Ella Residential Sales & Lettings Buckingham reviews

★★★★★ 5/5

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A fantastic exsp

We sold and purchased our new homeusing Ella Homes. From start to finish the whole team we very professional, whist being very kind ,friendly and supportive throughout every stage of the process. Not wishing to single out any members of the team, we would like to thank, Rachael, Bob, Holly and Mark for making us feel very at ease. Ella is a fantastic famaily and we would strongly recommend them to anybody who is considering a move in the future! 100% perfect, Thankyou.

Jason · 9 January 2020

★★★★★ 5/5

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Great Service received all round

From my first meeting with Mark I felt certain that Ella Homes were the right agency to sell my mothers property. During the process my mother sadly passed away. Mark and the whole team were extremely sympathetic to the situation and were very understanding. It made the whole process a much simpler and ultimately easy process to go through. Knowing that the whole team knew immediately who I was when calling was a fantastic approach to customer service and something I believe Ella Homes pride themselves on as they should. All in all the service received was highly professional and efficient. Thank you

Gemma · 5 August 2019

★★★★★ 5/5

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Great experience

Having not moved for many years I was recommended Ella by friends and colleagues. The team are extremely helpful and professional. Ella guided me through the process and were always available if and when I needed them. Very quickly I built up a great relationship with Bob and Mark would regularly keen in contact to seeing how things were going. Ella are a safe pair of hands to take you through selling your property and I would highly recommend them.

Julie · 26 February 2019

★★★★★ 5/5

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Our first house purchase

Ella Homes were fantastic with us throughout the entire process. They were very patient and guided us through the process which was invaluable as first time buyers. Mark worked proactively to liaise with all parties during the process. This helped to maintain good communication and speed up the buying process. Ella Homes are trustworthy and very reliable. Thanks for all your support.

Ashley · 25 October 2019

★★★★★ 5/5

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Great Estate Agent to Buy From

We purchased a house via Ella in July this year. Selling and buying can be challenging and stressful. Ours was no different. We have never dealt with Ella before due to us moving location. They were excellent and we would not hesitate to use them going forward as a selling agent.

Mark · 9 September 2019

★★★★★ 5/5

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We can’t recommend Ella homes enough. We moved from Hertfordshire and had a lot of trouble with our buyers pulling out last minute. Mark from Ella explained this to our seller as we didn’t want to miss out on our dream home. Luckily we sold again straight away and moved 8 weeks later. Mark was always contacting us and our seller to make sure it all went through as smoothly as possible & we are very grateful for all of his hard work.

Jay · 21 February 2017

★★★★★ 5/5

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Great professional service, would highly recommend.

Dealing with the team at Ella homes made our house move so much less stressful, we can't thank Mark and his team enough. Nothing seemed to much trouble and always there when we needed advice and a guiding hand. You won't find better. The Picketts family.

Anthony · 7 December 2018

★★★★★ 5/5

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House Sale

I have used Ella Homes in the past to both purchase and sell houses and because of the previous positive experiences I returned to them when my mother had to sell her cottage and move into sheltered accommodation. Yet again, I was not disappointed with the service I received which was delivered in a most professional manner. by everyone I had contact with. The cottage was marketed at a realistic price and a sale was achieved within a week and completion took place just over two months later. Thank you Ella for all your hard work and support in achieving a satisfactory sale.

Tessa · 26 September 2019

★★★★★ 5/5

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Ella kept our chain on track

We have just sold our home through Ella and although it was a long drawn-out and stressful business we genuinely believe it would have been infinitely worse without them. All the staff were helpful and friendly and were excellent at returning phone calls, arranging viewings and giving prompt feedback. They were exceptionally proactive at keeping a long and difficult chain on track and when it looked like coming off the rails we felt their sympathy was genuine and their advice absolutely correct. We would have no hesitation in recommending Ella to our friends and we thank them for the many hours they spent on our sale - and on the phone!

Carolyn · 1 August 2019

★★★★★ 5/5

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Handled with care and attention!

We have recently purchased a property through Ella Homes and could not be happier! Our viewings of the property were informative but not pressured and the communication between ourselves and the vendor to agree the sale was handled with care and attention. Ella homes kept us informed at all stages of the process and were able to liaise with the vendor in a speedy and efficient manner to ensure we could complete our move over the Easter weekend, satisfying all parties in the chain. Highly recommend Ella Homes

Scott · 16 May 2019

★★★★★ 5/5

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Not your stereotypical Estate Agents!

Let's face it, we all have a pretty dim view of estate agents & whilst looking for a property to buy earlier this year I certainly came across my fair share of agents that lived up to their image. However, thank goodness the staff at Ella did not conform to the general view, in fact quite the opposite. I can happily say that all my dealings with Ella staff was a pleasure.. Communication on all occasions was clear, prompt, accurate & helpful. The team made buying a property through Ella very straightforward & dealt with all queries promptly. I would recommend this estate agent to anyone, either buying or selling

Kathryn · 7 December 2018

★★★★★ 5/5

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A proper agent with a proper service.

