4.4/5
View AgentsViewing property
Went smoothly, but now I’m trying to make an offer, all I get is voicemail.
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FBM reviews from buyers
★★★★★
118 reviews from buyers across 2 offices
118 reviews of FBM come from buyers, rated 4.9 out of 5 on average, across two offices. Checked 9 October 2026.
Reviews from buyers
118 reviews from buyers, newest first, with the office each one is about.
View Agents5/5
View AgentsExpert Knowledge
Grace was absolutely brilliant throughout the viewing & understood our wants. On the basis of our experience she advised that another property would not meet our needs and suggested we cancel the appointment which we did. Thanks Grace, great knowledge & professional service.
5/5
View AgentsVery professional
Donna was exceedingly professional & knowledgeable about the property & the area. She was friendly & polite & answered all our questions with confidence.
5/5
View AgentsMost excellent
Grace was brilliant, we just happened to arrive early but her viewers failed to turn up so she showed us the property early. As with the other viewings, Grace really knew the property, the good bits & not so good bits. Very professional & knowledgeable, thank you.
5/5
View AgentsTeam
The agent, greated us in a friendly engaging manner. answered all of our questions and was helpful in discussing our property requirements moving forward.
5/5
View AgentsProperty viewing
The agent was lovely, knowledgeable and friendly.
5/5
View AgentsGwilli Road
Grace was really friendly and professional in showing me around this property. I hope to be in contact again soon
Agent replied · 7 July 2025
Dear Catherine, Thank you so much for your kind review and the 5-star rating! We're delighted to hear that you had a positive experience with Grace. We take pride in offering friendly and professional service, and it's great to know that we've met your expectations. We're looking forward to assisting you further and hopefully finding you the perfect property.
5/5
View AgentsProactive polite and caring.
Proactive polite and caring
Agent replied · 7 July 2025
Dear Anita, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that our dedication to courteous and attentive service has shone through. Our team here is committed to providing a proactive and caring experience for all our clients. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Warm regards,
4.9/5
View AgentsGreat first impressions
Really impressed with Grace and her professionalism today. Very informative and knowledgeable about the properties for sale. Easy to talk to and could ask plenty of questions. Felt I made the most of the viewings as possible.
Agent replied · 7 July 2025
Dear Huw, Thank you for sharing your positive experience with Grace. We're thrilled to hear that her professionalism and knowledge made your property viewings both informative and enjoyable. We understand the importance of clear communication and are glad you felt comfortable to ask questions. It's our goal to ensure you make the most of every viewing. We appreciate your feedback and look forward to assisting you
5/5
View AgentsSuch professionalism
Grace Taylor-Stock has been absolutely phenomenal . She has been in constant contact with myself and family listening to our needs and desires as a family for our dream home . Such a lovely young lady and you could see that she really enjoyed her job and was passionate about finding us our perfect home . Grace answered all our questions and also offered other solutions . Grace is extremely polite and oozes charisma she has been extremely professional and I would recommend her to anyone
Agent replied · 7 July 2025
Dear Hannah, Thank you immensely for your glowing review! We're overjoyed to hear about your positive experience with Grace Taylor-Stock. Her passion for delivering exceptional service shines through, and it’s wonderful to know she surpassed your expectations in finding your dream home. Your recommendation is the highest compliment we could receive. We look forward to continuing to serve you with the same dedication
4.9/5
View AgentsSt twynells
Anwen was lovely , a great viewing all a pleasure
4.4/5
View AgentsExcellant help and knowledge
Very Friendly
5/5
View AgentsViewing
Great viewing of the property with Anwen. Very helpful, professional and explained everything clearly.
5/5
View AgentsViewing
Grace is very professional, polite and informative. She is very pleasant and we felt at ease asking lots of questions.
5/5
View AgentsPositive experience
Grace showed us around the property for the second time today, both occasions she presented well with a warm and friendly approach her knowledge of the property and area where second to none, overall I'd say she's a credit to FBM Milford haven
3.5/5
View AgentsAgent review
A very pleasant lady who assisted us in the viewing.
5/5
View AgentsVery nice property
Beautifully presented throughout, nice quiet area, close to town. Only negative for us was lack of dining room and parking area a bit small.
5/5
View AgentsHelpful agent
Communication was good and the agent was more than helpful fitting in an extra viewing and understanding our requirements for a property
5/5
View AgentsLast minute viewing
Called the Pembroke office and a viewing was kindly arranged by Donna for an hour later, great service thanks
5/5
View AgentsYou found us one!
The team at FBM have been excellent in supporting us to find a suitable home. Grace initially found us a house for us and after the disappointment of entering the buying process only to have the house withdrawn the team at FBM were very supportive & helpful. Leanne was tenacious in providing immediate updates on any properties coming to market she finally nailed it and we are delighted that our offer has been accepted. We revisited the house today and we believe we’ve made the right decision. Thanks to all the team at FBM excellent support.
5/5
View AgentsHappy to Recommend
This was my first experience of viewing a property being sold by this Agent. I was very impressed with their knowledge, friendliness and professionalism. Very happy to recommend to any potential buyer. In fact I have booked a viewing of another of their properties, for tomorrow.
5/5
View AgentsViewing
Had two viewings with Donna, very knowledgeable and informed
4.7/5
View AgentsLooking for a home
Grace was knowledgeable and professional Would recommend her!
4.1/5
View Agents17 water street!!
Honest viewing. Rough property. Not known in sales process!
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Questions from buyers about FBM
What do buyers say about FBM?
118 reviews from buyers across two offices, rated 4.9 out of 5 on average. For example, CJ wrote: "We viewed a new build property this afternoon with Shannon from FBM Milford Haven, as a couple who are keen to move to the area. Throughout the process so far ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.