Trusted Agent profile Β· Lancashire, Merseyside and Cumbria

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Farrell Heyworth reviews in Blackpool, Bolton, Lancaster and 15 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

4,707 reviews across 18 offices and 1 platform

www.farrellheyworth.co.uk

Farrell Heyworth has 18 offices, in Blackpool, Bolton, Lancaster, Thornton Cleveleys, Birkdale, Ormskirk, St Annes, Chorley, Preston, Fulwood, Garstang, Penwortham, Barrow in Furness, Morecambe, Poulton le Fylde, Bamber Bridge, Leyland and Carnforth (Lancashire, Merseyside and Cumbria). Together they have 4,707 reviews on 1 platform, rated 4.5 out of 5 overall.

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4.5 / 5

4,707

Reviews on Google

All 18 offices

Reviews may appear on more than one platform.

Our offices

Farrell Heyworth's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Farrell Heyworth office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Our experience with FH has, so far, been extremely positive. All the staf have been friendly, personable, informative, and very pro-active. I am glad we enquired to get their help and advice Thankyou Team FH

Sally Β· 15 August 2026 Β· Farrell Heyworth Morecambe

Agent replied Β· 22 August 2026

We're delighted to hear that your experience with Farrell Heyworth has been such a positive one. It's great to know that our team has been friendly, proactive and informative throughout, and that you've found our advice and support helpful. Thank you for placing your trust in us and for taking the time to share your feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

The team were really helpful throughout the whole viewing process. I mainly dealt with Val for the viewings, and Megan and Cassy in the branch. They were all friendly, helpful and very accommodating. I ended up buying a property elsewhere, but I had a really good experience with the team and would definitely recommend them.

Harry Β· 15 August 2026 Β· Farrell Heyworth Barrow in Furness

Agent replied Β· 22 August 2026

We're delighted to hear that you had such a positive experience with our team throughout your property search. It's particularly pleasing to know that Val, Megan and Cassy made the viewing process friendly, helpful and accommodating from start to finish. Providing a professional and supportive service, regardless of the outcome, is something we take great pride in. While we're sorry we weren't able to help you secure your chosen property, it's wonderful to hear that you found the experience so positive and that you would recommend the team to others. We wish you every happiness in your new home and thank you for taking the time to share your feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Nicole from the Lancaster branch has been fantastic, the communication has been excellent and I have felt very well informed throughout. I would definitely buy a house through Nicole and Farell Heyworth again

Daniel Β· 15 August 2026 Β· Farrell Heyworth Lancaster

Agent replied Β· 22 August 2026

Thank you for your kind review. We're delighted to hear that your experience with Nicole at our Lancaster branch has been such a positive one. Keeping our clients well informed throughout their property journey is incredibly important to us, so it's wonderful to know that Nicole's communication and support helped make the process a smooth and reassuring experience. Your comments about her professionalism and dedication are greatly appreciated, and we're especially pleased to hear that you would choose to work with both Nicole and Farrell Heyworth again in the future. Thank you for your recommendation, and we wish you all the very best. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I have recently had to deal with a tenant who has Been in arrears for Some time. With the help of Lola James from Farrell Heyworth letting we were able to reach a positive outcome. Thank you very much Lola. Mr Parker

Leigh Β· 15 August 2026 Β· Farrell Heyworth Lancaster

Agent replied Β· 22 August 2026

Thank you for taking the time to share your experience. We're pleased to hear that, with the support of Lola James, a positive outcome was achieved in what can often be a challenging situation. Providing clear guidance, proactive communication and support throughout the lettings process is something we place great importance on, so it's wonderful to know that Lola was able to assist you effectively. Your kind comments will be greatly appreciated by Lola James and the wider lettings team. Thank you again for your feedback and for placing your trust in Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Spoke with Lauren what a lovely sociable helpful person very professional accurate and very willing to go the extra mile... Thankyou Lauren

Amanda Β· 15 August 2026 Β· Farrell Heyworth Lancaster

Agent replied Β· 22 August 2026

We're delighted to hear that Lauren made such a positive impression. Her friendly, professional approach and willingness to go the extra mile are exactly the qualities we aim to deliver. We'll be sure to pass on your kind comments to Lauren. Thank you for taking the time to share your experience. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Nicole has been absolutely brilliant during this process. She’s helped so much with everything we could have needed and ensured the process has moved smoothly.