I just wanted to send you a note of thanks for your help and professional approach to the sale of my cottage. Having used a previous estate agent to try and sell my property, it was refreshing to have immediate feedback on all viewings and also to have advice and contact at each stage of the sale process. Although I ended up finding a private buyer, I would definitely recommend using Ella Homes to others looking for a professional service. Tina even went the extra mile, by returning to the house whilst I was away one weekend following a viewing to ensure the cat was safely back indoors after he had run out of house, that’s what I call a personal service!

Jane · 7 December 2018

★★★★★ 4/5

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Mr and Mrs S - purchaser

Of the three agents involved in our move, Mark Ayres and his team were the most helpful and made every effort to expedite our move. We would recommend Ella.

RB · 6 March 2018

★★★★★ 5/5

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We were very satisfied with the service provided by Ella. They all worked very hard on our behalf over a period of 9 months and achieved a good result. Mark Ayres, handled most aspects of the sale personally, and is a good man to have on your side, being diligent and tenacious in pursuit of his clients interests.

Geoff · 23 January 2018

★★★★★ 5/5

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Excellent friendly and professional service

We were highly impressed with all of the team at Ella who kept us updated at every step of our move. We wouldn't hesitate to recommend them as they provided us with outstanding service and were always on hand to answer any queries we had. Thanks to them a stressful situation was handled well and made easier for us. Many thanks to everyone who made our tricky move successful.

Victoria · 17 August 2018

★★★★★ 5/5

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Fantastic Team

We have recently sold and purchased with Ella Homes. From the very start the team were so friendly and knowledgeable about the market. As the process gathered pace, Ella were on hand to answer any questions we had and worked tirelessly to move it along as quickly as possible. We would not hesitate to recommend Ella Homes to anyone. They really are the best agents in the area.

Jade · 10 January 2019

★★★★★ 5/5

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Mr and Mrs F

We have moved house 6 times, and Ella, as our sole agent on this occasion, were the best we have had. The team accompanied all viewings as we requested, kept us informed, and were supportive, through to completion., We feel we benefitted from them being an independent agency, because as with the bigger players, they had access to all the same technology but with a more personal approach.

Elizabeth · 24 July 2018

★★★★★ 5/5

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House sale and purchase

We brought and sold through Ella and cannot recommend them highly enough. It was a long and complicated chain and without their professionalism and guidance throughout the whole process it may not have worked out as well as it did. They were definitely the safe pair of hands it needed and we felt reassured and relieved to have such a competent and experienced team behind us.

Zoe · 21 May 2019

★★★★★ 5/5

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THE TEAM THAT MAKES DREAMS COME TRUE

PURCHASED A LOVELY PROPERTY IN HUBBARD CLOSE THROUGH ELLA HOMES SUCCESSFULLY COMPLETING FROM VIEWING TO OCCUPYING WITHIN TWO MONTHS. TINA, RACHAEL AND BOB COULD NOT HAVE BEEN MORE HELPFUL ON WHAT TURNED OUT TO BE A SIX PROPERTY CHAIN. REALLY LOOKING FORWARD TO OUR NEW LIFE IN BEAUTIFUL BUCKINGHAM. THANK YOU ELLA HOMES FOR MAKING OUR DREAM COME TRUE VERNON AND DIANNE HARRIS

Vernon · 7 March 2019

★★★★★ 5/5

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Selling of our property

The staff of Ella Residential sales were, without exception, enthusiastic and pleasant and we felt confident selling through their site. At no time, in a lengthy process, did they show any irritation or lack of interest, and kept us informed re every viewing etc.. Despite their involvement with many properties,, each one knew our details and progress well.

Audrey · 21 October 2019

★★★★★ 5/5

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Excellent Service

I recently purchased a property, The Ella Residential Sales agent provided excellent service. We were kept well informed throughout the whole process and the agent was always on hand to take a call or answer an email. The service provided was much better than my own estate agent. I would highly recommend Ella Residential Sales.

Paul · 21 December 2018

★★★★★ 5/5

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We were most impressed with Ella homes and particularly Mark Ayres, who was excellent at keeping us up to date with the progress of the sale. We would recommend Ella Homes and would certainly use them if we ever moved

Jenni · 29 January 2018

★★★★★ 5/5

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Professional,but also friendly excellent service

In a very stressful situation selling my late mother’s home, the team at ELLA homes from start to finish we’re professional, sensitive and positive. I would have total confidence recommending ELLA homes to all my family, friends.. Thank you all for the great service you gave us. Kind regards Nick and Melanie Bristow

Nick · 30 October 2019

★★★★★ 5/5

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Excellence over a long period

Ella have provided excellent customer service over a long and, through no fault of their own, quite fraught selling process. Their persistence was highly commendable and they displayed a clear determination to get to the finishing line. Attention to detail was very good and their personal touch was much appreciated. A super team!

Alan · 8 February 2019