4.9/5
View AgentsHouse purchase
Leanne is always pleasant and bubbly,she makes viewing very easy with all relevant information on the house at hand. Sarah Hearne
Trusted Agent profile
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FBM reviews from buyers
★★★★★
118 reviews from buyers across 2 offices
118 reviews of FBM come from buyers, rated 4.9 out of 5 on average, across two offices. Checked 9 October 2026.
Reviews from buyers
118 reviews from buyers, newest first, with the office each one is about.
View Agents4.9/5
View AgentsFriendly and professional
I turned up late to the viewing, Melissa was very understanding. She was both friendly and professional, she answered all questions asked with ease.
5/5
View AgentsGreat service
Charlotte went above and beyond to help us, very friendly and professional
5/5
View AgentsGold Star
Knowledgeable Polite Professional Would definitely recommend
5/5
View AgentsExcellent service.
We met Melissa at the property we were viewing. She is very knowledgeable and professional but also extremely professional and understanding. First class and a credit to FBM. We also met Donna when she came to value our property. She was excellent also. A great team. Thank you.
4.6/5
View AgentsPembroke Property Search
Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time . Melissa goes out of her way to help, & alleviate the stress this involves. She knows exactly the type of property I seek. Her enthusiasm & support are very much appreciated. I feel confident that together we shall find , as I hasten to complete work to my property to get “ Market Ready “. Many thanks , Sue.
5/5
View AgentsLovely,professional and natural!
It was a pleasure to view the property today, she was professional, smiling, knew about the property and was looking natural ! Thank you
4/5
View AgentsGood
Nice, informative. Very pleasant.
5/5
View AgentsLeanne
I have used FBM a few times now and find them brilliant, Leanne and Kaley are always so helpful and knowledgeable, highly recommend
5/5
View Agents12 Angle village
Melissa was waiting for us on arrival and was very friendly and welcoming. She talked through various things about the house and was honest and forthcoming with answering questions, anything she wasn’t sure of she said she would check and get back to us. We found the whole process went very well and we were impressed with Melissa. She was a credit to FBM
4.8/5
View AgentsProfessional and approachable
Very helpful and accommodating. Ensured we were happy with appointment times etc., and was very helpful on information
4.6/5
View AgentsFriendly and helpfulful
Thabk you for your time help and advise. I appreciated your patience and not being rushed at the viewing. Very friendly and professional
5/5
View AgentsEstate agent review
Leanne was professional, welcoming, well prepared and took her time to show us the house and answer our questions.
5/5
View AgentsBuyer
Leanne was very knowledgeable and informative.
5/5
View AgentsAgent was friendly, helpful and honest
Melissa was a wonderful agent. She was very friendly and polite, she even got my shy toddler to smile and open up. She was patient with us while we walked around the property and answered every question we had. She was honest about any potential issues with the property. I hope she is available for every viewing we do :)
5/5
View AgentsFound us a home
Leanne actually listened to what we were looking for. Most estate agents just want to sell you a house, Leanne wanted us to find a home - and she did!
5/5
View AgentsExcellent Service
I recently viewed properties in Johnston and Milford Haven with Sam and Kaley. Both agents were polite, helpful, answered all my questions and very professional. A credit to FBM
5/5
View AgentsFirst impressions are fantastic
Leanne was great to deal with today showing us around two properties to get the ball rolling on our relocation to the Milford Haven area. FBN certainly seem to have this area covered and I’m looking forward to dealing with them and Leanne and office staff again soon. No sale today but a very strong start. Thank you all involved
5/5
View AgentsFantastic agents
We saw several properties around Milford /Johnston area with FBM. Every member of the team we have spoken with has been lovely and we are very grateful for the viewings offered. Very transparent, informative and helpful, we have had a brilliant experience.
5/5
View AgentsMeinir Morgan
She was very good on sale it
4.9/5
View AgentsFeedback
Very impressed was able to answer all our questions
4.9/5
View AgentsHouse viewing, Haverfordwest
We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far, Shannon has been exceptionally helpful, with no question too much trouble. She was very punctual for our viewing, answered our questions about the property and was polite, friendly and professional. She even arranged for us to view additional properties to our main plot of interest, to give us a more in depth view of the estate. We were impressed.
Agent replied · 13 February 2026
Dear CJ Horn, Thank you for your wonderful review! We're thrilled to hear that Shannon provided you with exceptional service and helped you explore multiple options in your property search. Your satisfaction is our priority, and we’re glad you felt supported throughout the process. We look forward to assisting you further as you consider moving to the area! Best regards, The FBM Milford Haven Team
5/5
View AgentsFeedback
Excellent service good Communication
5/5
View AgentsFBM Staff, Milford Haven and Haverfordwest
Shannon showed me around 5 properties this afternoon. She was patient, professional and informative. I cannot speak highly enough about the staff at the Milford Haven and Haverfordwest branches. They are always pleasant and helpful. Thank you.
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Questions from buyers about FBM
What do buyers say about FBM?
118 reviews from buyers across two offices, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.