Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe service provided was very professional and knowledgeable, Holly was really helpful throughout the process of finding a place for me to rent, and responded to all my queries promptly. Overall a brilliant experience.
Dear Luke, Thank you for your kind comments regarding Holly and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy experience with the estate agency was terrific.Especially one of the employers Seif, he spoke with such kindness and helped me navigate myself around London giving me directions as it was my first time in the country.Would really recommended to give it a look if interested in property very nice and polite people.
Dear Anass, Thank you for your kind comments regarding Seif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
1/5
GoogleI helped my partner moved in to her new flat. The flat is very nice but the people in charge to manage it do a horrible job. The moment we entered the main door we were surprised and disappointed. It is not our first time dealing with letting agencies nor moving places. Because of previous experiences we were shocked to find out the nastiness of the new flat. You see right away the floor dirty in the hallway. You enter into the bedroom to realize the wall has a crack likely due to moisture. You open the wardrobe and a hinge is completely detached. Making the light sensor remain active at all times. The blinds in the bedroom and living room can’t be opened since they also require to be fixed. You move along till you reach the bathroom. Everything seems fine until you find the most disgusting toilet brush. All previous agencies I have dealt with gift a new toilet brush. This agency prefers to offer filthy touch from their part. After getting rid of the contaminated toilet brush, you walk to the kitchen where everything seems to be clean and working. You open the dishwasher and it’s dirty, you guessed it right. Not surprisingly, it also doesn’t work. What about the sink? The faucet is as dirty as the streets in Paris. But for the final act, the whole terrace is dirty and begging for maintenance. It hasn’t been cleaned for so long that you can see the leafs are decomposing and the tree is dead, Half of the lights do not turn on, the wood part of floor is breaking down along with the paint count on top. The former paint coat contributes to the dirty mess. Oh but they did clean the flat. At least, that’s what they claim. According to them, the floor is a result to the maintenance team. Ironically, a lot of things require maintenance here. Perhaps, they cleaned and maintained the wrong flat.
Dear Diego, I am sorry to read your 1* review comments. I understand the Director of the office has been in touch with your partner in relation to this. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe have started renting our first property together through Frank Harris and every part of the journey was incredibly smooth. The agents, especially Holly, were all so friendly and highly accommodating. They kept in regular and frequent contact with us throughout the entire process, even when helping us look for properties initially. If you’re looking for a great estate agents in London you’ve found the right place! Thank you Holly and Team! - Emma & Sam
Dear E S, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleExcellent, kind and respectful. I am grateful to Mohammad for organising everything professionally and efficiently.
Dear Alena, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Barbican, City and Clerkenwell office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleTop-notch service. Reagan provided seamless assistance and expert market knowledge. Very friendly and helpful service.
Dear Gary, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Barbican and City office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleReagan is an absolute gent. He is very courteous and is determined to get you the right property. He understands your requirements and tailor his recommendations accordingly. Recommend!
Dear Sankalp, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleDenny's been absolutely lovely and a great help with our property search!
Dear Haydn, Thank you for taking the time to leave a wonderful 5 star Google review. Denny will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe recently found our next apartment with the help of Frank Harris & Co Tower Bridge & Bermondsey. The experience was very positive, mainly thanks to Denny Lovett. From the very beginning, Denny was there for us, answering our questions quickly and making sure we had all the information we needed. He was particularly helpful by arranging a second viewing so I could see the apartment myself, as my partner had done the initial viewing on his own. A big thank you to Denny and the team for their support!
Dear Maya, We really appreciate you taking the time to leave such lovely comments about Denny. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleDenny is currently helping me to find a flat and is incredibly helpful, attentive and proficient. Thanks Denny!
Dear Laura, Thank you for taking the time to leave a wonderful 5 star Google review. Denny will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Googledenny and freddy deserve a special mention for their hard work and attention to detail along with sheer professionalism. a real credit to your company.
Dear Dominic, Thank you for your kind comments regarding the Tower Bridge team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan Morgan @Tower Bridge & Bermondsey has been fantastic. Great, prompt communication. Thank you!
Dear Michael, Thank you for your great 5 star review, and mentioning your experience with Ryan in our Tower Bridge office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a great experience the team is lovely especially Denny who gave us a tour as well as the privacy to view the residence alone
Dear Stephanie, Thank you for taking the time to leave a lovely review regarding Denny. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleProfessional Realtors. Very well organised viewings.
Dear Kateryna, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have been searching for a new flat where Freddie from Frank Harris & Co Tower Bridge & Bermondsey has been helping me. Thanks to him we have finished our 2-month-long flat search. Throughout the process, Freddie has demonstrated his professional attitude and followed up the letting process where he can to ensure the process went smoothly. Thank you!
Dear Lizzy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Edoardo, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Vasilis, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRonni was a brilliant agent- thorough in detail and enthusiastic. He is also dedicated to what he promises
Dear Connor, Thank you for taking the time to leave a lovely review regarding Ronni. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFreddie was very professional and conducted the viewing very well explained in details everything I need to know about the property. Thanks a lot
Dear Vera, We really appreciate you taking the time to leave such lovely comments about Freddie. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Tower Bridge team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOur experience with Denny has been fantastic. He is incredibly organised, responsive and flexible, which is so vital in the London market. I couldn’t recommend enough.
Dear Megan, Thank you for your review, and mentioning your experience with Denny in our Tower Bridge & Bermondsey office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI came across this company while trying to rent a property in London. Throughout the process, all the staff I dealt with were very professional and helpful. The viewing process was swift and prompt feedback provided. Ended up not reaching a deal with them, but would still recommend them to others.
Dear Daniel, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI don't normally leave reviews for anything but this was a must. Joe, Freddie and their star team were amazing. Polite, helpful and professional are three words to sum up their great service. They found me the ideal Tenant in a short space of time. I could not be happier. I would definitely recommend them.Thank you Frank Harris!
Dear Bhavin Modeshia, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Joe and Freddie will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleToday me and my friends visited Frank Harris Tower Bridge, asking about some questions for lettings which begins at August or Sept. Denny was really helpful and had good knowledge of the market. We’re having a great conversation and provision about future plans. Both of me and my friends felt assured and well informed in the end. Having more confident about rent a letting nearby, and close to where we studying. Hope the corporation between us and Denny can go well and I can make a deal in Frank Harris with him :)! Highly recommend for international students which want to find a good bargain and life.
Dear Jenn, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRonni is a personable, jolly, and trove of information about the industry, the area and the properties. All the questions I had as a potential tenant were answered and reassurance was given. A great representative of the Frank Harris and co brand
Dear Nou, We really appreciate you taking the time to leave such lovely comments about Ronni. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Tower Bridge & Bermondsey team in the future. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
