Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIt’s a bit daunting searching for places in London, but Samuel was truly excellent and made the whole process very easy! He was amazing!! I’m so excited to move into my beautiful new flat.
Casey · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Casey, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe’ve been letting our property through the City Docklands for five years now. This year Ida Curiac was taking care of finding us new tenants. She was keeping us regularly updated with the feedbacks and suggestions throughout the whole process. Extremely professional, efficient and courteous. Thank you again for your exceptional service Ida!PositiveResponsiveness, Quality, Professionalism, Value
Davide · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Davide. Thank you for taking the time to leave a 5* review. We will be pleased to read that you have received brilliant service from Ida in our City Docklands office. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSamuel was extremely professional and efficient at finding a property for me in no time. He was very hands on and knew exactly what I wanted. I couldn’t be happier with the service I received and of course my new property. Thank you Samuel and City Docklands!PositiveProfessionalism
360 · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Analisa, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleIt was very stressful looking for an apartment in London when moving from NZ, but i was lucky enough to meet Maria who was AMAZING. She was onto it with sorting viewings, answering questions and had the best communication! Cannot recommend her enough!
Courtney · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Courtney, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with City Docklands - would highly recommend! The whole process was seamless and really professional; Mark was especially helpful - he was really knowledgable about the property, and quick to respond to all our questions over emails! Thank you
Faye · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Faye, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have had a great experience with City Docklands. From the first viewing all the way to the move, I was constantly kept in the loop and aided along the way.
Mark was absolutely incredible throughout.
I felt heard, understood and appreciated.
Thank you for making a big step in life, a walk in the park!
Sam · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Sam. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMaria was simply amazing !!! My daughter and her friends were let down by a landlord and were left looking for a student let at short notice. Maria not only found the girls a flat, but helped them through all the process from offer, referencing through to the signing of a tenancy agreement and moving in all within 2 weeks. Her dedication and professionalism are to be admired, I know where I'll be going when my son needs a flat next year !
Paul · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Paul we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMaria, the agent that helped us get our house, was the greatest estate agent we could have wished for. Supported us from the first enquiry up to handing us the keys. Incredibly professional and obviously amazing at her job. Don’t know what we would have done without her!
Eli · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Eli, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI recently received the best assistance in searching for the perfect property to suit all my needs from Agent Samuel. He was extremely helpful and attentive to every detail I was looking for and provided me with a variety of options to choose from that I didn't realise existed. I am currently deciding on which option to go for and will definitely recommend this agency to anyone who needs efficient and high quality help in regards to properties.PositiveResponsiveness, Quality, Professionalism, Value
Parya · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Parya. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleLandlord with fully managed property through frank harris. Really impressed with the customer service and direct communication. Efficiently sourced tenants within a few weeks - I liked the email notifications of all viewings taking place. Highly recommend!
Tazeen · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Tazeen, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Ryan Morgan at City Docklands. What a breath of fresh air after a year with a competitor (who shall not be named) where I wasn't even acknowledged. Ryan and his team could not be more 'on it'. Very responsive and professional. I look forward to our relationship, and I am sure my tenants will be happier too.PositiveResponsiveness, Professionalism
Claire · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Claire, It’s great to hear that you have had a brilliant experience with our City Docklands office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHonestly, living in 4 other properties in London before, one of the best realtors I’ve ever come across. Samual and Ryan are fully genuine and want to try and make things work not just for the landlord but for us as potential tenants. Patient, kind and respectable, I would highly recommend these guys to anyone who is looking for their next London accommodation and wish the team nothing but the best. Thank you guys!
Joe · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Joe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had been looking for a property for a few months and were very pleased to have met Maria. Maria understood the type of property we were looking for and found a brilliant property within our budget. The letting process was extremely smooth and quick with Maria always being available to answer any questions we may have. The effort and time put in is much appreciated. Highly recommend!
Joe · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Joe, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally impressed with the customer service from City Docklands. Hyper attentive and fix any issues with the flat same day. Rosie and her team are amazing and give a tremendous amount of comfort and piece of mid to renters like myself.
Benjamin · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Benjamin, It’s great to hear that you have had a brilliant experience with Rosie in our City Docklands office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a pleasant experience with the agency. My Agent was Maria. She was more than happy to take time and answer all of my concerns and showed me around the property. Have a variety of good options and the payments and paperwork’s are straightforward. Overall definitely recommend to everyone.
Aseem · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Aseem, Thank you for taking the time to leave a review regarding your experience with Maria. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSam was a great broker. Proactive and very good at understanding what we were looking for. We greatly appreciated his support in scheduling viewings, timely sharing options and advising on the apartment/real estate details we should be aware of. Totally recommended!
Abu · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe are very pleased and extremely fortunate to have met Mr. Ryan Morgan (from Frank Harris & Co), for helping us secure our new rental apartment. Amazingly organized, a perfect gentleman, and an expert negotiator, Ryan is a super agent who precisely understands client preferences and seals your offer in record speed. A BIG THANK YOU to you and your team at Frank Harris & Co ~ Matt has been very helpful in supporting us through the letting process as well.
Delighted and deeply grateful - 10 stars from both of us! :)
Rathish · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Ratnish, We are thrilled to hear that you are pleased with the service you have received from our Tower Bridge & Bermondsey office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Frank Harris have been absolutely amazing at helping me find a property within my budget and at a great location. Mark and Maria, in particular, have supported me very well throughout the letting process and have gone above and beyond in answering my queries and finding solutions. It was such a quick turnaround as well from viewing to agreeing an offer (circa 24 hours). Incredible team!
Katrina · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Katerina, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe very recently used City Docklands to find a good quality new tenant. Remarkably they did this within two days, a result that we were very happy about. Unlike most of the estate agents with whom we have done business over the years they actually deliver what they promise. Mark Scott, our main contact at City Docklands, has always been very professional and quick to respond to calls and emails. If you are looking for a reliable and professional estate agent in the SE1 area then we can wholeheartedly recommend City Docklands.PositiveResponsiveness, Quality, Professionalism, Value
Jeremy · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Jeremy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMy friends and I are students in the UK and we were struggling to find a property for next year as we are not familiar with the housing market here. Then we got so grateful to be in contact with Maria from Frank Harris as she introduced a few good and affordable properties to us. Always so informative, always keep us updated with new properties each week and explain to us clearly about every single step to make offers. Very nice and professional, I would contact her again to consult about properties around London.
Najah · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Najah, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Samantha · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Samantha. Thank you for leaving a 5* review. We are pleased to see our service is as we would expect. Kind Regards Sarah Tanter Customer Relations Team
★★★★★ 5/5
GoogleMy biggest thanks to Rebekah that went above and beyond and finally managed to fix all the issues in our flat.
XquilloX · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service and support from Frank Harris especially from Nicole and Harrison. Easy to reach and always happy to help.
Lilou · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Lilou. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleVery good service by Tyger Sanchez. As first time buyers he took the time to show us multiple flats in our local area and answered all of our questions honestly.
Stefan · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Stefan, thank you for your 5* review. We are pleased to read that you have had a great experience with Tyger in our Southbank & Waterloo office. Kind Regards Sarah Tranter Customer Relations Team
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