Frank Harris and Co estate agents in London

★★★★★ 5/5

Google

Friendly and very responsive!

Philipp · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Excellent service, understanding and great communication Ronni and Freddie were available throughout and really friendly Thanks a lot guys

Ali · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Great communication, staff are very helpful and friendly. Tenancy was managed with no issues by Ryan Morgan

Bernadette · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Denny was a really helpful agent showing us a wonderful property! Offered us advice on local eateries and grocery shopping and overall very friendly. Thanks!!

Manasi · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Excellent service, especially from Freddie and Denny who took us through each step and secured us our dream place to rent! Thank you

Connie · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Ryan Morgan at Frank Harris has always been fantastic! Always so professional and knowledgeable! Great dealing with this agency!

Seema · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

We had a great experience with Frank and Harris! Ryan was lovely and extremely helpful with everything. We would 100% recommend.

Valeria · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Thank you! Ronni's an amazing agent! Great communication and transparency, which isn't common to find, particularly now with the current market from renter's perspective.

Kieran · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Both Denny and Ronni were superb in helping find us find a property, great communication and customer service. Got us exactly what we wanted.

Frank · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Denny has been extremely helpful throughout our house hunting journey. Thank you for going the extra mile with being responsive and informative.

El's · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Worked with Freddie- he’s been great to work with and has been super helpful throughout the process. Moving into our new property has been super seamless

Sreya · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Our agent Denny was very informative, helpful, honest and friendly during our most recent viewing and if this property doesn’t work out will certainly ask for Frank Harris & CO’s advise moving forward.

Emily · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Amazing job from Ronni, did a great job for us! And putting up with us being difficult. Thanks again, and he better win the office competition. 😎 …

Alma · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 2/5

Google

I worked with an agent named Ronni who dropped the ball repeatedly during the move in process. I’ve now been in contact with over 3 other individuals who have all been negligent on communication internally, and continue to leave us without our problems unresolved. I was lied to about the interior of the building being re-done and the move-in provisions were broken. The company Frank Harris is unprofessional and incapable of following through on a timely manner. You must chase everything and it still may not get done. Highly recommend choosing a different company.

Elena · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

The best estate agents I have ever had. Ronnie, and Joe where So helpful and have game a real good tenant and I am sure happy with them all. I wish them all the best luck. Thank you so much guys

Nabil · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Ronni and Freddie have been very helpful in helping to find a property. They have communicated very clearly and promptly, and been very accommodating of our needs as tenants. Many thanks to them both!

Sashi · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Impeccable service, and helped me secure tenancy of a beautiful central London flat. Ronni at Frank Harris is so hands-on, efficient and supportive with the tenancy process. Couldn’t have done it without him and his perseverance!

Abhilasha · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Dealt with Ronni for our recent move. As tenants you often feel bombarded by estate agents with everything they have on file without much consideration for your wants and needs, this was not the case with Ronni. He was fantastic through out the viewing stage and seemed to have a real tailored approach. On top of this he has been totally supportive through negotiations, signing and beyond. Couldn’t recommend him enough.

Ben · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 1/5

Google

I would NEVER RECOMMEND this agency to anyone after what they did to me and my housemates. We used their service to find a three bedroom apartment after 4 months of searching. We closed a deal, we paid rent and deposit and signed a tenancy agreement a month before the move in date. Everything was absolutely done by our side on time. As we had a signed agreement and a closed deal, all three of us had to give our notices from our previous accommodations, we had also scheduled deliveries for the move in date and prepared everything needed. Five days before move in date, I contact the agency to ask where can we get the keys from and what time should we be at the property. In response, they tell me that there is a minor problem with the landlord’s documentation and he is yet to sign the tenancy agreement, but there is nothing to worry about and it is just a formality. Of course, this comes as a huge shock to all of us as we have already paid everything and no one told us that the landlord hasn’t even signed the contract FIVE DAYS BEFORE MOVING IN. During these five days the problem grew bigger and bigger. From “don’t worry, it is not a big deal” it turned to “we can’t assure you that you can live in this property as the landlord does not have the proper documentation to give it out for renting”. Firstly, how can someone give property for letting without checking if it is legal? Secondly, not only that Franc Harris&Co did nothing about the problem, they claimed that this is not their fault and they won’t do anything about it. They left three people homeless in London and did not even care about it. This agency caused so much stress by their actions and could not care less. I imagine if we did move into the property how much more problems we would have as they started lying to us before we even lived there. If I could rate it with -10000 I would.

Mariya · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Denny is very , professional, friendly and prompt. He totally takes on board the client's requests and does his best to accommodate them. A real pleasure to deal with. I have absolutely no hesitation whatsoever, in recommending Denny as a first class contact for Frank Harris.

Harriet · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

I had a wonderful experience with Frank Harris renting a new property for me and my wife. Freddie has been a great help since the start and he sorted a lot of things for me and made the whole move in process really convenient for me. He has a positive attitude and friendly nature which made me feel comfortable with the whole move in process.

Abdul · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 1/5

Google

Throughout my tenancy I had a severe mould problem and mice infestation. It took 18 months before any action was taken and when it was it was feeble and both issues left unresolved. For the mice, there was one visit from a pest control contractor who stated that there was a problem with the infrastructure and mice would keep coming until the estate agents or landlord filled in the gaps throughout the flat (eg open plumbing under bath, sink, fridge), to which the estate agents refused to act further, marked the problem as resolved despite many further attempts for them to take action. The mice, of course, remained throughout our entire 24 month tenancy. For the mould, it got so bad that there was mould passing from the walls to grow on my clothes as well, to which the estate agents brushed us off, 18 months of chasing later, they sent someone to paint over the walls and marked the issue resolved. This effected our health while living in this flat with mould, again for 24 months. Beyond these more important examples, we lived with a plethora of unresolved maintenance issues during the 2 years despite our requests for them to take action, such as a mouldy bath tap where cold water would not come out, it took them a year to fix a bed that had a completely snapped leg and many more. Frank Harris did not act with any care or urgency with these issues and ultimately did not carry out their duty as estate agents. I have now been out of the flat for almost a month and despite many emails requesting, had no contact regarding my deposit - when I can expect it to be returned or why they are failing to follow up on the money. Ultimately, they are now currently withholding 1.5k from us and not responding to our requests for information regarding our deposit. I want to note especially the estate agent who was named as in charge of calculating and returning our deposit, Katherine Bailey who has not responded to emails for two weeks and not introduced herself as even aware she is managing 1.5 thousand pounds of our money.

Ophelia · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Denny did a stellar job helping us secure a beautiful flat (for rent) in an area of London that we love! He was very responsive to all of our queries and has given us great advice along the way. He has also been very helpful guiding us through the post-offer process - an all-around positive experience thus far. Absolutely would recommend Frank Harris & Co, and Denny in particular :)

Cloé · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

I haven't rented for a long time and have quickly learned that things are quite different from the last time I did. Not just the market but also the lack of service from Estate Agents, I guess when your product is selling so fast you don't need to worry about any form of customer service..... At least this was true for the majority of estate agents I registered with. That is until I talked with Denny at Frank Harris & Co. Denny has been very helpful and professional. Dealt with all my questions, no matter how stupid and most importantly found me a great place to live. Thoroughly recommend both Denny and Frank Harris & Co.

Robert · 16 April 2024 · Frank Harris and Co London (205 Tooley Street)