Trusted Agent profile
★★★★★
399 reviews across 4 offices and 3 platforms
Eadon Lockwood and Riddle has four offices, in Rotherham, Bakewell, Hope Valley and Europa Link. Together they have 399 reviews on three platforms, rated 4.7 out of 5 overall.
280
Reviews on Google
All 4 offices
32
Reviews on Facebook
All 4 offices
87
Reviews on Trustpilot
Business-wide
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Eadon Lockwood and Riddle's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTruly at ELR was outstanding professional and supportive, I can't praise her enough. Always went the extra mile and kept us up to date with our purchase, she's been very helpfull! I highly recommend ELR and will definitely use them in the future.
5/5
FacebookWe cannot rate ELR highly enough. After having a terrible experience with another well known estate agent, we decided to transfer across to ELR. This was on the basis of them being really helpful with our enquiries about other properties on the market. Within five days of them coming to value our house, our house was sold. We really appreciate how helpful, friendly and professional they have been.
Thank you for your kind comments, it was our pleasure.
5/5
GoogleRating only, no written review.
1/5
GoogleNever got back to me after leaving a message. Poor in my opinion.
5/5
GoogleStaff at the Bakewell Branch helped with both the sale of my previous house and the purchase of a new Apartment. From the outset they were professional, ensured that I was regularly updated and acted as wonderful Counsellors through the stressful times (yes, it is totally true that it can be a very stressful experience!) Since my move, the staff have even advised my son - looking to buy his firstpropertythroughanother Estate Agent elsewhere - and their guidance has now got him onto the property ladder. My sincere thanks go to all the team - and I cannot recommend them highly enough.
5/5
GoogleFrom selling our house with ELR we found that they were the only agents who were honest rather than telling us what they thought we wanted to hear. Following this their advise on getting the house ready for photos and viewings was really helpful and we sold very quickly. We were then buying a house which fell through a week before we were due to complete on our sale and they worked really hard to help us find a place and get everything completed in the short time we had. Thank you to the staff at Bakewell branch and Tim.
5/5
FacebookAlways available to ask any questions regarding sales or purchase. Would highly recommend using ELR as would always ring back with answers promptly
Thank you for your lovely comments, so pleased we were able to give good customer service.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you very much for your 5 star review Malcolm, so happy to hear you are pleased with ELRs services.
5/5
GoogleExcellent service provided throughout. All the staff were very helpful and always on hand to help and give advice when needed. Would definitely recommend and will use again in the future.
Hi Matthew, thank you for your kind words. I hope you've settled in now. A great first home for you that & close to everything. Well done. You know where we are if you need our services again!
5/5
GoogleHi Stacey / Tracy Just a quick note to say thank you very much for the work put in by the both of you in securing a buyer for the bungalow, you have both been very professional, understanding and FUN to work with - great job thank you x
Hi Glenn, Thank you for the kind remarks & that's the first time I've heard the girls referred to as 'FUN' to work with!! I guess it reflects on the friendly atmosphere within the office. Your buyers moved in and very happy. Thanks again & all the best.
5/5
GoogleSam was very professional keeping us informed on the sale of our property, and all the staff were very friendly. Many thanks to all the team for making this a smooth and successful sale.
Morning Chris, thank you very much for your kind words. We got it over the line finally! It was a pleasure working for you & we hope you settle into your new bungalow & have many a happy years as you did in the last property.
5/5
GoogleFantastic service, ELR wasn’t our estate agents but they were very helpful. If we sell again ELR will definitely be the estate agents we use. Thank you to everyone.
Hi Julie, thank you for your kind comments. If us calling your selling agents helps to get it through, we'll happily do it. Pleased you appreciated our services. All the very best in your new home.
