5/5
Very high qulity service and quick reply from Ms Connie Cook, as well as knowledgeable and patientPositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you for your review - Joanne (FK)

Trusted Agent profile · Oxfordshire
★★★★★
352 reviews across 2 offices and 2 platforms
Finders Keepers has two offices, all in Oxford (Oxfordshire). Together they have 352 reviews on two platforms, rated 4.5 out of 5 overall.
317
Reviews on Google
All 2 offices
35
Reviews on Facebook
Business-wide
Finders Keepers's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Finders Keepers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very high qulity service and quick reply from Ms Connie Cook, as well as knowledgeable and patientPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review - Joanne (FK)
5/5
Great service, staff very polite as well as knowledgeable and responsivePositiveResponsiveness, Professionalism
Thank you for your review! - Joanne (FK)
5/5
Been renting with them over 6 months now and the entire team, especially Connie, has been extremely professional and responsive.PositiveResponsiveness, Quality, Professionalism
Many thanks for this great review - Joanne (FK)
5/5
Finders Keepers were great throughout the whole moving process, especially our property manager Gabriella, who has been excellent.PositiveResponsiveness, Quality, Professionalism
Hello Dan, thank you for your review - Joanne (FK)
5/5
Looking for a place and going through all the paper work wasn't the easiest during lock down, but they still handled things professionally and timely. Also, they're very supportive and considerate to provide me with many useful advice/information to set everything up. Excellent service! Highly recommend to folks looking for a place in Oxford! And special thanks to Lottie!PositiveResponsiveness, Quality, Professionalism
Thank you so much for your review - Joanne (FK)
5/5
We've been renting a Finders Keepers managed property for around two years no. All our interactions with them have been very professional and they have been quick to deal with any maintenance issues.PositiveResponsiveness, Professionalism
Hello Callum, thank you for your positive review - Joanne (FK)
4/5
Professional service and generally dealing with pleasant and courteous personnel. Extraordinarily strong bias on procuring a good standard of tenant and any issues regarding the tenancy. Some negative comments made on fully managed services and any follow up maintenance works regarding compliance issues. Due to Covid restrictions it is hard to undertake any works oneself or find suitable trades people. Find the quotes and estimates high for the work involved and the final invoicing increasing without consultation. Bill receipts are not included with the final receipt.PositiveProfessionalism
Thank you for this well considered feedback, Victoria (FK)
5/5
I am resident overseas and have a number of properties. Finders Keepers has been head and shoulders above other agents I have used. Their service is extremely comprehensive. Their responses are immediate. And they are highly proactive at identifying issues and resolving them quickly, which has been invaluable for me as a non-resident landlord.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave this excellent review for our team. It's brilliant to hear that you've experienced such good service. Victoria (FK)
5/5
Our experience with FK so far as tenants is great. Our property manager, Connie, is responsive and professional to our requests. The contractors who work with them are reliable from our experience. Other staffs whom we talked to over emails are also polite and responsive to our queries. During the current Covid pandemic, their staffs also maintained good social distancing protocols from our property visit as potential tenants, to later on offering virtual tenancy inspections. This is particularly important as one of us is vulnerable to the virus. We are impressed by their professionalism and being considerate.PositiveResponsiveness, Professionalism
Thank you so much for your review and feedback - Joanne (FK)
5/5
I let a flat through Finders Keepers Oxford and have always found them to be professional, responsive and very easy to work with. As a landlord, I really don't have to worry about any aspect of the letting and management process as they do all the heavy lifting. I've been recently working with Gabriela who has handled some boiler trouble and a tenancy changeover with practical negotiations, speed, intelligence and charm.PositiveResponsiveness, Professionalism
Thank you for this great review for Gabriela and the team - Joanne (FK)
1/5
Absolute chancers, as soon as you move on they try and milk you for as much as possible, including a £12 charge for a period after I left. Miserable company clearly in financial difficulties
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5/5
Finders Keepers have been super helpful to me throughout the whole process! They are really professional and responsive. Amazing experience!
We are delighted to hear this! Thank you for your review - Joanne (FK)
5/5
I have used FK before and would definitely use them again. Great team, very friendly and helpful.
Thank you for your review - Joanne (FK)
5/5
I highly recommend Finders Keepers, excellent service. Ceri is very helpful, professional and always contactable.
Thank you for your review for the team - Joanne (FK)
5/5
Very professional and responsivePositiveProfessionalism
Thank you for this five star review Victoria (FK)
1/5
terrible company use otherNegativeQuality, Professionalism, Value
Hello Martin, we are sorry to see that you have given us a low rating. We are unable to find you on our system under this name, although we would welcome the opportunity to discuss what has prompted this and look into it for you. Please contact our Central Oxford office on 01865 297999. Many thanks, Joanne (FK)
5/5
So far they've always been very helpul and efficientPositiveResponsiveness, Professionalism
Thank you for your review! Joanne (FK)
5/5
All the staff here are helpful and professional. Always replying to email quick. Kate and Connie are very nice and understanding. I really appreciate the help given.PositiveResponsiveness, Professionalism
Hi there, thank you for your review for our Central Oxford team. It's great to hear they were able to help you. Victoria (FK)
5/5
Many thanks to FK in Oxford, Park End Street, particularly to Gabriella M.! She has been superhelpful and attentive to all my needs so far. Always responsive and professional.PositiveResponsiveness, Professionalism
It's our pleasure Nina! Thank you for your review - Joanne (FK)
5/5
Awesome experience letting our apartment from abroad with Finders Keepers and we were especially pleased with the heroic help from Ellie to help us feel welcome in our new home!PositiveResponsiveness, Quality, Professionalism
Thank you for this superb review - great to hear that Ellie did such a good job! Victoria (FK)
5/5
A great experience dealing with Finders Keepers - responsive, professional, and always incredibly helpful. Connie has been a fantastic property manager.PositiveResponsiveness, Professionalism
Hello Dan, thank you for your review - Joanne (FK)
5/5
I’ve rented a house with Finders Keepers in Oxford and all their service was amazing. They are very helpful in whatever you need. A special thanks to Ceri which was with us during the last year. All the best!PositiveProfessionalism
Thank you for your review! Joanne (FK)
5/5
My partner and I rented a flat in central Oxford using Finders Keepers for 18 months. We were given a personal contact from the beginning (Ceri Holmes). He was quick to respond to any problems we had regardless of the time of day and was always helpful and friendly. Would recommend FK to anyone looking to rent in the area.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your feedback for Ceri and the Central Oxford team - Joanne (FK)
5/5
Finders Keepers has always gone the extra mile to ensure I have a great place to live in Oxford. They've been very accommodating whenever I've had to file my often Kafkaesque right-to-rent paperwork, (renting as a non-UK/EU citizen can be an extreme faff, I'll have you know,) and during the few times I've had any complaints about my apartment, they've been quick to respond. With great service and good people, I honestly couldn't ask for more from Finders Keepers!PositiveResponsiveness, Professionalism
Hello Shaun, thank you for this great review, we are delighted we could help! Joanne (FK)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Finders Keepers has 352 reviews across its two offices, rated 4.5 out of 5 overall: 317 on Google, 35 on Facebook. Company-wide Facebook reviews for Finders Keepers are counted once, not once per office.
Central Office has the most, with 280 reviews rated 4.5 out of 5, followed by Shared Letting with 92.
The two Finders Keepers offices, by town:
Yes. In The Trusted Agent 2026 awards: Finders Keepers, Oxford won Trusted Agent.