Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe had a wonderful experience with Rachel whilst viewing a house. She was extremely polite, professional and answered all the questions we had about the property. 10/10 thank you Rachel!
Katie · 2 December 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Katie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTop class service, from down to earth but professional people. Joshua looked after me extremely well, and my experience with any other member of the team was really positive too. Couldn’t recommend them enough.
Fearghal · 2 December 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Fearghal, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJoshua has been incredibly helpful throughout the process of finding our flat, putting an offer in, getting accepted and moving in! He’s gone above and beyond to help out and always great at communicating. Thank you for all your help
Naira · 2 December 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Naira, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI wanted to leave a 5 star review for Joshua and his 5 star service. Joshua felt like he was on our side from the start, ensuring both sides of the parties upheld their promises stipulated in the contract. Thanks again, would definitely recommend the Fletcher Brook Green team.
Sam · 2 December 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a really good experience with the Agency. They are highly professional, understand the clients' needs and provide the support a tenant would expect. We were supported by Joshua who advise us and walked us through the hole process.
Lucia · 2 December 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Lucia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRelocating to London is a stressful experience but Joshua committed to support me and found me an amazing property. I had great interactions with the Agency overall. They are highly professional, understand the clients' needs and provide the support a tenant would expect.
Alvin · 2 December 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Alvin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
★★★★★ 5/5
GoogleJoshua has been very helpful with our property search. Fletchers has high quality properties and a very professional team. Highly recommended!
Andrew · 12 November 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 11 November 2024
Dear Andrew, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Brook Green office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJoshua has been very helpful with our property search. Fletchers has high quality properties and a very professional team. Highly recommended!
Andrew · 10 November 2022 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 9 November 2024
Dear Andrew, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Brook Green office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleBeautiful experience with Gaetano. He made us feel very comfortable in our viewing.
He was friendly and professional.
Great asset for the company.PositiveProfessionalism
Giada · 25 October 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Giada, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Brook Green office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBeautiful experience with Gaetano. He made us feel very comfortable in our viewing.
He was friendly and professional.
Great asset for the company.PositiveProfessionalism
Giada · 25 October 2022 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Giada, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Brook Green office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFletchers is very good at carrying out punctual and thorough 6 month review visits to my rental flat. This meant that Bridget picked up a problem with the current tenants (who were letting their child draw on the newly repainted walls!) that she is now busting a gut to nip in the bud and resolve before it becomes a real issue. Having previously managed the properly myself, I so appreciate the luxury of having someone else look after my problems for me.
A · 23 October 2022 · Fletchers London (86 Chiswick High Road)
Agent replied · 22 October 2024
Dear Emma, Thank you for taking the time to leave a review regarding your experience with Bridget in our Chiswick office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Fletchers, specifically Jacob and Jack, thank you for everything over the past few months to help me get to the point of now owning a great first home, really happy with it and appreciate all your help.
Oliver · 3 October 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Oliver, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have to shout out Alex who truly went above and beyond to secure our property. Its rare to find an agent who will go out of their way for you but Alex did! 100% recommend
Lucy · 3 October 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Lucy, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacob and Jack were brilliant from start to finish on the sale of my property, I can not recommend them enough! Always available on the phone and proactive throughout the process, thanks for all your help guys.
Hannah · 3 October 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Hannah, Thank you for sharing your kind words about Jacob and Jack. Your comments are much appreciated by the Brook Green team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHave recently purchased a flat through fletchers brook green and jack Dann supported us through the whole process. He not only supported us but went above and beyond consistently, pushing solicitors, other agents, getting things done that were far from within his remit! His support and guidance throughout the process was invaluable and we are sure that without his input, we would still be in mid-chain limbo for months to come. Bravo jack, a true professional. Darko & Chris
Chris · 3 October 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Darko & Chris, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a pleasure to work with Jack Denn from Fletchers in lost few months. During this time he proven to be true professional, always reachable, knowledgeable and amazingon followingup. He guided me through very difficult chain experience, and not that he was only helping me but he was mentoring other estate agent from agency I have sold my flat with as they were not even closely experienced as Jack.
I would truly recommend Fletchers and Jack Denn
Darko · 3 October 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Darko, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI found my home because of Paulina. She is really helpful and kind person.
Paulina · 30 September 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 September 2023
Dear Kasia, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Brook Green office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Gaetano at Fletchers - really helpful and I felt that he went above and beyond what I would have expected from an estate agent to help me secure the flat I wanted. Would definitely recommend him and work with the agency again. Thanks Gaetano!
Naomi · 30 September 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 September 2023
Dear Lauren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI would like a leave a fantastic review for Jack from the Fletchers Brook Green team. I was under pressure to have the transaction completed as quickly as possible, and Jack is extremely helpful and hands-on to help bridge the gaps in the negotiation between the two parties. He has been my go-to person throughout the experience, as he is not only professional but practical and can get things done.
I would highly recommend the Brook Green team.
Amy · 3 September 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Amy, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLeigh and Amy were wonderful to deal with on our rental. Very helpful and keen to help us with answering any questions as renters new to the country. Highly appreciate their responsiveness and attention.PositiveResponsiveness, Professionalism
Jennifer · 27 August 2022 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Jennifer. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Fletchers has been very positive. They have been pretty quick in getting back to me and keep me up to date with the progress of my offer. I felt supported and they were happy to answer my questions. I found my new home thanks to them. I was able to make an offer and get a response on the same day, which was great. Special thanks to Yasmin who made herself available for me even in times when she was very busy.PositiveResponsiveness, Professionalism
Faye · 27 August 2022 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Faye, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe recently secured our second rental property through Fletcher's Chiswick and worked with Yasmin this time. She was excellent and very effective at helping us secure the house we really wanted. She really understood what we were looking for and tailored her approach accordingly. We felt like we were in good hands and trusted her judgement and advice. Even after we moved in she was very helpful in sorting out administrative and other little matters that came up. Extremely happy with the service and will be using Fletcher's again in future!PositiveProfessionalism
Chandni · 27 August 2022 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear C R, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMe and my partner started looking for a dream house. Getano from Fletchers Brook Green estate went above and beyond to find us the most perfect home, after us thinking we would never find it. We cannot recommend him enough for what he did for us. He is friendly, professional and overall great person who want nothing more than to secure you your dream home. Thank you, again, for all your help, we couldn’t have done it without you!PositiveResponsiveness, Quality, Professionalism, Value
Ozgur · 26 August 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Ozgur. Thank you for taking the time to leave a review regarding your experience with Getano in our Brook Green office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have just started my search from an investment perspective and wanted some advice on what properties would best suit. I met with Ava last week to view some flats which she had recommended due to the great return on the rental yield. She has been great with my search so far and I am currently having my buy to let mortgage arranged and will be back out viewing. She has also referred me to a great panel of solicitors which I will instruct upon finding a property. Thanks for your help Ava and the Fletchers Sales team!PositiveQuality
Cassius · 26 August 2022 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Cassius. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
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