5/5
GoogleCan't thank Stacey and the team at ELR enough! Always so helpful and professional. Stacey went above and beyond to help us in any way she could. We will definitely be using them in the future if we decide to sell our home 👍 …
5/5
GoogleELR Wickersley = THE BEST!! My house sale could not have gone better. Richard valued the property absolutely spot on to what I thought it should be sold for and I appreciated his honest and very knowledgeable advice. The house sold for exactly the asking price of what he valued it at and we completed super quickly as, luckily, there was no chain. The staff at ELR obviously deal with a lot of people on a daily basis but every single member of staff...... Richard, Tracy, Stacey and Jane all remembered my own personal circumstances, my property, who was due to view, who had been to view, how many offers were on the table etc. They all had the right attitude for getting things done and were very lovely and professional at the same time. I found them all very endearing. Thanks ELR for everything. Hope you all liked your card and gifts it was the very least I could do. I do, and will continue to, recommend you to anyone who will listen to me. Would give more stars if I could! THANK YOU!!!
Hi Lisa, Thank you very much for the kind review & the wine; it went down very well! All the gifts were much appreciated. It was all in a days work! We like to think we know all our vendors very well & treat you as friends rather than just 'another vendor'. I think that's an advantage of a small office. It was a pleasure from start to finish & we hope to see you again in the future. You know where we are!
5/5
GoogleIm writing this review on behalf of my family, We would like to thank ELR Solicitors of Wickersley for their help in the sale of the family property. The service provided by the ELR team in particular Richard, Tracy, Jane & Stacey was 1st class including a pro-active sales approach but more importantly providing a solid communication platform with a two way flow of information which is the key to building confidence in their sales process and bringing the sale to a successful conclusion. We would recommend their services and will use again in the future"
James, thank you very much for your kind words. We are the Estate Agents, not the Solicitors but I think you know that, just a typing mistake! The girls go above and beyond their duty to ensure all chains are kept together well, often dealing with other agents chains & I'm pleased to hear you appreciated their work effort, it means a lot. Look forward to doing business with you again in the future. All the best.
5/5
GoogleThe experience we had during the selling of our house was a very positive one with ELR @ Wickersley. All the staff were very helpful and more than happy to answer any questions we asked. We feel they went above and beyond to assist us during the process of selling the property. Thank you for making the process less stressful, Steve and Sue .
Thank you both for the kind words. It was a pleasure. We'll miss your regular calls into the office on Tuesday & Thursday afternoons now we've sold your property!! However feel free to pop in when passing. We hope your settling in at the new property. All the best.
5/5
GoogleHaving used ELR to sell our property and purchase our new house. We found the service from the entire team to be amazing right from the first visit by Richard and the on-going customer care from Stacey and Tracy. As we progresssed through the sale and purchase, the communication was brilliant and they were really helpful. ELR are a proffesional, friendly and reliable, I would 100% recommend to anyone selling or purchasing. Thanks again to the whole team for helping us find our perfect home.
Thank you for the review & your kind words Andy. It seemed to sail through didn't it! You had a lovely property to sell & we priced it right which always makes the difference. Glad you enjoyed the experience & I'm sure you'll enjoy living in the new house as much as the last clients. All the best.
5/5
GoogleRecently purchased my new home through ELR, very pleased with the friendly professional approach from everyone involved. A really great team who kept me up to date at every step without being pushy but were always able to respond whenever I had a question. Great job team!
Hi Tony, many thanks for your kind words & we hope you're settling in well at your new home. As always, it was a pleasure. You know where we are should you need our services to sell in the future. From all at ELR, all the very best.
5/5
GoogleOutstanding and professional, but still a very friendly personal service received from Richard, Tracy and Stacey. We were kept well informed from start to finish regarding the sale of our property. We found their approach very proactive and reliable. . We can highly recommend the ELR team in Wickersley to go above and beyond. We will definitely use them again if we sell our property.. Thank you to the whole team, you've all been great...
Gill, it was a pleasure & so pleased we finally managed to get it over the line for you! So glad to hear you appreciated our friendly service & feel free to pop in when you're passing. Look forward to selling your home when you're ready.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
Facebook5 Star! Very supportive staff, very smooth transaction! Recommend to all. 😊
Many thanks for your recommendation, very pleased we were able to help.
5/5
FacebookThank you to all the staff at ELR - you made our house move smooth and hassle free - thanks so much!
Many thanks for your lovely review. So glad we were able to help and hope you are settling in well into your new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rotherham has the most, with 230 reviews rated 4.6 out of 5, followed by Bakewell with 151.
The four Eadon Lockwood and Riddle offices, by town:
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