5/5
Helpful agent
Communication was good and the agent was more than helpful fitting in an extra viewing and understanding our requirements for a property

Trusted Agent profile · Wales
Verified
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
FBM's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Helpful agent
Communication was good and the agent was more than helpful fitting in an extra viewing and understanding our requirements for a property
5/5
The agent was well informed and polite. Aware of our needs and tied this in well with the property we viewed. A faultless process.
5/5
Working with Lheyton Warby renting our family home, he went above and beyond our expectations, even calling up to assist us on a bank holiday Monday which was very much appreciated. I would highly recommend him as an estate agent.
5/5
Lheyton was professional and punctual, helping us to let our property in Pembrokeshire. A valued contact
5/5
Lheyton Warby was fantastic to work with. He gave up his Bank Holiday Monday to visit the house we’re renting out. He was charming and polite.
5/5
Last minute viewing
Called the Pembroke office and a viewing was kindly arranged by Donna for an hour later, great service thanks
5/5
You found us one!
The team at FBM have been excellent in supporting us to find a suitable home. Grace initially found us a house for us and after the disappointment of entering the buying process only to have the house withdrawn the team at FBM were very supportive & helpful. Leanne was tenacious in providing immediate updates on any properties coming to market she finally nailed it and we are delighted that our offer has been accepted. We revisited the house today and we believe we’ve made the right decision. Thanks to all the team at FBM excellent support.
5/5
Happy to Recommend
This was my first experience of viewing a property being sold by this Agent. I was very impressed with their knowledge, friendliness and professionalism. Very happy to recommend to any potential buyer. In fact I have booked a viewing of another of their properties, for tomorrow.
5/5
I cannot recommend FBM enough, from start to finish they are helping , guiding , sorting , communication is second to none, they say selling/buying/moving is one of the most stressful thing & I agreed but FBM definitely try their hardest to do as much as they can so thank you so much ❤️
5/5
Viewing
Had two viewings with Donna, very knowledgeable and informed
5/5
Just rented a new flat with Jane, perfect location and great service, she booked me in to view straight away and was able to send my application to the landlord where everything was finalised quickly! Thank you so much :)
5/5
Great Efficient Service, Friendly Staff
Donna, Anwen and Harry all made the selling process as easy as possible, they’re very knowledgeable and helpful. Nothing is too much trouble, they’re very efficient and make sure you’re always kept up-to-date. Highly recommend!
4.7/5
Looking for a home
Grace was knowledgeable and professional Would recommend her!
5/5
Great experience with Anwen. Very knowledgeable and just super friendly and professional
5/5
Good estate agent
4.1/5
17 water street!!
Honest viewing. Rough property. Not known in sales process!
1/5
FBM are categorically the worst estate agent I have had the displeasure of working with. From initial engagement, they overcomplicated what should have been a straightforward buying process and despite having undertaken proof of fund checks …
5/5
Enjoyed my property viewings with Harry. A nice relaxed viewing with good knowledge of the properties & area.Thanks
5/5
Leanne was professional, friendly and informative.
5/5
Exceptional Service from Harry!
I honestly couldn’t rate Harry highly enough. If there were an option to give more stars, I absolutely would! From start to finish, he was professional, knowledgeable, and genuinely dedicated to ensuring the process was as smooth as possible. His attention to detail and ability to address concerns promptly gave me complete confidence throughout. Thank you, Harry, for going above and beyond!
5/5
On time, knowledgeable and very helpful. This was our first viewing with FBM and Anwen was an excellent ambassador.
5/5
FIRST VIEW OF POTENTIAL PROPERTIES
Harry Great gut. Knoledgablevand understood my needs. Will buy if my house is sold soon
5/5
FBM are sales agents who are handling the purchase of a house listed with them. The agent we are working with is Donna Jones-Powell who has gone out her way to make sure that everything moves forward. She spares no effort or time to ensure …
5/5
Excellent service and ongoing support throughout the sale! Big thanks to Harry & Donna!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
The two FBM offices, by town:
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."