Rosie Β· 15 August 2026 Β· Farrell Heyworth Lancaster

Agent replied Β· 22 August 2026

We're delighted to hear that Nicole has been such a great support throughout your move. Her proactive approach and commitment to keeping things running smoothly are qualities we value highly. We appreciate your feedback and will be sure to pass your comments on to Nicole. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Vicki came to value my Nans house. Having to sell it is heartbreaking after losing my Nan, but Vicki made me feel as ease. She is so friendly and explains everything in detail, doesn't make you feel like you need to rush, and takes her time to make you feel this is your personal experience. You're not another number. Friendly and down to earth. I really appreciate how simple this has been made for me. Great company.

Jodie Β· 15 August 2026 Β· Farrell Heyworth Poulton le Fylde

Agent replied Β· 22 August 2026

We're pleased to hear that Vicki was able to provide support and reassurance during what is understandably a very difficult time. Taking the time to explain the process clearly and ensuring every client feels valued and supported is so important, and it's wonderful to know that Vicki's friendly and down-to-earth approach helped make things easier for you. Thank you for sharing your experience. We'll be sure to pass your kind comments on to Vicki. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Vicky Shellington At first point of meeting Vick she was very polite and friendly and very professional she explained everything in detail about each stages of the property before the property went live it's very important to make the customer at ease. in this present time no one has the time to make time for people when I was working in construction I wish she would have been on my team. keep up the good work Vicky. Best regards Stuart Little.

Stuart Β· 15 August 2026 Β· Farrell Heyworth Poulton le Fylde

Agent replied Β· 22 August 2026

We're really pleased to hear that Vicki made such a positive first impression. Taking the time to explain each stage clearly and helping clients feel at ease is an important part of what we do, so it's wonderful to know her professionalism, friendliness and attention to detail stood out. Your comments will mean a great deal to Vicki, and we'll be sure to pass them on. Thank you for your thoughtful feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Vicki Skellington provided valuations for me, very professional, efficient and friendly, I would highly recommend πŸ‘Œ …

Shelley Β· 15 August 2026 Β· Farrell Heyworth Poulton le Fylde

Agent replied Β· 22 August 2026

We're really pleased to hear that Vicki Skellington provided such a positive experience. Professionalism, efficiency and a friendly approach are all qualities we value, so it's great to know they stood out during your valuation. Thank you for your recommendation, and we'll be sure to pass on your kind comments to Vicki. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We decided a month ago to put our house up for sale, we were told that Lauren Ford was to be dealing with the sale, she has been attentive, informative and generally a very nice person. The house had a viewing last Friday and by the following Tuesday an offer was received and accepted. So thank you to all of you for a very professional and helpful service thus far (Special thanks to Lauren x)

Al Β· 15 August 2026 Β· Farrell Heyworth Thornton Cleveleys

Agent replied Β· 22 August 2026

Thank you for taking the time to leave such a lovely review. We're really pleased to hear that your experience has been such a positive one and that the sale of your home has progressed so quickly. Moving home can be a significant decision, so it's great to know that you felt well informed and supported throughout the process. It's particularly rewarding to hear your comments about Lauren Ford. Her attentive, proactive and professional approach is something we value highly, and I'm delighted that she has made such a positive impression during your journey. Thank you once again for your kind words and for placing your trust in us. We wish you all the very best with the next stages of your move. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

A very good professional service provided by Lauren Ford at Farrell Heyworth in Cleveleys.

