5/5
GoogleMy partner just rented Cambrian road from fbm Jane brace was truly amazing, I didn't know estate/letting agents could be so good I would advice anyone looking to rent to try fbm before anyone else
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHarry was truly exceptional during my property viewing experience! From the moment I walked in, his enthusiasm and positive attitude were contagious. He was incredibly helpful, providing detailed information about the property and answering all my questions with a smile. Harry's upbeat and optimistic nature made the whole process enjoyable and stress-free. I couldn't have asked for a better guide during my search for a new home. Highly recommend his services to anyone in need of a top-notch estate agent!
5/5
GoogleA heartfelt thank you to Leanna and Kayleigh for selling our beautiful home so quickly and efficiently. We were equally fortunate to find our forever home with their help through FBM. The communication and support from the team at FBM Milford Haven were consistently professional, and reassuring throughout the entire process. We would highly recommend these fantastic ladies at FBM to anyone looking to sell their property in the area, their service has been outstanding. Thank you, FBM. Polly Tee & Gareth Fawcett
5/5
GoogleShannon has a great manner and made my viewing today a pleasure. She was confident and friendly and had all of the information I needed. Wouldn't hesitate to recommend FBM.
5/5
GoogleHarry was very friendly and helpful and made viewing a very pleasant experience allowing me as much time as I needed and answering all of my questions. I felt totally at ease looking around the property. …
5/5
View AgentsGrove bridge
The agent was very knowledgeable explained the services to the property and allowed us the time we needed to view. Amazing property which gave us something to think about. After a few of hours of deliberately and being practical we have decided that this would not be the forever home we are searching for.
5/5
View AgentsRecent purchase of our cottage in Pembrokeshire
We can’t thank Melissa and Ceri enough for what they did to get our purchase over the line. They were friendly, smart and very professional in their handling of it. I would certainly recommend them to anyone should the need arise. My wife Rosina and I were absolutely delighted with how reassuring the young ladies were. First class girls. Big thank you from Peter Black
5/5
GoogleMy husband and I had a great viewing with Shannon today. Her style is professional and personable. We felt extremely comfortable as she led us through the viewing and we were both surprised to discover that she is relatively new on the job!
5/5
View AgentsTo buy
To buy a house
5/5
GoogleWe have just had Lheyton visit to give us information on letting our home, he was very professional and very knowledgeable . He was easy to talk with and gave us confidence to know that we were in good hands. Thank you FBM team .
4.7/5
View AgentsInstructing an Agent
Kayley was tactful and considerate when we met her at my parents' house. The price suggested was sensible and reflected the current market. Kayley worked hard to keep us on track with required documentation and managed to market our house within a week!
5/5
GoogleOur tenant informed us that his electricity was off. It was out of FBM's normal office hours, but we had excellent support from Lheyton, their emergency contact. He called over to the property to confirm the problem, very quickly, and arranged for electricians to attend. He kept us informed throughout.Thanks for the great service.
5/5
GoogleFrom start to finish Donna and Anwen have both been extremely professional. They ensured that everything went smoothly and efficiently resulting in a quick sale. …
Agent replied · 14 October 2023
Dear Celia, thank you very much for the positive review. Charlotte @ FBM Lettings
4.9/5
View AgentsFriendly estate agents
Viewed multiple houses across Pembrokeshire with this company. Have found every member of staff highly professional and friendly. Aiming to identify houses that would suit the clients criteria
5/5
View AgentsVery professional
Leanne showed us a plethora of houses that either we or she felt met our move criteria. She was friendly, professional and nothing too much for her including moving viewing times around to our busy schedule.
5/5
View AgentsFeedback
Friendly, professional and able to answer questions asked . Showed properties off well.
5/5
View Agents4 Properties in Milford Haven
Leanne was great, very knowledgeable and quickly understood our requirements to raise the opportunity of a fourth property to view. She was very efficient and almost immediately referred us to the conveyancing team. Thanks Leanne.
5/5
GoogleWe have been with FBM for the past couple of years and have noticed a real improvement over the past year. Charlotte has been consistently helpful and efficient, and Lheyton was personable and meticulous during his visit to the property. We’ve dealt with other local competitors, and FBM have been the best for us.
4/5
View AgentsProfessional
Shannon was very pleasant and professional.
4.9/5
View AgentsShannon was really helpful and friendly
Great viewing by Shannon, loved the house and felt at ease and felt she was very friendly and helpful.
5/5
GoogleOur agent is exceptionally helpful , punctual and informative. Thank you for helping with the viewing today
5/5
View AgentsExcellent, professional and friendly
As always Amberley was informed, tactful and ready to help. We measured the property top to bottom and she was professionalism incarnate.
5/5
View AgentsFBM brilliant to work with.
Very professional from the start, everything happened really swiftly , no problems whatsoever .
4.5/5
View AgentsImpressed!
I am delighted with service , attention to detail and professionalism by Kayley and Leanne. Both ladies are extremely helpful
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
How many reviews does FBM have?
FBM has 585 reviews across its two offices, rated 4.8 out of 5 overall: 392 on Google, 36 on Facebook, 3 on Yell, 154 on View Agents.
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
