Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMe and my partner have been through fenn Wright for 2 rental properties now and each time it was Melissa that helped us beyond relief. The customer service she offers is impeccable and she has gone out of her way to help us get our second flat. I would highly recommend using fenn Wright if you're wanting a rental property. Thank you again Melissa :)
Jade · 14 June 2020 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Jade, thank you for your lovely review which has been passed on to Melissa and the team. Thank you, Caroline
★★★★★ 5/5
GoogleI don’t often feel compelled to write a review but I have to take a minute to thank Nathaniel for his amazing service today. Rarely have I dealt with such a professional, sincere and thoughtful agent. He seemed genuinely happy to show me around and went above and beyond his role to find out if I was satisfied. He is a credit to the Fenn Wright team and I hope he is given the opportunity to showcase his wonderful people skills. All the best of luck to you and well done again! 10/10
Andrew · 14 June 2020 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Andrew, thank you for your fantastic review which was passed to Nathaniel and the team! Thank you, Caroline
★★★★★ 5/5
GoogleI can’t thank Karl enough for working with my sister and I to find new tenants for our mums house. Unfortunately we had a previous bad experience so changed agents and Fenn Wright have been excellent. Karl has listened, been helpful and understood what we were after, needless to say he has found tenants in an amazingly quick time which hopefully are just who we are looking for. Excellent service.
Sally · 14 June 2020 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Sally, thank you for taking the time to write such a glowing review which has been passed to Karl and the team. Thank you, Caroline
★★★★★ 1/5
GoogleDon’t even deserve a star...
Worst estate agent I have experienced. Was notified a day before my moving in date that the landlord had rejected the application. Once challenged, we were basically told it was our fault. This is not the case. We had no updates, no one from Fenn Wright being in direct contact with us to make sure everything was ok. The communication is extremely poor. Fenn Wright do not take any responsibility, once forms have been sent off.. this is something they do not mention (another way to get your money).
The lady I spoke to on the phone from Fenn Wright was extremely rude from the start, she kept interrupting me. Her overall customer service was shocking.
I can’t stress about how poor the communication is. The only time myself and my partner heard from anyone at Fenn Wright was when we were signing the documents right at the beginning of the process. From then we were left to deal with everything else ourselves.
They have caused nothing but an inconvenience & not once did we receive an apology.
Very unprofessional.
Rianne · 14 June 2020 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Rianne, I am sorry to read your comments and would welcome the opportunity to discuss this in detail if you would like to contact Joseph Hall, Partner & Head of Lettings on jth@fennwright.co.uk. Thank you
★★★★★ 5/5
GoogleFrom my first interaction when I purchased my property a few years ago to then deciding to use Fenn Wright for the sale I have never been disappointed with the service and professionalism of the entire team.
My sale was a tricky one with a long chain, without the experience and will to get the deal across the line the sale would’ve Certainly fallen through. My special thanks to Gemma and Graham for their support, knowledge and constant communication throughout the process.
Nick · 14 June 2020 · Fenn Wright Colchester
★★★★★ 5/5
GoogleRating only, no written review.
Morag · 12 June 2020 · Fenn Wright Lawford
★★★★★ 3/5
GoogleRating only, no written review.
Cheryl · 12 June 2020 · Fenn Wright Lawford
★★★★★ 4/5
GoogleRating only, no written review.
Niles · 12 June 2020 · Fenn Wright Lawford
★★★★★ 3/5
GoogleRating only, no written review.
Barbara · 12 June 2020 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Barbara, I'm afraid I can't find your details on our database, however I would appreciate the opportunity to discuss your review in more detail if you could please email Caroline Wilman csw@fennwright.co.uk. Thank you
★★★★★ 5/5
GoogleIn the 16 years Fenn Wright acted for us I cannot recall a problem
Mark · 12 June 2020 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Mark, thank you for your review and glad to hear all is running smoothly. Thank you, Caroline
★★★★★ 5/5
GoogleI have been extremely delighted with the way Paul Degville handled letting my property, he advised me on all aspects and I would certainly recommend using Fenn Wright's again.
Karen · 12 June 2020 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Karen, thank you for your wonderful feedback which has been passed on to Paul and the lettings team. Thank you, Caroline
★★★★★ 5/5
GoogleFenn Wright Manningtree have dealt with the sale of our property which i'm sure for them has not been one of the most straight forward sales and has dragged on for several months.
At every point the whole team at the Manningtree office have provided an A* service.
