Finders Keepers reviews in Oxford

★★★★★ 5/5

Google

My house mate and I have recently moved into a property managed by finders keepers. Gabriella has been has been our first port of call and she has been really helpful throughout our move, which has allowed us to easily settle into our new home. She has also quickly responded to and resolved any issues we have had with the property. All in all her service and our experience with finders keepers has been excellent so far.PositiveProfessionalism

Alexander · 22 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

My experience with Finders Keepers has been great. Gabriella, my property manager, has always been available to help; going above and beyond to ensure my move into the new property goes smoothly. Really friendly and supportive, definitely would recommend.PositiveResponsiveness, Professionalism

Endi · 22 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

I am so relieved today, the result of the great work of Connie, the senior property manager at Finders Keepers. I thought there is no better way to thank her than to write this review. We live in Perth Australia and my daughter was due to commence her studies at the U of Oxford in Jan 2021. Trying to get through the administrative red tape in the middle of a pandemic is a nightmare. Her college informed her that it is unable to offer a room as she is commencing in Jan and not Sept. We thought it would be easy and embarked on apartment hunting in Oxford from across the world. We then realised that she needed a "right to rent", which is tied to her VISA, which is tied to some documentations from her department. Somewhere someone had not got the ball rolling. Getting an accepted offer is the other great hurdle. Many agents inflated prices. We made offers and then would not hear back from the agent. One went "on leave" immediately after communicating with us. One came back one week later to tell us the landlord prefer someone else. Eventually we found Finders Keepers who put up an apartment which we believed reflect the true market rate. Everything went smoothly and we signed the rental contract. On the 5/1/21, the day that my daughter was to catch a flight from Perth to London, we woke up to find that a lock down was declared for UK. Due to the uncertainties, we decided to postpone her flight. But that leads to many other administrative matters. The biggest is her accommodation and the 13 parcels that I had ordered from eBay that were delivered to the eBay collection point for pickup. These parcels are all the necessary items for her to set up home in the middle of winter; bedsheet, duvet, cutlery, etc. While I thought that the property manager could assist to pick up the parcels, I was not hopeful that she will be agreeable. However I was most surprise that she agreed! She just sent a photo of what she picked up. It blew me away. I am relieved that all the necessities are now securely in the apartment and my daughter can set up home and live out her 10 days quarantine. I am very grateful to Connie for the kind act. Such service is what we treasured in these extraordinary times. We will always go back to Finders Keepers. Great job.PositiveResponsiveness, Quality, Professionalism, Value

Teng · 22 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Friendly and helpful team with nice properties too! I will definitely look to rent through them in future.

Benjamin · 15 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Polite, professional, and proactive in responding to any queries. We’ve been renting properties around Oxford for the past couple of years and Finders Keepers have been the best estate agents we have rented from. From booking viewings to moving in and maintaining the property, everything has been hassle-free. Would highly recommend Finders Keepers to anyone looking to rent in Oxford.

James · 15 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

I am renting with Finders Keeper and it is such a good renting experience with them. They are really helpful in every detail, answering all my questions really in time. Especially Connie who is so responsive every time and made every problem so much easier.

Lea · 9 June 2021 · Finders Keepers Central Office

★★★★★ 1/5

Facebook

Finders Keepers would be a massively improved agency if it were not complicit in the unjust and illegal discrimination from landlords to tenants that receive Universal Credit. Unfortunately, they covertly practice these disgusting tactics, so I would warn anyone to avoid this agency until they change their ways.

Iona · 8 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Finders Keepers have been so helpful to me in securing the tenancy for my flat. They understood my position as an international student and granted me the opportunity to rent such a gorgeous but reasonably priced flat. I very highly and enthusiastically recommend them.

Atinuke · 8 June 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

The finders keepers service is professional and responsive. Finders keeper could be the priority option if someone is looking for property.

Connie · 31 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Connie looks after us and she is wonderful, really kind and helpful.

Alice · 31 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Great service. Connie is a fantastic property manager! Always very responsive and helpful :)

Bryn · 31 May 2021 · Finders Keepers Central Office

★★★★★ 4/5

Google

The service is generally good and the property was in good condition except for a few things. Although our property manager, Ceri, was very kind and quick to respond, Finders Keepers were sometimes slow to fix issues. Would have been nice to have some issues sorted sooner or first time but Ceri was always easy to contact when needed. It was also a nice house compared to what is generally available in Oxford.

Benjamin · 31 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Great team, super friendly and really helpful. I moved from Newcastle to Oxford during the pandemic and FK made the renting process really easy - thank you Lottie for your help. Now, as a tenant, everything is running smoothly and I feel like they are very supportive in case something is wrong - thank you very much Ceri. I would highly recommend FK.

Anne-Sophie · 31 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

I have been very satisfied with the service I have received from Finders Keepers. They are very helpful and have always been fast in responding to issues relating to our lease. I can really recommend them!

Alex · 22 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

My house mate and I have recently moved into a property managed by finders keepers. Gabriella has been has been our first port of call and she has been really helpful throughout our move, which has allowed us to easily settle into our new home. She has also quickly responded to and resolved any issues we have had with the property. All in all her service and our experience with finders keepers has been excellent so far.

Alex · 13 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

I’ve rented a house with Finders Keepers in Oxford and all their service was amazing. They are very helpful in whatever you need. A special thanks to Ceri which was with us during the last year. All the best!

Cátia · 4 May 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Great team. Always efficient and respond quickly. Although I did not find a property through Finders Keepers I was very impressed with the service and response times. Will definitely go to them again in future.

Edward · 29 April 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

Super friendly staff, very helpful and very patient. This was my first time renting in the UK and I had a lot of questions and concerns. Great remote support as we went through the entire process online. Thank you :)

Alexandra · 8 April 2021 · Finders Keepers Central Office

★★★★★ 4/5

Google

Very professional and caring agents

Guillermo · 23 March 2021 · Finders Keepers Central Office

★★★★★ 5/5

Google

We rented with FKSL for three years and they were excellent throughout. Even now that we've moved on they have helped me with proofs of address from five years ago

Edward · 20 March 2021 · Finders Keepers Shared Letting

★★★★★ 5/5

Google

I would highly recommend FK. They have managed my property for years and years. It's a very organised business. Year in, year out they have managed the property brilliantly. I would highly recommend the friendly team at FK. Thank you for all your hard work.

Kat · 20 March 2021 · Finders Keepers Shared Letting

★★★★★ 4/5

Google

Quick checkout process and full return of deposit at the end of the tenancy

Gu-Lung · 20 March 2021 · Finders Keepers Shared Letting

★★★★★ 1/5

Google

Very puzzled why you return to your home and see a 'to let ' sign on your property today Wasn't aware we were letting out our house. Thanks The email address you have left on your voice recording blocks incoming emails too, hence trying to contact you here

Simon · 20 March 2021 · Finders Keepers Shared Letting

★★★★★ 5/5

Google

Our contacts throughout our tenancy were Henry Mullenger and Aimee Withinshaw, both of whom were professional, knowledgeable, and quick to respond to maintenance issues. They completed all of the admin on FKSL's side quickly and comprehensively, including due to the Covid-19 pandemic instating new check-out procedures and booking cleaners for us. We didn't have to fight to get our deposit back, either - it was returned within the time frame specified and the deductions were fair and much less than they could have been.

Chloé · 20 March 2021 · Finders Keepers Shared Letting