Trusted Agent profile
★★★★★
399 reviews across 4 offices and 3 platforms
Eadon Lockwood and Riddle has four offices, in Rotherham, Bakewell, Hope Valley and Europa Link. Together they have 399 reviews on three platforms, rated 4.7 out of 5 overall.
280
Reviews on Google
All 4 offices
32
Reviews on Facebook
All 4 offices
87
Reviews on Trustpilot
Business-wide
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Eadon Lockwood and Riddle's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookThank you all for helping us with the sale of our properties - professional, knowledgeable, friendly and a joy to work with.
Thank you for your lovely comments, so pleased we were able to help. We look forward to assisting in the future.
5/5
FacebookFriendly and efficient service.
Thank you for your recommendation, so glad we were able to help.
5/5
FacebookWe had friendly, professional and efficient service from the Hathersage office. Highly recommend them .
Many thanks for your lovely recommendation and we're so pleased we were able to assist. Best wishes for Christmas to you.
5/5
FacebookVery very happy and so efficient and helpful throughout the purchase of our new family home . So patience and reassuring and friendly . Would definitely recommend this estate agent . Many thanks to Richard Tracey and Stacey at the Wickersley Branch .
Many thanks for your lovely comments and so pleased we were able to assist you in your purchase. best wishes in your new home
5/5
FacebookThank you ELR for handling the sale of my late Mum and Stepdads house. I live a long way away and you kept me up to date in a very professional yet friendly manner. Well done, many many thanks.
Many thanks for your lovely comments and very pleased we were able to help and assist you in the sale.
5/5
FacebookThankyou to ELR on our sale and purchase, very professional from start to finish would recommend. And a lovely hamper when we moved in thanks guys Stu and Dawn x
Thank you for your lovely comments. We are very pleased that we have been able to assist you with your sale and purchase. Wishing you the very best in your new home and glad you like the hamper :-)
1/5
GoogleSorry I do not recall
5/5
FacebookELR Hathersage provided a professional friendly service when we were selling our house in Bradwell. I would like to thank Tim Venn and the team, particularly Meg who kept us up to date throughout the process, even when we were visiting family in the USA. If anyone wants to speak to me directly about our experience I am happy for Meg to give you my contact details and provide a positive reference.
Thank you for your lovely comments, we so pleased that the team were able to help and support you so well. Thank you also for the kind offer.
5/5
GoogleEstate Agents who do what they do professionally, courteously and friendly. A lot of "lys " in that. They were just GREAT.
Stuart, Thank you for your kind remarks. Its been a few months now since we completed your sale & purchase so I hope you have your new home nice and cosy! You know where we are when you're ready to move again!!
5/5
GoogleFantastic company would certainly use again in the future...Tracey went above and beyond at times...reasonably priced and excellent service :)
Thank you very much for your review Ross, it was pleasure and Thank you for allowing us the opportunity to sell your home. I hope you didn't have to wait outside your new home for too long! All the best in your new home.
1/5
GoogleVery disappointed, they were unhelpful didn't have a clue what was going on. So basically I paid £2600 to sell my own house as they did nothing. Wouldn't recommend and wouldn't use again
Paul, Thank you for the review. Sorry to hear that you were disappointed with our service however I would like to invite you to read our contact notes in relation to your sale. We updated Karen weekly & she informed us she would pass the information on to yourself, however you often called us only a few days later with any updates when there weren't any. I'd like to thank you for allowing ELR to sell your property.
5/5
GoogleELR Wickersley go above and beyond to advise and help with the sale. All the staff are extremely professional and we would recommend the branch to all.
Morning Richard. Thank you for your kind remarks & putting your trust in ELR to sell your property. A smooth & super quick sale.
5/5
GoogleI found the whole team very helpful, understanding and supportive. Communication was excellent during the whole sale process and I was kept informed of all matters. Very professional and highly recommended.
Thank you for your kind words Andrew & leaving us feedback. You were a pleasure to deal with & your new owners are so excited! Thank you for choosing ELR.
