Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleEnquired about a property and was immediately turned down due to having pets. Absolutely ridiculous. They refused to ask the landlord directly as "they know them very well". Absolutely ridiculous in 2021 and with the change of the MTA in Jan '21.
Anthony · 17 April 2022 · DM & Co
Agent replied · 23 October 2024
The Gentlemen concerned contacted us this morning by telephone following his Emailed enquiry.
We had, in reply to his Email, stated that unfortunately the property could not be offered as new Carpets were about to be installed, and the Landlord regretfully, who is a pet lover as we are, wouldn’t be able to accept two cats and two dogs to live in the One Bedroom property with the Couple.
The gentleman when calling was very unreasonable, very agitated, offensive, abusive, and unfortunately, his swearing wasn’t helping the fact that our client was making a reasonable decision in unfortunately rejecting his application to see the property.
We try to help everyone as much as we possibly can, but unfortunately some people’s circumstances and thereafter manner don’t allow us to sometimes!
We respectfully advised that we could not help as the Landlord for the one Bedroom House in question was just about to have new carpets installed.
Russell Owen, LLB Hons
★★★★★ 5/5
GoogleI had a really positive experience with Kathy with a move to Tanworth In Arden. She was quick to respond, had good local knowledge, friendly, was a good intermediary with the seller, and generally helped getting things over the line. Would definitely recommend.
Adil · 17 April 2022 · DM & Co
★★★★★ 5/5
TrustpilotA star service from viewing to completion!
From the moment I called to request a viewing on the property, right through until I collected my keys, every member of staff I had communication with at DM & Co were amazing. So friendly, knowledgable and helpful. I had been looking for a property for some time and had experienced very poor customer service from other local agents. So it was such a relief to find a property with an agent that were so helpful and reassuring in guiding me in the process of purchasing. The team went above and beyond to help me move in just 5 weeks! The welcome pack was also a lovely touch. Thank you so much to DM and Co for helping me move into my dream home. I can’t praise you enough!
Lara · 17 April 2022 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
GoogleThe company should be avoided. Their management is based on very poor communication and has the sole aim of extracting money from you.
Chris · 12 April 2022 · DM & Co
Agent replied · 23 October 2024
We were disappointed to read this review as we have no idea who this person is and feel that it is addressed mistakenly to Google Reviews. We ourselves strive only to provide extremely high standards of Management Service and Communication for reasonable fees.
DM& Co
020 8864 5575
★★★★★ 1/5
TrustpilotHunter Leigh / shocking agents
I engaged with the Leigh branch based in greater Manchester They never return calls and were awful to deal with, I sold my property in the end with another local estate who were really good from start to finish.However I noticed only yesterday that my sold flat is now on the marketed as a rental with HuntersAlthough, they apparently feel it’s acceptable to market the property using my original photos as a luxury apartment rentalInvasion of my privacy GDPRNever asked if they could use my original marketing photos, This is now being passed to my solicitor as totally not acceptable
GL · 6 April 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotWe have used DM&Co to sell our home and…
We have used DM&Co to sell our home and I couldn’t be happier with our choice.They have been professional, sincere, thorough and meticulous throughout the process. Our main contact Jo Sanders has gone above & beyond with customer service by attending viewings on her day off to ensure each potential buyer has a knowledgeable agent available to answer any questions.We have also been very impressed with Elaine and Amy and would highly recommend using them if looking to sell in the Solihull region.
Corinne · 1 April 2022 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotIncredible
Incredible! Victoria and her team have been outstanding from start to finish and I cannot thank her enough for helping my family find our dream home.
Natalie · 31 March 2022 · DM & Co. Homes Solihull (Number 8)
Agent replied · 24 October 2024
Thank you Natalie - so pleased to have been able to help, it is really tough in this market but we do try our very best at all times :)Enjoy your new home! X
★★★★★ 5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
Lorraine · 29 March 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotSutton Coldfield branch
Where do you start??? No online presence, rude staff and a general disinterest in selling my house. Don't use them, they are rude, obnoxious and really have no interest in selling your property. There is no personal service at all. A disgraceful attitude from staff too.
Betty · 24 March 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
Mathieu · 22 March 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotThe best of the best
My experience with DM&Co has been exceptional. They really are the best of the best, everyone I have come into contact with has been so lovely, professional, efficient and they are clear experts in their field. Victoria is amazing! the advise and support that everyone has given me has been invaluable. I highly recommend DM&Co the best decision I’ve made.