Chris Β· 15 August 2026 Β· Farrell Heyworth Thornton Cleveleys

Agent replied Β· 22 August 2026

Thank you for your kind review. We’re delighted to hear that you received such a professional service throughout your property sale. It’s great to see Alison recognised for her hard work and dedication, and your praise will be shared with her and the team. Thank you for taking the time to leave your feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Dealt with Lauren sales negotiator in respect of Viewing of Property , kept me informed throughout, very polite and professional and friendly, Doesn’t cost anything , how it should be well done Laurenβ­οΈπŸ˜€ …

Dave Β· 15 August 2026 Β· Farrell Heyworth Thornton Cleveleys

Agent replied Β· 22 August 2026

Thank you for taking the time to leave such a kind review. We’re delighted to hear that your viewing experience was a positive one and that Lauren kept you informed every step of the way. Clear communication, professionalism and a friendly approach are all qualities we strive to deliver, so it’s great to know that Lauren provided that level of service. Your feedback is very much appreciated, and we will be sure to pass on your comments to Lauren. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

A good experience from the start very down to earth and easy to deal with always kept update with everything that is happening and how it is moving forward. Alexandra has been fantastic when speaking to her and nothing seems to be a problem. Thank you

Susan Β· 15 August 2026 Β· Farrell Heyworth Bolton

Agent replied Β· 22 August 2026

Thank you for your kind review. We're delighted to hear that you had such a positive experience from the very beginning. It's great to know that you found the process straightforward, with regular updates and clear communication throughout. Keeping our clients informed and making the journey as smooth as possible is something we value highly. We're especially pleased to hear your comments about Alexandra. Being approachable, helpful and willing to assist wherever possible are qualities we greatly appreciate, and we're glad she made such a positive impression. Thank you again for your feedback and for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

alexandra has been so much help and such a lovely voice to hear from through my journey with farrell hayworth!!

Paige Β· 15 August 2026 Β· Farrell Heyworth Bolton

Agent replied Β· 22 August 2026

Thank you for your lovely review. We're delighted to hear that Alexandra has been such a positive part of your journey with Farrell Heyworth. Moving home can be a significant experience, and it's wonderful to know that her support, communication and friendly approach helped make the process feel easier along the way. We'll be sure to pass on your kind comments to Alexandra. Thank you for choosing Farrell Heyworth, and we wish you all the very best in your new home. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Megan has been so lovely and helpful whilst purchasing my new home. It is an area new to me and she has been so helpful in educating me on the surroundings of the area. I also get her name wrong every time i ring and she is never annoyed and knows its me when everyone in the office says we dont have anyone here called that... she has made the process so easy and got the details to me quickly once a price was agreed which meant I could start the buying process quickly.

Claire Β· 15 August 2026 Β· Farrell Heyworth Bolton

Agent replied Β· 22 August 2026

We're really pleased to hear that you had such a positive experience whilst purchasing your new home. Moving to a new area can be a big step, so it's wonderful to know that Megan was able to provide not only guidance through the buying process but also helpful local knowledge to help you feel more confident about your move. It's also great to hear that her friendly and approachable manner made such a lasting impression, even when her name occasionally got mixed up! Thank you for highlighting how proactive and efficient she was in getting the details across promptly once your offer was agreed. We know how important those early stages can be, and it's reassuring to hear that everything helped you get underway smoothly. We wish you every happiness in your new home and sincerely appreciate your recommendation and kind words. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We got a house evaluation with Megan who was very knowledgeable and transparent.

Christopher Β· 15 August 2026 Β· Farrell Heyworth Bolton

Agent replied Β· 22 August 2026

Thank you for taking the time to share your experience. We're delighted to hear that Megan provided such a positive impression during your house valuation. Knowledge, transparency and clear communication are qualities we value highly, so it's great to know that Megan made the process informative and straightforward for you. We really appreciate your feedback and are pleased that your experience with us got off to such a strong start. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Dealt with Lauren sales negotiator in respect of Viewing of Property , kept me informed throughout, very polite and professional and friendly, Doesn’t cost anything , how it should be well done Laurenβ­οΈπŸ˜€ …

Dave Β· 12 August 2026 Β· Farrell Heyworth Blackpool

Agent replied Β· 14 August 2026

Thank you for taking the time to leave such a kind review. We’re delighted to hear that your viewing experience was a positive one and that Lauren kept you informed every step of the way. Clear communication, professionalism and a friendly approach are all qualities we strive to deliver, so it’s great to know that Lauren provided that level of service. Your feedback is very much appreciated, and we will be sure to pass on your comments to Lauren. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

A very good professional service provided by Lauren Ford at Farrell Heyworth in Cleveleys.

