Every review we hold for the Europa Link office, from every platform, shown as written. First names only.
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5/5
TrustpilotAmazing customer service
The whole experience from start to finish was stress free. Communication was really good and someone always answered my calls and emails straightaway. As the process advanced, Mark was just amazing. No question too much and he responded really quickly to all my queries. Alex was also great and helped me to be in the property in time for the BT engineer when I needed to.
Catherine Β· 12 August 2026
Agent replied Β· 24 September 2026
Thank you for this great feedback regarding Mark and Alex - great to hear! Regards, ELR.
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5/5
TrustpilotExcellent service
Excellent service. Sold my house through ELR. They really helped push the sale. Really communicative at every step and went above and beyond to help me get the sale across the line but also to advocate for both parties. Fair company, gave a fair price and were a pleasure to deal with. Janine was looking after me and essentially took the lead and made the whole process easy from start to finish
Atheeb Β· 30 April 2026
Agent replied Β· 3 June 2026
Thank you for this great review about Janine - she will be thrilled! Regards, ELR.
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5/5
TrustpilotWe purchased a house through ELR Hathersage
All the team, led by Caroline, were always helpful. They were clear and straightforward during the purchase negotiation. The team responded promptly to our enquiries and in passing information between us and the seller when progressing the sale. Information was always handed over so that different members of the ELR team could help us as necessary. We made multiple visits to the property with different professionals during the purchase period and our appointment requests were always accommodated. We would happily purchase or sell a property through ELR Hathersage in future.
Ian Β· 15 February 2026
Agent replied Β· 25 February 2026
Thank you for this great feedback regarding Caroline and the ELR Hathersage team! Regards, ELR.
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5/5
TrustpilotRecent Letting
I dealt with Mark during my recent letting of a property in Castleton and have to say from start to finish he was very helpful, approachable and always available, courteous and friendly. I really couldnβt have asked for more. Thank you for making a stressful experience that much easier. Would highly recommend.
Ben Β· 5 August 2026
Agent replied Β· 24 September 2026
Thank you for this great feedback about Mark - he will be delighted! Regards, ELR.
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5/5
TrustpilotDebra at ELR has been brilliant goingβ¦
Debra at ELR has been brilliant going above & beyond for us. Even chasing our estate agents & solicitors on the house move. Wed definitely recommend Debra & ELR they do an amazing job. π π π π π well not go to another estate agent again if we were to move from our new home. Thanks again Debra, Fiona & Lee
Fiona Β· 26 May 2026
Agent replied Β· 3 June 2026
Thank you for this detailed review - Debra is a valued member of the Rotherham team so will be very happy with your lovely comments. Regards, ELR.
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5/5
TrustpilotAmazing highly recommended
Janine Pallass has been amazing throughout the selling of this property, shes been both professional, and most of all friendly and so helpful, through what has been for me a very emotional stressful time, both physically and mentally draining, but shes been there every step of the way, explaining everything Ive asked of her, its a long time since I sold a house, but shes never lost her patience and explained everything to me.
Jasmine Β· 20 February 2026
Agent replied Β· 25 February 2026
Thank you for this great feedback about Janine and Leah - we will be sure to pass this on to the Sheffield Team! Regards, ELR.
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5/5
TrustpilotGreat service from ELR and Andy
Great service from ELR as a purchaser. Andy Ling was superb both as a communicator but also his professionalism and very pragmatic approach to getting the sale completed. It wasnβt without its challenges towards the end, which is not uncommon, however knowing Andy was handling it for the vendor was a real relief. I even got the keys delivered to my door on completion, what great service!
Will Β· 15 April 2026
Agent replied Β· 3 June 2026
Thank you for this great feedback which will be shared with Andy. Regards, ELR.
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5/5
TrustpilotElR Hathersage
We listed our house with ELR in January and accepted an offer with in five days . Caroline Marsden was so helpful through the whole process , advising us on the pros and cons of the 2 offers we received and continued her support all the way through to completion . We could not fault her professional and friendly manner . Thankyou Caroline
Nicola Β· 27 April 2026
Agent replied Β· 3 June 2026
Thank you for this great review which we will share with Caroline. Regards, ELR.
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5/5
TrustpilotELR were very helpful in selling my house
ELR provided a very helpful service in selling my house. James was very informative and personable in our initial meeting, and made it easy for me to decide to use ELR. They made full use of their existing contacts and very soon I received an acceptable offer. Unfortunately that offer fell through, due to problems encountered by the buyer. I then was out of action for a couple of months after an operation, but ELR kept on with the sale and we soon got another buyer, and the sale was successfully completed. I should particularly mention the helpful and friendly attitude of the ELR staff I dealt with, especially Jenny who always kept me informed of developments and was unfailingly helpful whenever I contacted her.
Vince Β· 10 November 2025
Agent replied Β· 24 December 2025
Thank you for your kind feedback, it is great to hear that the team were so helpful and friendly. Regards, ELR.
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5/5
TrustpilotSale and Purchase
I have used ELR several times over the last few years and have found their service excellent. I have both sold and purchased through them and even though the sales were tricky they guided us through smoothly. A special thank you to Leah who went above and beyond to help us get everything sorted.
Sam Β· 7 May 2026
Agent replied Β· 24 September 2026
Thank you for this great feedback about Leah which we shall share with her. Regards, ELR
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5/5
TrustpilotExcellent experience.
We sold our late fatherβs home through ELR and we could not be happier with how everything was handled. Leah kept us updated at every stage and was very efficient as well as being very thoughtful about the emotion tied to the situation. The apartment sold very quickly and at the right price.
