5/5
GoogleAnwen was personable, professional and very helpful with the viewing we had with her yesterday. She kindly waited for us to arrive after road closures made us a little late for our scheduled viewing. Thank you
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
View AgentsSuch professionalism
Grace Taylor-Stock has been absolutely phenomenal . She has been in constant contact with myself and family listening to our needs and desires as a family for our dream home . Such a lovely young lady and you could see that she really enjoyed her job and was passionate about finding us our perfect home . Grace answered all our questions and also offered other solutions . Grace is extremely polite and oozes charisma she has been extremely professional and I would recommend her to anyone
Agent replied · 7 July 2025
Dear Hannah, Thank you immensely for your glowing review! We're overjoyed to hear about your positive experience with Grace Taylor-Stock. Her passion for delivering exceptional service shines through, and it’s wonderful to know she surpassed your expectations in finding your dream home. Your recommendation is the highest compliment we could receive. We look forward to continuing to serve you with the same dedication
4.9/5
View AgentsSt twynells
Anwen was lovely , a great viewing all a pleasure
4.4/5
View AgentsExcellant help and knowledge
Very Friendly
5/5
GoogleWe have had a great experience looking at properties with FBM over the last week. Ceri has organised our viewings splendidly and Grace and Leanne who took us around the properties we're so informative and knowledgeable about the properties and area. Looking forward to more viewings in the near future. Thank you FBM
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2026
Thank you so much for your review Yvonne. It was an absolute pleasure
5/5
GoogleI highly recommend using C Res for moving house. They were the most prepared estate agent who came round when we were looking at putting our house on the mortgage and kept in constant communication throughout. We haven't had the easiest of chain but everyone was chasing and pushing for us. Big thanks to James, Ang and Angi!
Agent replied · 10 June 2026
Laura & Tom you are most welcome. To say not the easiest solicitor would be an understatement ha ha ha
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2026
Thank you for your fantastic 5-star review, Anthony Lewis! We appreciate your support and are glad to have you with us at C residential Sales & Lettings Agents in Rugeley.
5/5
View AgentsViewing
Great viewing of the property with Anwen. Very helpful, professional and explained everything clearly.
5/5
GoogleLheyton came to look at my property, he was very professional and informative. I have now chosen FBM to let my property and I would highly recommend them to anyone who are considering letting thier property out
5/5
View AgentsViewing
Grace is very professional, polite and informative. She is very pleasant and we felt at ease asking lots of questions.
5/5
GoogleJane was very helpful with all queries and questions and Lheyton was a star and delivered the keys for my new home to my workplace. Great service all round from FBM, and I highly recommend them as property agents. Thank you so much team, I really appreciate it.
5/5
View AgentsPositive experience
Grace showed us around the property for the second time today, both occasions she presented well with a warm and friendly approach her knowledge of the property and area where second to none, overall I'd say she's a credit to FBM Milford haven
5/5
GoogleDonna and her team are excellent - patient, supportive, considerate, courteous and highly organised. A pleasure to have as our estate agents.
4.9/5
View AgentsGood customer service.
The staff have been very efficient and nothing is too much trouble. I would recommend fbm to sell my property.
5/5
GoogleI recently sold a house through FBM, Donna and her team in Pembroke were very professional and proactive throughout the process. The marketing was excellent, the photos were impressive and they maximised the use of social media. Highly recommend.
5/5
GoogleJust received my keys today couldn't be happier for 28 cambrian Road. Jane brace went above and beyond with everything and Lheyton warby was fantastic too, would recommend using FBM Estate Agents for your housing needs, thank you everyone at FBM, you've made two brothers dreams come true.
1/5
GoogleDONT GIVE THEM YOUR EMAIL ADDRESS. Worst thing I did is book to view a house with these guys. I'm being bombarded every day with spam emails, 10 a day despite never agreeing to be on any …
3.5/5
View AgentsAgent review
A very pleasant lady who assisted us in the viewing.
5/5
View AgentsAnwen Barrass
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers which obviously helps the process. FBM are an experienced Estate Agents - and it’s thanks to Agents like Anwen they continue to provide top tier service.
5/5
GoogleRating only, no written review.
5/5
View AgentsVery nice property
Beautifully presented throughout, nice quiet area, close to town. Only negative for us was lack of dining room and parking area a bit small.
5/5
View AgentsSelling my property
FBM, come out and put my property on the market with ease. I would definitely use them again.
5/5
View AgentsHouse sale .
Can't fault the staff in Pembroke brilliant very understanding on my circumstances regarding my dad passing lovely lovely people ❤️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
