5/5
View AgentsViewing
Great agent! Thank you
Trusted Agent profile · Wales
Verified
FBM reviews in Pembroke and Milford Haven
★★★★★
585 reviews across 2 offices and 4 platforms
FBM has two offices, in Pembroke and Milford Haven (Wales). Together they have 585 reviews on four platforms, rated 4.8 out of 5 overall.
392
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
3
Reviews on Yell
All 2 offices
154
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers34 reviews
I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ...Read all 34 from sellers
Buyers118 reviews
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ...Read all 118 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
Our offices
FBM's two offices, most reviewed first. Each has its own page.
Latest reviews from every FBM office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsFab worker
Leanne has been great and really looking at houses that suit what we want! Lush houses shown!
5/5
View AgentsProactive polite and caring.
Grace has always been very helpful. Feel that she has got my best interests at heart which matters so much. Excellent in building rapport and relationships.
4.8/5
View AgentsFirst viewing of a forever home
Grace helped us today, very friendly and professional. Advised us of what we needed to do in order to get the next steps moving and her knowledge of the area was a great help. Would recommend 👌
5/5
View AgentsVery knowledgeable
Grace was very professional and was very knowledgeable. Just the house wasn't for me.
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2026
Thank you for your positive rating! We appreciate your support.
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2026
Thank you for your positive rating! We appreciate your support.
5/5
View AgentsRiverside House
All exellent! Info from Donna was great especially as I don’t know the area. Great rapport and gave me plenty of time to view the property.
4.4/5
View AgentsViewing property
Went smoothly, but now I’m trying to make an offer, all I get is voicemail.
5/5
GoogleAbsolutely brilliant.. super smooth and efficient Lheyton who dealt with us was amazing all the way through
5/5
View AgentsVery knowledgeable
Grace knew the area very well. She had very good knowledge of the house.
5/5
View AgentsExpert Knowledge
Grace was absolutely brilliant throughout the viewing & understood our wants. On the basis of our experience she advised that another property would not meet our needs and suggested we cancel the appointment which we did. Thanks Grace, great knowledge & professional service.
5/5
View AgentsVery professional
Donna was exceedingly professional & knowledgeable about the property & the area. She was friendly & polite & answered all our questions with confidence.
5/5
View AgentsMost excellent
Grace was brilliant, we just happened to arrive early but her viewers failed to turn up so she showed us the property early. As with the other viewings, Grace really knew the property, the good bits & not so good bits. Very professional & knowledgeable, thank you.
5/5
View AgentsTeam
The agent, greated us in a friendly engaging manner. answered all of our questions and was helpful in discussing our property requirements moving forward.
5/5
View AgentsProperty viewing
The agent was lovely, knowledgeable and friendly.
5/5
View AgentsToday's visit
Estate agent turned up on time, extremely pleasant and knowledgeable
5/5
View AgentsAll Angels
Donna, Anwen and Amberley have been wonderful.
5/5
View Agents12 Angle
Very good service indeed ,
5/5
View AgentsGwilli Road
Grace was really friendly and professional in showing me around this property. I hope to be in contact again soon
Agent replied · 7 July 2025
Dear Catherine, Thank you so much for your kind review and the 5-star rating! We're delighted to hear that you had a positive experience with Grace. We take pride in offering friendly and professional service, and it's great to know that we've met your expectations. We're looking forward to assisting you further and hopefully finding you the perfect property.
5/5
GoogleExcellent service by a passionate, friendly, approachable and professional team who know their market so very well. Would highly recommend.
5/5
View AgentsProactive polite and caring.
Proactive polite and caring
Agent replied · 7 July 2025
Dear Anita, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that our dedication to courteous and attentive service has shone through. Our team here is committed to providing a proactive and caring experience for all our clients. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Warm regards,
4.9/5
View AgentsGreat first impressions
Really impressed with Grace and her professionalism today. Very informative and knowledgeable about the properties for sale. Easy to talk to and could ask plenty of questions. Felt I made the most of the viewings as possible.
Agent replied · 7 July 2025
Dear Huw, Thank you for sharing your positive experience with Grace. We're thrilled to hear that her professionalism and knowledge made your property viewings both informative and enjoyable. We understand the importance of clear communication and are glad you felt comfortable to ask questions. It's our goal to ensure you make the most of every viewing. We appreciate your feedback and look forward to assisting you
5/5
View AgentsViewing
Excellent local agency
Agent replied · 7 July 2025
Dear Julie, Thank you so much for your kind words and the 5-star review! We're delighted to hear that you've had an excellent experience with our agency. Our team strives to provide the very best local knowledge and service, and we're thrilled to have met your expectations. We look forward to assisting you again in the future. Warm regards,
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about FBM
Which FBM office has the most reviews?
Pembroke has the most, with 344 reviews rated 4.7 out of 5, followed by Milford Haven with 241.
Where are the FBM offices?
The two FBM offices, by town:
- Milford Haven: 91 Charles Street, Milford Haven, Wales, SA73 2HL
- Pembroke: 45-47 Main Street, Pembroke, Wales, SA71 4JS
What do sellers say about FBM?
34 reviews from sellers, rated 4.8 out of 5 on average. For example, Susan wrote: "I would highly recommend Kayley from FBM Milford Haven her understanding and thoughtfulness of why I am selling my property has been above and beyond and her ..."
What do buyers say about FBM?
118 reviews from buyers, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