Jenny Β· 20 April 2026
Agent replied Β· 24 December 2025
This is wonderful feedback about Leah - thank you! Regards, ELR.
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5/5
TrustpilotFirst Purchase Experience
We have recently purchased our first home through ELR, the service throughout has been exceptional with a special shoutout to Megan. She kept us up to date on the progress of the purchase and was quick to answer any questions we had. Made this is easy as possible for us. Would definitely recommend ELR!!
Nathan Β· 10 April 2026
Agent replied Β· 3 June 2026
Thank you for this great feedback. Regards, ELR.
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5/5
TrustpilotVery knowledgeable agent
Janine was really knowledgeable about the property. As well as giving us a great history of the property, Janine had also been really proactive about exploring the options for potential improvements to the house. It was by far the best viewing experience we've had.
Hannah Β· 29 May 2026
Agent replied Β· 3 June 2026
Thank you for this great feedback - we will share with Janine who will be delighted that you were so happy with her service. Regards, ELR.
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5/5
TrustpilotCredit to ELR
We've had a great time buying our first home with ELR. Megan is lovely and very professional, she always kept us in the loop and was happy to help us inexperienced buyers. She was very enthusiastic and personable, which is very much appreciated in what can be a stressful time.
Eve Β· 23 March 2026
Agent replied Β· 3 June 2026
Thank you for this great feedback about Megan. We are delighted that she provided such excellent feedback! Regards, ELR.
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5/5
TrustpilotFantastic service
Fantastic experience from start to finish. ELR Hathersage have helped us buy our new home. Caroline and team have been so supportive throughout the process from our initial viewing, through to exchange and completion. They were always on hand to answer any queries and kept in regular contact to keep us updated throughout the process.
Stuart Β· 16 September 2026
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5/5
TrustpilotJanine was a fantastic salesβ¦
Janine was a fantastic sales representative throughout the whole conveyancing process, which made it a smooth and stress-free experience. Her knowledge, excellent communication skills and attention to detail made her shine!
Zobia Β· 14 July 2026
Agent replied Β· 24 September 2026
Thank you for this great review which we will share with Janine! Regards, ELR.
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5/5
TrustpilotKathryn and Helen in the Hathersageβ¦
Kathryn and Helen in the Hathersage Branch went above and beyond to provide incredible personalised service. I was kept informed and communication throughout the chain was clear and timely. I canβt praise them enough - highly recommended.
Katie Β· 31 May 2026
Agent replied Β· 3 June 2026
Thank you for this great - feedback about Helen and Kathryn - we will share it with them both. Regards, ELR.
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5/5
TrustpilotLeah was brilliant
Leah was brilliant, supported us throughout a difficult sale process when things fell through multiple times. She was diligent and very much on the ball, pushing things through right to the end. Thank you Leah!
Mr Β· 5 May 2026
Agent replied Β· 3 June 2026
Thank you for this great feedback regarding Leah which we will share with her. Regards, ELR.
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5/5
TrustpilotGreat Estate Agents to work with .Markβ¦
Great Estate Agents to work with .Mark was very helpful sorting my rental property and the turnaround was very quick indeed. A seamless service and would highly recommend
Paula Β· 13 June 2026
Agent replied Β· 24 September 2026
Thank you for your lovely comments about Mark - he will be delighted with the feedback. Regards, ELR.
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5/5
TrustpilotA supportive team
The estate agents were as proactive as they could be . Leah was brilliant stopped me from having several melt downs! I couldnβt have wished for a better team or better support. Iβm glad I went with Eadon, Lockwood and Riddle.
Sue Β· 23 February 2026
Agent replied Β· 25 February 2026
Thank you for this great feedback which Leah is delighted with! Regards, ELR.
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5/5
TrustpilotHave rented with ELR for over fourβ¦
Have rented with ELR for over four years, in that time they've always been helpful and responded to issues quickly especially Alex. Wouldn't hesitate to rent from them again!
Sam Β· 14 May 2026
Agent replied Β· 3 June 2026
Thanks for this great review about Alex and the Lettings team - they will be delighted! Regards, ELR.
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5/5
TrustpilotThank you to Olivia we had a reallyβ¦
Thank you to Olivia we had a really long wait but finally completion has taken Place today you were so helpful and kept me informed all along the process thank you again x
Clare Β· 10 April 2026
Agent replied Β· 3 June 2026
Thank you for this positive feedback which we will share with Olivia. Regards, ELR.
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5/5
TrustpilotWe canβt thank ELR and especially Leahβ¦
We canβt thank ELR and especially Leah enough for all her hard work when selling our house. We were kept in the loop about everything and everyone was so helpful and made the process as smooth as possible.
Charlotte Β· 20 February 2026
Agent replied Β· 25 February 2026
Thank you for this great feedback - Leah is delighted you are happy with her service. Regards, ELR.
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5/5
TrustpilotNeil Stroughair ELR estate agent
Neil Stroughair The estate agent who organised our viewing of a house in Sheffield, was one of the most Professional people I have ever dealt with when searching for property. She was incredibly helpful in every way, and very informative, and knowledgeable about things I have never considered before when buying a property. She was polite, and professional in every way, and I would highly recommend her, in fact I canβt recommend her enough
Angela Β· 11 May 2026
Agent replied Β· 3 June 2026
Thank you for this glowing review! We have shared with Nell and she is delighted! Regards, ELR.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.