Chris Β· 11 August 2026 Β· Farrell Heyworth Blackpool

Agent replied Β· 20 March 2026

Thank you for your kind review. We’re delighted to hear that you received such a professional service throughout your property sale. It’s great to see Alison recognised for her hard work and dedication, and your praise will be shared with her and the team. Thank you for taking the time to leave your feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Thank you Sheryl and team, for all your friendly help, patience and great communication. πŸ‘πŸ» …

Bryan Β· 8 August 2026 Β· Farrell Heyworth Morecambe

Agent replied Β· 22 August 2026

We're delighted to hear that you had such a positive experience with our team. It's great to know that the friendly support, patience and clear communication made a real difference throughout your journey. Thank you for taking the time to share your feedback and for recognising Sheryl Cliff and the wider team. Providing a supportive and professional service is something we take great pride in, so your comments are very much appreciated. We wish you all the very best and thank you again for your kind words. Best regards Jeremy Collins Director Farrell Heyworth

1/5

Google

Awful. Can't get anything done.

Mifich Β· 8 August 2026 Β· Farrell Heyworth Morecambe

Agent replied Β· 22 August 2026

We're sorry to hear that you feel dissatisfied with your experience. We understand how frustrating this can be, and we'd encourage you to contact our branch team directly so they can better understand your concerns and see if there's anything they can do to help resolve the matter. Thank you for taking the time to share your feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Rating only, no written review.

Brian Β· 8 August 2026 Β· Farrell Heyworth Barrow in Furness

Agent replied Β· 22 August 2026

Thank you for your five-star review. We're delighted to hear that you had such a positive experience with our team. Providing a professional, supportive service throughout the property journey is something we take great pride in, so it's wonderful to know this was reflected in your experience. We truly appreciate your feedback and your support. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I made an enquiry about selling our home and the response from the office was super quick. The communication from the office has been second to none. Amanda Beard came to value our home and she was extremely personable, friendly and professional. As we live quite rural she had come down a few hours earlier than the appointment to check our location and where our house was, I was super impressed. Amanda had certainly done her β€œhomework” and knew our house; when it was built and last bought and sold. She also provided a comprehensive report about houses in the area similar to ours that had been bought and sold. She was extremely impressive with her information about our home and the area. I have had two other β€œcorporate” Agents down to value our home and Amanda has β€œblew the socks” off them in terms of her knowledge. She made us feel secure that Farrell Heywood are certainly the best Agents to handle the sale of our home. I would have no hesitation in recommending Farrell Haywood and Amanda Beard; she was simply amazing 🀩

Alison Β· 8 August 2026 Β· Farrell Heyworth Ormskirk

Agent replied Β· 22 August 2026

We're really pleased to hear about your experience and appreciate you taking the time to leave such detailed feedback. It's wonderful to know that from your initial enquiry through to the valuation appointment, you received the prompt communication and high level of service that we strive to provide. We're especially delighted that Amanda Beard made such a positive impression. Her thorough preparation, local knowledge and professional approach are qualities that help give our clients confidence when making important decisions about their property. It's particularly rewarding to hear that Amanda's research, market insight and understanding of your home and surrounding area stood out and helped demonstrate the value of an experienced local agent. Ensuring our clients feel informed, supported and reassured throughout the process is at the heart of what we do. Thank you once again for your kind recommendation of both Farrell Heyworth and Amanda Beard. We wish you every success with your next steps and look forward to the opportunity of assisting you further. Best regards Jeremy Collins Director Farrell Heyworth

1/5

Google

I was buying a property advertised as a 4 bedroomed house through these estate agents. During the solicitors' enquiries being undertaken it came to my attention that the 4th bedroom (a loft conversion) was in fact not a legal bedroom as there were no building regulations on it. I brought this to the estate agents' attention. I pulled out of the sale as the sellers were unwilling to renegotiate/lower the price, even though the house was legally only a 3 bedroom property, not 4 as initially and falsely advertised. The estate agents have now readvertised the house, still as a 4 bedroom property, which is misleading, may violate consumer protection laws and may cause financial loss to the buyer. Therefore, I would urge any buyer purchasing through these estate agents to do their due diligence before financially committing, in order to avoid any financial loss.

