Trusted Agent profile
★★★★★
1,364 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
208
Reviews on Trustpilot
Business-wide
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Fenn Wright's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGive Charley a raise 🙌🏻
Charley has been a ray of sunshine through the entire process of moving into my first house. She has been working hard every day to chase solicitors and vendors to keep things running as smooth as possible. She has been the only person to keep me updated on progress and always taking my calls and queries.
5/5
TrustpilotRachel
Rachel has been brilliant every step of the way; helpful, attentive and clear and always put our needs first. Our new home was a long time coming as sometimes happens and she has given us much appreciated support. Thank you Rachel!
5/5
TrustpilotFenn Wright was first class
Fenn Wright was first class. Kirsty was so lovely, very helpful, always checking in, couldn’t fault them.
5/5
TrustpilotLovely team
Lovely team, great communication. Thank you
5/5
TrustpilotSinead and team.
Sinead was amazing helping us secure a rental. So patient and informative from start to finish. Nothing was too much trouble and every question was answered swiftly and in detail. Communication was fantastic and we couldn’t be more pleased. Thank you so much Sinead. We are extremely grateful.
5/5
TrustpilotKelsey Stein was just amazing
Kelsey Stein was just amazing! Kept us updated and explained the process thoroughly. We relied on her a lot and she went above and beyond her duties to make everything as easy as possible. Thank you Kelsey.
5/5
TrustpilotKirsty at Fenn Wright has been…
Kirsty at Fenn Wright has been incredible. She has kept me up to date on what has happened throughout the chain. Any issues she worked tirelessly to get resolved. The move would not have happened without her. 5 star Kirsty! Will highly recommend
5/5
TrustpilotEfficient Team
We decided to put our property in Colchester on the market with two estate agents and Fenn Wright had marketed the property and found a buyer before the other estate agent had even been to our property to take photographs! Once the offer was accepted the sale was completed in 12 weeks. We had 3 estate agents come to our property to give us a valuation and Fenn Wright stood out with their impressive statistics. They were very prepared for the appointment and gave the impression that they are serious about the service they offer which was supported by their level of service throughout the process. Very happy with the service received and would recommend to all property sellers.
5/5
TrustpilotVery impressed
I have been dealing with Kelsey and she has made this process painlessShe has always been at the end of the phone or an email and kept me updated all the way Thank you so much
5/5
GoogleScott and Oliver have provided a great service selling our property, we’ve found them both very professional, friendly and helpful. They have also been brilliant with the help and advice they have provided with our onward purchase, really going above and beyond. Overall, we’ve received a fantastic service, especially when compared to other agents we’ve used in the past. I wholeheartedly recommend Fenn Wright Chelmsford.
Hello, thank you for your fantastic feedback which has been passed on to Scott and Oliver. Hope you are happy in your new home, thanks, Caroline
5/5
TrustpilotHappy movers
Fenn Wright were proactive in seeking out the right buyer for our property during a very difficult year for the housing market in 2023. After several months the house was sold with a short chain and Fenn Wright tirelessly pursued the process to Exchange with constant communication with ourselves.
5/5
TrustpilotVery professional company
Very professional company to deal with from start to finish. Kirsty gave us regular updates on a weekly basis, if it wasn’t for her we wouldn’t have known what was going on. Highly recommend them and they would certainly be my first choice in the future.
5/5
TrustpilotKirsty King was a real pleasure to work…
Kirsty King was a real pleasure to work with on a professional basis during a recent transaction. Always polite and extremely helpful with a commercial view on how to progress the matter for both parties involved. Kirsty, thank you for all of your help.
5/5
TrustpilotExceptional Guidance and Invaluable advice
Kirsty King has been absolutely fantastic, guiding us seamlessly through every step of the process and offering invaluable advice. Her expertise and support have made this journey much smoother, and we couldn't be more pleased with the outstanding service she has provided.
5/5
TrustpilotWe had outstanding professional and…
We had outstanding professional and personal support from Graham Buxton of Fenn Wright throughout a challenging process. His advice and guidance was invaluable and helped us navigate a number of twists and turns. I would highly recommend him and his firm to anyone planning a house sale.
5/5
TrustpilotGreat service
Hannah Potter dealt with our sale and she was extremely professional and polite at all times. It was, at times, a frustrating sale but she never appeared to let this get to her. Unlike me! I wouldn’t hesitate to recommend her.
5/5
TrustpilotHannah Potter
Hannah Potter Was my sales progress person.And she was excellent at keeping me up to date on the progress of the sale and any any information from the sellers to myself. Finding out what was holding up the sale and communication what that was from both sides excellent eperanxe is be very happy to recommend Hanna and fenns.
5/5
TrustpilotGood and prompt service.
Rating only, no written review.
5/5
TrustpilotGreat Estate Agents
Great Estate Agents. Nothing negative to say. Paul and Phil in the sales team were great. Kirsty in the progression team was also fantastic- she kept us up to date and informed each week of where we were at, chasing up and down the chain and ironing out the niggles to get us over the finishing line. Wouldn’t hesitate to use Fenn Wright again and would thoroughly recommend to anyone thinking of selling/buying. Thank you once again to the whole team.
5/5
TrustpilotAccessibility
Accessibility. This is the key to Fenn Wright’s service. Always ready to discuss progress and to suggest other options. They obtained a steady stream of viewers. I recommend them without hesitation.
5/5
YellGreat service
Excellent service. My dealings with Anne Houghton were great! The team answered any questions we had and the sale went through reasonably smoothly. Would use again.
Hi Denise, thanks for the great review which has been passed to Anne and the rest of the team. Thanks, again Stella
5/5
GoogleI have been very happy with everything with Fenn Wright from start to finish. We moved from another estate agent after lots of disappointment and false starts: I would highly recommend Fenn Wright Witham and all the team. Thank you for your feedback, thank you for your support and professional knowledge. Sue Arnold
1/5
GoogleThey cancelled the viewing a day before. Reason citied - my wife might not clear the reference checks because she is currently not working. Tried to reason that she is on a break post maternity and we should clear the financial checks, but they said that is what is enforced by their client - onecanalside cm2.
Hi Rohan, I am sorry to read your comments and would appreciate the opportunity to discuss this further. Please contact Michelle Reedie, Head of Lettings, on mmr@fennwright.co.uk or call 01206 764499. Thank you
5/5
TrustpilotBrilliant experience with Fenn Wright…
Brilliant experience with Fenn Wright for the recent property purchase I made. Highly recommended. Thanks to the whole team and specially Kirsty who kept me updated regularly.
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Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.
The seven Fenn Wright offices, by town:
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