Trusted Agent profile · Buckinghamshire
Verified
★★★★★
299 reviews across 2 offices and 3 platforms
Ella Residential Sales & Lettings has two offices, in Winslow and Buckingham (Buckinghamshire). Together they have 299 reviews on three platforms, rated 4.7 out of 5 overall.
210
Reviews on Google
All 2 offices
7
Reviews on Facebook
Business-wide
82
Reviews on The Trusted Agent
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were very pleased with the service that we got from Ella. Our initial meeting with Mark was most insightful, and we enjoyed hearing his philosophy on ...Read all 17 from sellers
We can’t recommend Ella homes enough. We moved from Hertfordshire and had a lot of trouble with our buyers pulling out last minute. Mark from Ella explained ...Read all 30 from buyers
We sold and purchased our new homeusing Ella Homes. From start to finish the whole team we very professional, whist being very kind ,friendly and supportive ...Read the review from landlords
Ella Residential Sales & Lettings's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ella Residential Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery efficient and friendly. Made all the arrangements with viewers and showed them around. Once sold they kept in contact on a regular basis, dealt with both solicitors to chase up on dates and it all completed on time. They were professional throughout the process and I felt we got real value for money. Thank you!
Thank you very much Kas for this review. We are glad it got there in the end. All the very best from Mark and the team
5/5
GoogleRating only, no written review.
Thank you very much Karen
5/5
GoogleThanks to Mark and the team for all their help and support during difficult times.PositiveProfessionalism
Thank you Beverley - Have a lovely christmas
5/5
GoogleExcellent service as always. Really very very pleased with the whole process. Many thanks. Sandra TwyfordPositiveResponsiveness, Quality, Professionalism, Value
Hi Sandra - Thank you very much for this review.
5/5
GoogleThis says it all. We couldn’t be more happy with the support and help we received from all the team at A lexander & Co. for our house move.PositiveResponsiveness, Quality, Professionalism, Value
Hi Paul and Avril. It has been a pleasure working with you both. Thank you so much for these positive comments. All the best in your new home from Mark and the team
5/5
GoogleFrom the first meeting with Bob, through the entire sales process the whole team were helpful and a pleasure to deal with. Thank you.PositiveResponsiveness, Professionalism
Good morning Simon. Thank you very much for this lovely review. All the best from Bob, Mark and Rachael
4/5
GoogleBob & Rachael handled the sale of our property. They always sent a text reminder before a viewing and provided feedback afterwards. Thank you both for all your help.PositiveResponsiveness
Hi Lesley - thank you very much for your kind words. I will pass this onto Bob and Rachael. Best regards from Mark and the team.
4/5
GoogleI recently sold my cottage, the team at Ella & Co were fantastic, very responsive and kept me up to date. It was a very easy transaction.PositiveProfessionalism
Good morning Rhoda - Many thanks for this review. I hope your move went very well and you have settled in well. Best regards from Mark, Bob and Rachael
5/5
GoogleI highly recommend Ella. I've used them twice in the last 11 years and my recent sale was a very complicated chain. I've no doubt that without the tenacity of Ella the chain would not have completed! Would use again without hesitation.PositiveProfessionalism
Hi Louise - Lovely to hear from you. Thank you for using us again and all the best for the future from myself and the whole team. Kind regards, Mark
5/5
GoogleNicola is my first point of contact for matters concerning my property which I rent out. I always receive quick and effective service and my dealings are always excellent. I would always recommend Nicola and the other Winslow staff for letting services.PositiveResponsiveness, Quality, Professionalism, Value
Ian, thank you very much for this review. I will pass your comments on to Nicola. Many thanks indeed
5/5
GoogleWe purchased our new home through Ella homes, and particularly found Bob and Rachel constantly helpful, friendly and informative. I cant fault them, and therefore highly recommend this wonderful company.PositiveResponsiveness, Professionalism
Hi Carrie, Many thanks for this lovely review. We wish you all the best in your new home.