Donna · 10 March 2022 · DM & Co. Homes Solihull (Number 8)
★★★★★ 4/5
TrustpilotThank you!
The sale of my property was processed efficiently and I was satisfied with the service I received.Special thanks to Katrina & Saskia who worked hard to ensure everything was in place to exchange & complete on time.
Jo · 8 March 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotReally happy with the service I…
Really happy with the service I received from the sales team at DM&co especially Victoria Stuart who knew what I was looking for in a property, emailing me new properties matching my list of wants frequently before they hit Rightmove, responding to my queries very quickly and just being really helpful, kind and approachable at the viewing stage and when putting an offer in. Kept me up to date on the offer progression. Honestly, one e of the best Estate Agents I have come across as they work bespoke! Really pleased! Keep up the lovely spirit.
Syma · 2 March 2022 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotDM & Co are by far the best agent in…
DM & Co are by far the best agent in the area, they provide a fair and balanced view of the market and are incredibly authentic in their approach.We could not recommend them more.
Customer · 20 February 2022 · DM & Co. Homes Solihull (Number 8)
★★★★★ 5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
Belinda · 19 February 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotAppalling to Absent Property 'Management'
Absolutely appalling property 'management' - we rent from them. Every time there's an issue with the apartment, including heating, it takes months for them to fix it. We had a series of cheap incompetent and changing workmen here on individual jobs, with weeks between visits, with no resolution. It takes literally 2-4 months to get both serious and small but important items fixed. They don't return calls, don't answer the phone, cancel appointments, promise things but don't show up - just complete liars. They look like they have nice properties but once you're in there, their Stoke-Newington Property Management office is utterly negligent. Avoid at all costs. Otherwise, like us, you'll find yourself in the middle of winter, with no boiler, no hot water, no heating, which is ILLEGAL. But they do it.
Andreas · 18 February 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotI would give this zero stars if I…
I would give this zero stars if I could. Absolutely shocking service from the Manchester office. One of the men spoke to me as if I was a child, saying ‘I will understand when I’m older’. I firmly believe he would never speak to a male like this, misogynist isn’t a strong enough word to describe him. Absolutely disgusting behaviour.Didn’t check the flat properly before moving in, had a leaking boiler, the washing machine didn’t work, there were toe nail clippings in the bathroom and a cupboard full of mail in the kitchen. The letter box was broken it was so full of mail and we were not given a garage key, we were blamed when we told them there was no letterbox key. These all took over a month to fix. They gave us a move in date that they could not match due to their error not ours, but still were happy to blame us. Absolutely disgusting behaviour from the company and all staff. especially the male who thinks he can speak to women in the most horrific way. We are in the 21st century he should not get away with it!!!
Lisa · 17 February 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotSale of Mums House
Thank you so much to the team at Leigh kept me informed at all times and made took a lot of stress away I would reccommend to everyone. Went over and above to help Once again thank you to everyone
Karen · 6 February 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotVery good experience
Very good experience. We’re happy with the service and support we received and would recommend this agency to others.
Susanne · 1 February 2022 · DM & Co. Homes Solihull (Number 8)
★★★★★ 1/5
TrustpilotDisgusting service, 0 stars if possible
Emailed them and phoned them the day a property was advertised, to buy. No response on emails. Told me they would phone me back over the phone. Ignored further emails. Didn’t pick up further phone calls. They did the same to my partner. Property then listed as sold 10 days later.Disgusting service, felt completely ignored, no communication or care for potential clients. To avoid at all costs. This was a Leeds branch.
Chris · 21 January 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleVictoria and the team at DM & Co were extremely helpful through the process of making an offer and confirming all details and queries. Many thanksPositiveResponsiveness, Quality, Professionalism
Matt · 10 January 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
GoogleWe have been very happy with the service provided by DM&Co. Amy and the team have been extremely helpful and have kept us updated throughout the sale and purchase.
Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Richard · 10 January 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 1/5
TrustpilotVery disappointed with this company
Very disappointed with this company! Put an offer in for a house and it took them over 2 weeks to even get back to me and that was me ringing them. After waiting and waiting to see if my offer had been accepted i rang them once again and and they said unfortunately it hadnt been accepted but when where they going to let me know! Will not be going through them again to buy a house. Absolutely disgusting and no courtesy to their customers what so ever!
Gereatta · 8 December 2021 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
★★★★★ 5/5
TrustpilotAmazing - Wembley Park branch (Agent Sam)
My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH
Raghida · 3 December 2021 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