Ramona Β· 8 August 2026 Β· Farrell Heyworth Poulton le Fylde

Agent replied Β· 22 August 2026

Thank you for taking the time to share your experience. We're sorry to hear that you were disappointed with the outcome of the transaction. Property purchases can sometimes involve matters that are open to interpretation by the various professionals involved in the process, and we appreciate how frustrating it can be when this affects a purchase decision. As estate agents, we market properties in good faith based on the information available to us and our clients, while legal and regulatory matters are investigated in detail as part of the conveyancing process. As we're unable to comment on individual property transactions in a public forum, we respect your decision and recognise that different buyers may take different views when additional information comes to light during their enquiries. We wish you every success with your ongoing property search and thank you again for your feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie Garnett and the rest of the staff at Farrell Heyworth Cleveleys made the process of selling our mother's house fast and pain-free doing everything possible to meet the closing date. Katie showed empathy and understanding, given the emotional situation of having to move mum into a care home.

Paola Β· 8 August 2026 Β· Farrell Heyworth Thornton Cleveleys

Agent replied Β· 22 August 2026

Thank you for taking the time to share your experience. We’re delighted to hear that the sale of your mother’s house was handled smoothly and that the team at Farrell Heyworth Cleveleys helped make what was understandably a difficult time as straightforward as possible. It’s particularly pleasing to know that Katie Garnett provided the empathy, understanding and support that was needed throughout the process, while working hard alongside her colleagues to help meet your desired completion date. We know that moving a loved one into care can be an emotional journey, and delivering a professional service with compassion is something we value greatly. Thank you again for your kind words and for placing your trust in us. We wish you and your family all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth

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Questions about Farrell Heyworth

How many reviews does Farrell Heyworth have?

Farrell Heyworth has 4,707 reviews across its 18 offices, rated 4.5 out of 5 overall: 4,707 on Google.

Which Farrell Heyworth office has the most reviews?

Blackpool has the most, with 546 reviews rated 4.6 out of 5, followed by Bolton with 490.

Where are the Farrell Heyworth offices?

The 18 Farrell Heyworth offices, by town:

  • Bamber Bridge: 201 Station Road, Bamber Bridge, Lancashire, PR5 6LB
  • Barrow in Furness: 210 Dalton Road, Barrow in Furness, Cumbria, LA14 1PN
  • Birkdale: 14 Post Office Avenue, Birkdale, Merseyside, PR9 0US
  • Blackpool: Highfield Road, Blackpool, Lancashire, FY4 2JA
  • Bolton: 35 Churchgate, Bolton, Lancashire, BL1 1HU
  • Carnforth: 26 Market Street, Carnforth, Cumbria, LA5 9JX
  • Chorley: 1 High Street, Chorley, Lancashire, PR7 1DN
  • Fulwood: 309 Garstang Road, Fulwood, Lancashire, PR2 4XJ
  • Garstang: 7 High Street, Garstang, Lancashire, PR3 1FA
  • Lancaster: 53a Market Street, Lancaster, Lancashire, LA1 1JG
  • Leyland: 23 Hough Lane, Leyland, Lancashire, PR25 2SB
  • Morecambe: 3-7 Victoria Street, Morecambe, Lancashire, LA4 4AE
  • Ormskirk: 2 Church Street, Ormskirk, Merseyside, L39 3AN
  • Penwortham: 50 Liverpool Road, Penwortham, Lancashire, PR1 0DQ
  • Poulton le Fylde: 8 Chapel Street, Poulton le Fylde, Lancashire, FY6 7BQ
  • Preston: 48 Lune Street, Preston, Lancashire, PR1 2NN
  • St Annes: 48 Wood Street, St Annes, Lancashire, FY8 1QG
  • Thornton Cleveleys: Landmark House, Cleveleys Avenue, Thornton Cleveleys, Lancashire, FY5 2UH
Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Chorley won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

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