We are pleased we appointed Fenn Wright and will definitely use them again in the future.
Alistair · 12 June 2020 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Alistair, thank you for taking the time to give such a great review which has been passed on to Tony and the team in Manningtree. Thank you, Caroline
★★★★★ 5/5
GoogleThese guys are just super. I've rented for a number of years, and Fenn Wright's in Manningtree have always been the best!!! Paul in particular is just brilliant. Patient, courteous and helpful. What's rare these days, he has your interest at heart!! Well done Paul, and Team :)
Mel · 12 June 2020 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Mel, thank you for your fantastic review which has been passed to Paul and the team! Thank you, Caroline
★★★★★ 5/5
YellVery Happy New Tenant
We would like to say our dealing with Fenn Wright have been very positive, they have been patient with us and constantly been quick in replying to any of our questions.We would recommend them to anyone who is thinking of moving to the area they cover
DawnH-303 · 11 June 2020 · Fenn Wright Colchester
★★★★★ 5/5
YellBrilliant service
Fenn Wright were brilliant throughout our moving process. From the valuations up to completion. Special thanks for all those involved during our move. Highly recommended and will 100% use again for any future moves.
MattR-231 · 29 May 2020 · Fenn Wright Sudbury
★★★★★ 5/5
YellFantastic service
Fenn Wright have been brilliant from start to finish for both our sale and purchase. Special mention to Tracy who went above and beyond, especially towards completion, and Oliver and Claudia who were brilliant in the earlier stages. Highly recommend. Thank you so much.
ElizabethR-186 · 26 May 2020 · Fenn Wright Sudbury
★★★★★ 5/5
YellFaultless
Could not fault the service. Initially dealt with Claudia who was so friendly and helpful with getting our offer accepted and was always at hand for anything we needed.The lockdown started whilst we was progressing which left us in the dark wondering if our purchase was going to go through. As first time buyers, we was at a loss. Tracey progressed the sale despite all of the adversaries that we was facing and we could not be happier. At every stage, Tracey was there pushing the purchase through. Again, nothing was too much for her and we felt, and now know, we was in completely safe hands in these uncertain times.We exchange and completed this week and without Claudia and Traceys help this may not have happened. Without a doubt, in the future when the next move comes, Fenn Wright and the team will be the first phone call we make.Thanks!!!Lewis & Isobel
LewisK-48 · 2 May 2020 · Fenn Wright Sudbury
★★★★★ 5/5
GoogleI have nothing but praise for these estate agents. All the agents are kind and friendly, but we have been particularly grateful to Callum Jacobs, and his assistant Shannon, for their persistence in what has been a long and difficult move. I was impressed by their help when I moved here 6 years ago, and would go back to them again in a heartbeat.
I warmly recommend them to anyone buying or selling their property.
Margaret Whitbread.
Margaret · 16 April 2020 · Fenn Wright Ipswich
Agent replied · 16 April 2026
Hi Margaret, thank you for your wonderful review which has been passed to Callum, Shannon and the team. Thank you, Caroline
★★★★★ 5/5
GoogleFenn Wright went out of their way in difficult circumstances. I did not think Estate agents did a lot before I went through this sale, but they were instrumental in getting the sale over the line. I was going to go with an "online" agent with an upfront payment as it was cheaper - but I am relieved that I didn't now as I am sure I would not have got the level of service and perseverance received I from Fenn Wright.
LGK · 16 April 2020 · Fenn Wright Ipswich
Agent replied · 16 April 2026
Hello, thank you for your great feedback which has been passed to the team, very much appreciated and I am glad all went smoothly! Thank you, Caroline
★★★★★ 5/5
GoogleVery helpfull & excellent service, would highly recomend .
O · 16 April 2020 · Fenn Wright Ipswich
Agent replied · 9 January 2025
Hi Olinda, thank you for your great feedback which has been passed on to Chris and the team. Thank you, Caroline
★★★★★ 4/5
GoogleRating only, no written review.
Rosemary · 16 April 2020 · Fenn Wright Ipswich
★★★★★ 5/5
GoogleRating only, no written review.
Andreea · 16 April 2020 · Fenn Wright Ipswich
★★★★★ 5/5
GoogleRating only, no written review.
Angela · 16 April 2020 · Fenn Wright Ipswich
★★★★★ 4/5
GoogleRating only, no written review.
Susan · 16 April 2020 · Fenn Wright Ipswich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.