5/5
GoogleTracy at ELR has been fantastic, service is above and beyond also always keeps you up to date and when asked for information or something needs doing always put as priority. Made a stressful time so much more easier and such a friendly and lovely person to deal with Thank You
Hi Ben, Thank you very much for your kind words & on behalf of Tracy, its been a pleasure. Customer service is priority, as without you there wouldn't been an ELR! Hope you enjoy your new home.
5/5
GoogleTracey is really helpful as is the other lady (I cannot remember her name apologies). They secure many of the local properties in the desired areas, so I recommend calling to register for early notifications. My daughter registered and we were able to place our bid early and buy the desired property.
5/5
Google5 star estate agent. Tracy, in particular, is fantastic. She assisted us in the purchase of our first family home; from the initial viewing, through the offer process and to completion. Tracy kept us and the vendors informed of progress and went above and beyond our expectations. Thoroughly recommended.
Thank you for the kind & honest opinion Tayyab. On behalf of Tracy it was a pleasure & we all wish you the very best in your first home.
5/5
GoogleWhere do I start... Tracy Potter is something again, personal, professional and simply amazing. ELR were not acting on my behalf but even so wiped the floor with my own agents 2Roost who did not cut the cloth in any aspect. I cannot speak highly enough of ELR and how they made everything fall into place. I would recommend ELR to everyone who wants to buy or sell their property, the best estate agent and nothing can touch them. Thank you to Tracy and her team, I have made a friend. Amazing.
Thank you Jason very much for your kind words. It was a pleasure & yes Tracy certainly put the extra work in to get it over the line! She was like a dog with a bone. I hope you can now finally relax and enjoy your new home. Best wishes, the ELR team.
5/5
GoogleAs a recent buyer of a property advertised by ELR I can only say that we've had an outstanding service from beginning to end. Stacey in particular has been excellent from first alerting me to this property until its completion today. Stacey responded promptly to any questions I asked her along the way and really did go the extra mile with help and reassurance when needed. First class and I wouldn't hesitate to recommend them. Even though I was a buyer rather than a seller they treated me with respect and kindness throughout the whole process. Not having bought a house for 25 years, this help and guidance was very much appreciated.
Thank you for your kind comments Mrs Baker, it was a pleasure. Having also spoken to you several times myself I'm glad it was ELR that could find you your next property! It's a lovely home and ticked 9 out of your 10 boxes!! Thank you once again & you know where we are if you need anything.
1/5
FacebookDisgusting customer service (Wickersley). Denied responsibility over a series of mistakes they made when I was trying to purchase a house which resulted in them selling it to someone else without me knowing. The way they went about business was extremely sly, dishonest and questionable. I would certainly never trust them again.
Hi Natalie. We are extremely sorry that you had to write this review and that you feel so disappointed and let down by ELR. When we spoke at length on Wednesday over the telephone, we explained what had happened and also spoke in length to your selling agents. Again, we categorically assure you there was nothing underhand, suspicious or dubious about the whole process, it seems to be a lack of communication somewhere & the buyer has no connection to any staff member of ELR whatsoever. We are happy for you to call into our office anytime to look at our file notes and discuss further should you wish to. In the mean-time we wish you all the very best of luck in your house search and our offer is still open to you if you require us to mail drop a particular area for you.
5/5
FacebookELR handled both the rental, over a period of 9 years, and sale of our property in Sheffield and have been brilliant to deal with throughout that time. Easy to get hold of and very professional throughout. Highly recommended!
Thank you for your lovely feedback
5/5
FacebookI have just purchased a house from ELR and can not be more pleased with the level of service. I am so pleased in fact that we are about to use them to sell our house. Professional but caring. Thank you for finding us our home! Mary & Alex Major xxx
Thank you.. Really appreciate the feedback, Merry Christmas
2/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
FacebookBig thanks to Diane Hesslewood at ELR... we'd almost exhausted every avenue in our hunt for a new house but she had the initiative to anticipate our requirements with a house only just coming onto the market and we were able to view immediately. And she was right: we did love the house. Thanks again.
Thank you so much for the review. We wish you well for the future... I am sure you will never move again GREAT HOME well done
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rotherham has the most, with 230 reviews rated 4.6 out of 5, followed by Bakewell with 151.
The four Eadon Lockwood and Riddle offices, by town:
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