Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleA dedicated team who are ensuring the smooth sale of our property and securing our new home. With no experience of moving after 25 years, we have been delighted with the service and communication so far.
Helen · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the St Annes team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleRecently purchased a property through the St annes Branch, helped me through every process with complete commitment and some very useful advice. This then giving me the confidence after the refurbishment to use Farrell's for the Sale - no brainer. Highly recommend their services.
Mark · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear we were able to provide you with a great service during your property search and that as a result you were then persuaded to use us to sell the property following the refurbishment. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best,I hope we can assist you with further property investments in the future.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleCan not praise the St Anne’s team enough. 5 star service from start to finish. Would definitely recommend to friends and family.
Darren · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how our fantastic St annes team have gone out of their way to provide you with a 5 star service. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have recently registered with several agents to buy a property. Farrell Hayworth are the only agent who have called me regularly to inform me of new properties coming on the market. The manager Simon is extremely professional and is an expert in this field. I would highly recommend this company.
Michelle · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Simon and our St Annes team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleReally pleased with the team at the St.Annes branch, very helpful and great communication throughout my purchase. A friendly , welcoming approach from all the staff who together made the whole experience trouble free and a pleasure. Many thanks
Pete · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the St Annes team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI applied to view a few different houses on Right Move with many estate agents. However Farrell Heyworth were first to call me and set up a few viewings ASAP, I was never meant to view the house I bought. Euan asked me all my preferences etc and recommended I had a look at this one. Well, within 1 hour of leaving the property he called and asked me how it went and I put an offer in 24 hours later and it was accepted straight away. The follow up service was amazing, I was called at least once a week asking for updates and helping me push the solicitors etc . Once completed, they were able to hold the keys for me whilst I was away working. I cannot fault them with my experience and I will be using them for my rental property too.
Rebecca · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the St Annes team were so helpful and proactive throughout the purchase of your new home. I'll pass your kind words on to the team who will be delighted. We very much look forward to continuing to work with you and help you to maximise the value of your rental property.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have recently sold my house through this agent and I could not have been more pleased with the service provided. All the staff are friendly and very helpful. They were proactive from the start and kept me constantly informed on viewings and feedback. The after sale service was excellent and I used the in house mortgage adviser to complete my onward purchase. Thank you to you all.
Beverley · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our St Annes team were able to provide you with a great service when selling your home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have dealt with this agent numerous times when letting my properties, they are the most proactive lettings agent I have used and have never let me down. Adam is in constant contact with me keeping me updated and the whole team have always been friendly and approachable. They are aware of the type of tenant I want and always let my properties in a timely manner.
Keep it up guys!!!
Anthony · 29 July 2019 · Farrell Heyworth St Annes
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Adam and our St Annes team are able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it their top priority to ensure customers are always well informed.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleRating only, no written review.
Sophie · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Sophie,
Thank you for taking the time to leave us such a positive rating.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleVery professional
Jan · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Ms Atkinson,
Thank you for your kind review, I am delighted to hear the team were so professional when assisting you.
If you need any further help please don't hesitate to get in touch.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleGreat service, will be back
Mike · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Mr Colley,
Thank you for your kind review. I'm very pleased to hear the service we provided you with was so good and the team will be delighted to assist you in the future whenever you need us.
All the best,
Chris Heyworth - Director
★★★★★ 5/5
Googlesold my property after 2nd viewing. good service jeny always updated me
Michael · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Hi Michael,
Thank you for taking the time to leave us a review. Congratulations on the quick sale of your home, that's great news. I'm very pleased to hear you felt we provided good communication throughout your sale and wish you all the best for the future.
kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleBought our house from FH and is going through. Really good at keeping us up to date very helpful.
K · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear K,
Thank you so much for taking the time to leave us a review. We are delighted you've found the right property and that we've provided you with good communication. Our staff go out of the way to provide a helpful service and they'll be delighted to hear you have rated us as 5 star.
Wishing you all the best in your new home.
Chris Heyworth - Director
★★★★★ 5/5
GoogleSold in aungust last year and completed just before Christmas. Good service.
Edmond · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Mr Barton,
Thank you for taking the time to leave review. We are delighted to have helped you to achieve the very best result when selling your property.
If you need any further assistance please don't hesitate to get in touch.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleFrom the viewing to the hundreds of questions that followed, Daniel was very patient and helpful in everyway. With being first time buyers, the process was daunting but everybody I have spoken with has been brilliant!
Emily · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Ms Costley,
I am delighted to hear that the staff at Penwortham have been so helpful when you were buying your first home. We love being part of our customers first steps on the property ladder and if we can be of any future assistance please don’t hesitate to get in touch.
Thank you so much for your review, I will pass your kind comments on to the team who will be delighted.
Wishing you all the best in your new home.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleVery friendly and helpful with sale
Rosemary · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Hi Rosemary,
Thank you for taking the time to leave us a 5 star rating. I am very pleased to hear the team were so helpful during the sale of your home. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleReally helpful throughout all steps of letting a new property. 10/10 would recommend.
Karl · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Mr Bennett,
Thanks for letting us know everything went so well when letting your property. I'm delighted to hear the Penwortham team were helpful throughout and especially that you would recommend our services.
If we can be of any further assistance please don't hesitate to get in touch.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleVery friendly service, helped with several issues I had along the way. Easy to contact and always helpful
Paul · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Mr Horsburgh,
Thank you for taking the time to leave us a review. We are delighted that the Penwortham branch team provided you with such great service during your property transaction.
If you have any further questions the team would be very glad to hear from you.
All the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleI have just re mortgaged my property through Farrell Heyworth in penwortham with their mortgage advisor Lauren. I am really pleased with the service they provided and it took just under two months to complete, Lauren and her assistant kept me updated all the way through. Would definitely recommend. Kind regards, Susan.
Susan · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Susan, Thank you for taking the time to review our mortgage service. I am sure Lauren and the team will be delighted to hear you felt they provided you with such a professional service in such a short time. We wish you all the best for the future.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleDaniel, Gareth and the team were friendly and helpful without being too pushy. Daniel was particularly great to work with. Would highly recommend the branch.
Katherine · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Hi Katherine,
I’m delighted to hear that Gareth and his team were so helpful during your property transaction.
Your recommendation really means a lot to us and we hope we can be of further assistance to you in the future.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleEveryone I dealt with at Farrell Heyworth was extremely professional, from June who I spoke to initially about the sale, through Gareth who explained services provided then took top quality pictures of the property, to Daniel who handled day to day communications. They kept me informed at every stage and did what they said they would when they said they would do it. Highly recommended!
David · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear David,
I'm so pleased to hear our Penwortham branch team have provided you with such a comprehensively professional service throughout the sale of your property. We always strive to go above and beyond our customers expectations and make good on our promises. Thank you for taking the time to leave a review and also for your kind recommendation which is so important to us.
We wish you all the best for the future.
Kind regards,
Chris heyworth - Director
★★★★★ 5/5
GoogleNo complaints. Handled everything for me when I bought my property
Steve · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during the purchase of your property. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleHandled sale quickly. Very pleased.
Kind regards
Stephen · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during the sale of your home and that everything was handled so quickly. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 4/5
GoogleStaff very helpful. I requested further photos to be taken if property due to lighting and changes we had made to the property. Overall very happy with service.
Sharron · 29 July 2019 · Farrell Heyworth Penwortham
Agent replied
Dear Ms Swindlehurst,
Thank you for taking the time to leave feedback. I'm extremely pleased to hear our Penwortham branch team have been so helpful during the sale of your property. If we haven't got something absolutely right for you at first we relish the opportunity to put it right and help you to achieve the right result. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
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