DM & Co. Homes estate agents in Solihull and Harrow

★★★★★ 5/5

Google

Would definitely recommend DM & Co . Ellaine and Lynne have gone above and beyond with the sale of my Fathers house . They have both been brilliant from start to finish and so caring . Dominic is extremely lucky to have such wonderful members of staff on his team . Thank you so much I appreciate everything you have done for me at an emotional time .

Sonia · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

I am writing this review while still looking for our dream home following a couple of viewings. Elaine and Kathy have been one of the most polite and caring estate agents we have dealt with in all the years we have bought properties and it’s been an absolute delight doing this house hunt through this company . I honestly hope that as a company that you are proud that you make customers feel that you deeply care to satisfy their needs and will go above and beyond to make that happen.

Chidinma · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

We instructed DM & Co for renting our property in solihull. I initially met Gabrielle to discuss the terms and rent. She was very professional, friendly and polite. Later, I also corresponded with Aimee who was always very polite and responsive. Our house was rented within less than a week. Very good customer service. We were very happy with the service. Both Gabrielle and Aimee were very approachable and helpful throughout and afterwards. Will I use them again ? DefinitelyPositiveResponsiveness, Professionalism

Navneet · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

Aimee was extremely helpful throughout my journey of letting my new home. From the start, right until I was handed the keys Aimee was professional and a genuine pleasure working with. At any stage of my application she was available to answer any queries I had and whenever there was an update would communicate to me straight away. Highly recommend DM & Co, as well as Aimee as a property managerPositiveResponsiveness, Professionalism

Joe · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

WOW! is an under statement. The team at DM & Co has been nothing short of amazing. I contacted them in October 2021 as we had planned to emigrate from South Africa. The information we received from friends and colleagues in the UK is that rentals were extremely hard to come by and a difficult process. However DM& Co made it a pain free and memorable experience. We managed to secure a property while still in South Africa and within 1 day having landed in UK and sorting out the final paper work we were able to move in. The team went above an beyond, from constantly checking in with us and keeping us informed. They did a virtual tour for us, and have managed this process with utmost professionalism and friendliness. A task many other agencies were not keen on taking on, DM & Co did everything in their power to ensure we were sucessful in our application. Thank you so much to Aimee, Gabrielle, Elise and Domonic. Our family will forever be grateful to you.

Leandra · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

I simply could not fault DM & Co's Lettings Team, especially Kate and Chiara, who have both been excellent. They have been extremely easy to deal with from start to finish. An outstanding service. Well done ladies!

Anthony · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

Highly recommend DM & Co. They managed to find tenants for my property within a few days of advertising. I am extremely pleased with the customer service received. Their communication has been amazing throughout and both Kate and Aimee have always kept me informed throughout the process. Thank you 😊

Sukaina · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

Moving house is super stressful, but it has been an absolute pleasure dealing with DM&Co throughout the process of purchasing my property. Everyone I've dealt with has been great, but Lynne in particular has been amazing. There have been a few hurdles along the way, but Lynne very calmly and reassuringly has sorted everything out and has been wonderful.

Amy · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

As a Landlord working with DM&Co has been a pleasure. Renting out a high value property has gone really well with them and the customer experience has been great. Special thanks to Gabrielle, Elise and Aimee! Very informative, kept us up to date throughout the whole process. Will definitely use them again and would recommend to any landlord or tenant out there!

Matt · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

We have a few properties and I have always tried to let them out ourselves after being stung by nationwide agents. It has always been massively time consuming and always littered with errors due my lack of letting knowledge. So we decided to try an Independant estate agents to see if the service was different and I will now never go back! Kate was absolutely brilliant from start to finish. She communicated well, helped me to sort out all of my certificates, didn’t shout at me when the house key wasn’t left when I promised it would be, did all of the paper work and, and this is the best bit, had my house let out in just under 2 weeks! The service has been smooth and impeccable. I’m extremely impressed with this independent estate agents that certainly give a more personal touch!

Kate · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

My apartment has been let through DM&Co Solihull, and has been managed by Aimee and Gabrielle. I have been very happy so far with how they have handled everything, from finding suitable tenants to managing the tenancy.Their communication is very good and they always keep me updated. I am very impressed with their professionalism and would highly recommend them. They are a breath of fresh air compared to other estate agents!PositiveResponsiveness, Quality, Professionalism, Value

Rabia · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

As a company owner and employer myself, I don’t often get much time to write reviews, but I felt it was important enough & wanted to share our experience of our dealings with DM & co., and in particular Victoria, who has assisted us throughout the whole process of agreeing the our purchase. Not only has Victoria helped us by guiding us through the process of agreeing the purchase, she has kept in constant contact, communicating with us on a daily basis and it has been a pleasure with someone who is always so positive on the phone, and always comes across with a lovely can do attitude which is a rare quality to find nowadays. We often don't get enough time crediting staff and employees who go out their way and make such a positive impact and represent their employer is such positive light - She's an absolute credit to DM Homes, she should be congratulated for her excellent customer service, and commitment she has shown in helping us secure our purchase. I would be most grateful if you could thank her personally on our behalf.

I · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

We had a great experience as tenants looking for a house to rent with DM & Co. Gabrielle and Aimee were brilliant - always quick to respond and to go the extra mile to help us through the process. They're just generally lovely people and seemed highly motivated to ensure we got the house that we wanted. DM & Co's amazing customer service on lettings is a far cry from the terrible service we've received previously at other estate agents, who treat prospective tenants terribly compared to how they treat people who are buying/selling. We wouldn't hesitate to recommend DM & Co to anyone else looking to rent in the areaPositiveResponsiveness, Professionalism

Stephanie · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Google

We would like to take this opportunity to thank Aimee and her team at DM & Co, for their professional and swift service. Aimee, Elise and Gabrielle have always exceeded our expectations and have kept us informed in regards to our property. We have nothing but praise for this entire team and we are ever so pleased we went with DM & Co to undertake our property. I would highly recommend this company to our friends and family and we are looking forward to working along with them through our property journey. Thank you all once again for your exceptional services.

Yogesh · 25 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Great team!

Great team! We sold our home through DM&Co., they were very professional, polite and prompt. They have good systems in place and always had relevant info at hand. I would strongly recommend them and go to them again in future.

Customer · 19 October 2022 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

I simply could not fault DM & Co's…

I simply could not fault DM & Co's Lettings Team, especially Kate and Chiara, who have both been excellent throughout. They were extremely easy to deal with from start to finish, and made the whole process a pleasure. An outstanding service. Well done ladies!

Anthony · 17 October 2022 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Highly recommend DM&Co

We highly recommend using DM& Co. They were absolutely fantastic from start to finish. Lisa, who we started the process with, is incredibly engaging & took us through everything step by step. She was always readily available for a conversation even after the progression of the sale passed on to Elaine. Elaine took control of the sale of our home and was brilliant. She was efficient, calm and again had excellent communication throughout. The team worked hard to ensure we got the best possible price for our property and they were always on hand at the end of the phone. Once a sale was agreed Lynne then took over and worked relentlessly to navigate a chain which was riddled with challenges. She was supportive, assertive, she offered experienced guidance and she kept everything moving in the right direction. For us the communication and support offered by this agent was the stand out piece, not only did they secure the sale of our property for the amount we wanted but they also helped us significantly in securing our onward dream home. For a family with 3 young children we needed an agent like this and we have nothing but praise for them. We want to thank you for all your help and support and we don’t hesitate to recommend you to anyone who asks

Lorna · 17 October 2022 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

If i could give these f*cks Zero stars

If i could give these f*cks Zero stars, I would. Absolute joke these lot are. Desperate for a house for over last 12 months.. Found these, Told us we had a house. Were top of list. Dragged us along for month and half saying everythings in order. Only to call us out the blue saying we didn't have it. Putting us down for other viewings for us to turn up and tell us were not booked in for viewings. Couldn't organise a p*ss up in a brewery.Good luck to anyone else risking it by using these.

LoudspeakerSayHello · 11 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 1/5

Trustpilot

Unprofessional

I went to a viewing today at a flat on Chester Road in Castle Bromwich and was appalled how unprofessional it was conducted. I was offered the appointment yesterday for today at 11am. I explained I was on nights and would prefer a later viewing. I was told the landlord said 11:00 was the only time available. On arrival there were already a couple there and a couple leaving the viewing. Myself and the couple arrived and was rushed round the property. Not even reaching the stairs and another couple was also crammed into the viewings. Totally unprofessional, I wouldn’t take the property now purely because the company isn’t managed properly. Big fail.

Gareth · 4 October 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 1/5

Trustpilot

Disrespectful.

I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.

Tee · 29 September 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 1/5

Trustpilot

Estate agent was the rudest I've ever…

Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.

Giovani · 21 September 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

★★★★★ 5/5

Trustpilot

Very responsive throughout the process…

Very responsive throughout the process and was a pleasure to deal with.

Richard · 17 September 2022 · DM & Co. Homes Solihull (Number 8)

★★★★★ 5/5

Trustpilot

Highly recommended.

DM and Co were professional, friendly and accessible from start to finish,I would highly recommend them. Matt and Lyn were approachable and well informed - keeping us updated along the way. Thank you both for helping us into our lovely new home.

Karen · 15 September 2022 · DM & Co. Homes Solihull (Number 8)

★★★★★ 1/5

Trustpilot

I'd be wary of using these

I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star

Michelle · 14 September 2022 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)