5/5
GoogleI have been dealing with Ella homes for the past 5 years now and in particular Elaine who has always been both friendly and professional in her approach to anything we have had to deal with. I know that any issues or indeed any information that I require I have the fullest confidence that I will have the right help from Elaine. ThanksPositiveResponsiveness, Quality, Professionalism
Thank you Pete. That's brilliant to hear
5/5
GoogleCannot fault Ella Homes Winslow. Their service and attention has been fantastic all the way through our sale. Can't rate them highly enough. Every member of the team has been professional, reliable and friendly.PositiveResponsiveness, Quality, Professionalism
Thank you very much Rachel. Best regards Mark
5/5
GoogleWe recently purchased our home through Ella. They were very communicative and good at providing constructive updates. Gary and Mark were responsive to queries and issues.PositiveResponsiveness, Professionalism
Good morning Rachael - Many thanks for this review. I hope you have settled in well. Best regards from Mark and the team
5/5
GoogleMark and the team have been brilliant throughout what has been a long, drawn out, and at times difficult purchase, through no fault of theirs! Thank you Mark and all at Ella Homes in Winslow, we look forward to meeting you to thank you personally when we move in!PositiveProfessionalism
Steve, that is very kind of you. Thank you for your patience over the past few months. All the very best from Mark and the team
5/5
GoogleI have worked alongside Ella Homes for many years. I have always found them very professional, knowledgeable and supportive. They have also supported the charity Alec’s Angels which is very close to my heart, through donations and events we as a charity have put on.PositiveResponsiveness, Quality, Professionalism, Value
Good morning Brian - I hope you and the family are well. Thank you for this lovely review. Best regards from Mark and the team
5/5
GoogleMark and his team were thoroughly professional throughout the selling process, providing what proved to be an excellent marketing plan for the property, and finding the perfect buyer for the unique property. I could not have been happier with their performance.PositiveResponsiveness, Quality, Professionalism, Value
James, many thanks indeed. It was a pleasure to act for you and the family. All the very best.
5/5
GoogleI sold my property through Ella on the first viewing. Their team are very courteous and professional right from the start...From the photographer and to Mark, Rachael Jill and Bob. Your a great team and thank you for your service.PositiveResponsiveness, Professionalism, Value
Hi Sandra - Thank you so much for leaving this review. I am glad we were able to get you sold so quickly. All the very best from Mark, Rachael, Bob and Jill
5/5
GoogleNicola Festa emailed to advise of storm damage to property and followed up with a courtesy call. She was proactive in communicating the problem and in offering a solution. I have always found her to be extremely professional and thorough and have always been completely satisfied with the service she provides.PositiveResponsiveness, Quality, Professionalism, Value
Julie, thank you so much for these lovely words about Nicola.
5/5
GoogleIt's a pleasure to recommend Ella - as a new resident to the area, we were grateful for their speed, professionalism and personal service in finding our dream rental home in the time frame we needed it. We highly recommend the team at Ella for their efficiency and service.PositiveResponsiveness, Quality, Professionalism
On behalf of the whole lettings team many thanks Rose. I hope you have settled in well.
5/5
GoogleI would very much like to thank Bob, Mark, Rachael and Gary for their friendly and professional service in selling my mum’s house during these stressful times. I would thoroughly recommend Ella Homes to any one looking to buy or sell within the local area. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Debbie for choosing Ella and for such a lovely review. All the best from us all at Ella.
5/5
GoogleElaine has helped me for many years with the rental of my properties. She has always been completely professional but with a very personal touch. Nothing is ever too much trouble and I always know that if something needs sorting I can rely on Elaine to do it.PositiveResponsiveness, Quality, Professionalism
Simon and Dawn, thank you very much. I have passed this on to Elaine and she was delighted. Thank you.
5/5
GoogleWe worked with Mark at Ella & Co over the past 6 months to secure our next property. Mark was very efficient, helpful and professional on all over dealings with him. Excellent Service provided by the team.PositiveResponsiveness, Quality, Professionalism, Value
Hi Caroline , lovely to hear from you. All the very best with your new home. It was lovely dealing with you. Best regards Mark
5/5
GoogleMark Ayres has yet again been fantastic throughout our selling process. His attention to detail and speedy feedback at all stages was very much appreciated, especially during the unsettled times of the first lockdown. Once viewings were allowed we quickly secured a sale, progressing to completion as quickly as the situation would allow. VERY pleased with Mark and the team, would not hesitate to recommend them as an estate agent.PositiveResponsiveness, Professionalism
Morning Barry - Thanks very much for this review. I am very jealous of your move to France . Have a great christmas. All the best from Mark and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Winslow has the most, with 231 reviews rated 4.7 out of 5, followed by Buckingham with 75.
The two Ella Residential Sales & Lettings offices, by town:
17 reviews from sellers, rated 4.7 out of 5 on average. For example, Jonathan wrote: "We were very pleased with the service that we got from Ella. Our initial meeting with Mark was most insightful, and we enjoyed hearing his philosophy on ..."
30 reviews from buyers, rated 4.8 out of 5 on average. For example, Jay wrote: "We can’t recommend Ella homes enough. We moved from Hertfordshire and had a lot of trouble with our buyers pulling out last minute. Mark from Ella explained ..."
Yes. In The Trusted Agent 2026 awards: Ella Residential Sales & Lettings, Winslow won Gold.
