Trusted Agent profile

DM & Co. Homes estate agents in Solihull and Harrow

4.0

★★★★★ Great

1,083 reviews across 3 offices and 3 platforms

DM & Co. Homes has three offices, in Solihull (two offices) and Harrow. Together they have 1,083 reviews on three platforms, rated 4.0 out of 5 overall.

Google logo

4.6 / 5

298

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

9

Reviews on Facebook

All 3 offices

Trustpilot logo

776

Reviews on Trustpilot

All 3 offices

Our offices

DM & Co. Homes's three offices, most reviewed first. Each has its own page.

Latest reviews from every DM & Co. Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Probably the best estate agency in Dorridge

We received excellent service from all of the team at DM & Co. in Dorridge. Special thanks go to the professional approach provided by Matt, Lisa, Rav and Cathy who handled our sale. Overall they made the experience as painless as one could hope for and dealt with the hiccups straightforwardly.We had a similar experience to others whereby DM & Co. replaced another estate agency. They sell your property proactively rather than just take a few photos and list it on Rightmove.DM & Co. provides a quality service. We recommend them highly.

David · 10 March 2023 · DM & Co. Homes Solihull (Number 8)

Agent replied · 24 October 2024

David THANK YOU so much for your kind words, the effort that the Dorridge team are putting in is really starting to show and this review has absoluetly made our day! I wish you all the very best moving forward - Dominic

4/5

Trustpilot

I bought a property through DM&Co

I bought a property through DM&Co. The whole team were courteous and professional. Amy was a constant reassuring presence. DM&Co seems to treat you as a valued customer rather than just a number.

G · 9 March 2023 · DM & Co. Homes Solihull (Number 8)

1/5

Trustpilot

Shocking company

Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...

Mark · 7 March 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

5/5

Trustpilot

We currently have our house on the…

We currently have our house on the market in York .We visited hunters on Saturday and received excellent service from the sales associate in hunters.We discussed our current position and She was able to support and guide us in terms of how the Current Market is performing ,she gave us valuable advice going forward.The service We received was very professional,helpful,not pushy and genuine. We came away feeling that she had listened to what our ultimate dream location would be for our family .I think the sales associate name was Jan .We will definitely be in touch .Many thanks for your time .

Kerry · 5 March 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

5/5

Trustpilot

DM & Co in Dorridge were absolutely 💯

DM & Co in Dorridge were absolutely brilliant handling our purchase, especially Evie. She kept us fully up to date at all times, calling us at least once a week. She did exactly what she said she would do, very professional at all times. If we were to sell our property in the future, I would definitely appoint DM & Co.

Anne · 5 March 2023 · DM & Co. Homes Solihull (Number 8)

1/5

Trustpilot

Poor service and follow-up on enquiries

I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.

Jon · 4 March 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

5/5

Trustpilot

I have bought my property with DM& Co…

I have bought my property with DM& Co and the experience was flawless. Victoria was super helpful and responsive on all my request. She is a definite asset to DM & Co and I will strongly recommend Victoria and DM & Co.

Antonio · 27 February 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

professional

Friendly, professional and efficient throughout the sale,we were constantly kept updated ,excellent service

Mr · 23 February 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Thank you Kathy & Elaine

We were very pleased with friendly, professional and pragmatic service provided by Kathy and Elaine in selling our house, from the preparation of good quality photographs, brochure and video, arranging and conducting viewings which resulted in several offers thorough to negotiating an acceptable price and then liaising with lawyers to achieve an exchange of contracts/completion with minimum delay.I can therefore highly recommend DM & Co.

Nick · 20 February 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Great service and experience!

We bought our home with DM&Co. They were very professional, reliable and provided us expert advice. Special thanks to Kathie, Lynne & Elaine. Highly recommended!

Customer · 16 February 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Finally sold after a bit of a journey…

Finally sold after a bit of a journey lasting 12 months. Ann Wood was supportive, reliable and full of practical advice throughout the process. Highly recommended.

Geoffrey · 15 February 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Outstanding service and support

It has been an absolute pleasure working with Rav who is based at the Dorridge branch of DM and Co. I have found her to be extremely professional, courteous and someone who is exemplary at sustaining client relations. Throughout the sales process I was impressed with her fluid communication and regular updates. She was able to convey feedback from the buyers with clarity and always retained a positive and upbeat demeanour. There is no question that Rav is diligent and tenacious in the way she approached work. I have absolutely no hesitation in recommending Rav and would gladly work with her again.

Mark · 10 February 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Chiara was very helpful and always in…

Chiara was very helpful and always in communication with us from the first call to the signing and is still available to us should we have any queries.Would highly recommend DM&Co as they were the only ones who replied and got us our home.

Vicky · 8 February 2023 · DM & Co. Homes Solihull (Number 8)

1/5

Trustpilot

Don’t expect any help.

Trying to talk to someone is just ridiculous. No one can do anything and always passes to another person which leads to waiting for a callback that never happens. I called 8 times yesterday hit voicemail each time, was only calling as again the call I was promised didn’t happen.Very happy to be changing to working with another estate agent.

Danielle.A · 7 February 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

1/5

Trustpilot

Awful communication

Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.

Customer · 7 February 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

5/5

Trustpilot

First class

We sold our house using DM & Co’s Premium team. The support we received from Elaine and the team was first rate. They were always available to talk things through, kept us fully informed and really drove the process forward. And always with good humour and professionalism. We would have no hesitation in recommending D&M & Co when selling your home.

Roy · 14 January 2023 · DM & Co. Homes Solihull (Number 8)

Agent replied · 24 October 2024

Thank you Roy - much appreciated, I am delighted that the team were on hand to assist throughout. I will pass this message on to Elaine and Kathy - they will be thrilled. All the very best, Dominic

5/5

Trustpilot

Highly recommended!

Great service! Extremely professional and so helpful, all queries addressed, fast and efficient. No complaints. Specifically recommend Elaine.

Ashiq · 14 January 2023 · DM & Co. Homes Solihull (Number 8)

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023 · DM & Co. Homes Solihull (2 Forest Court Shopping Centre)

5/5

Trustpilot

Wish we instructed DM & Co. sooner!

Sadly, I failed to instruct DM & Co. soon enough. I had my head turned by an agent that could get me much more money. DM & Co. had come to see me first time round and i kicked myself very quickly when the other agents promised buyers continued to fail to materialise. Thankfully I was able to get out of our contract and within a couple of weeks DM & Co. had done exactly what the other agent failed to do. Big thanks to the Dorridge team, Rav, Matt and Lisa for your honesty and transparency. Highly recommended.

Jack · 12 January 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Excellent service, second to none!

I listed my house with an agent and quickly regretted it! I called DM& Co who expertly took over, everything was arranged very quickly and efficiently.The viewings were well managed and resulted in an excellent offer being made and accepted.I had to leave the uk for Australia, and left my property in their very capable hands, a bit nerve wracking for me as we hadn’t exchanged, but It was expertly managed for me, communication was excellent, and I was reassured if I ever felt concerned. The lawyer they recommended Elaine Townsend at Eric Bowes was excellent, All in all my experience was first class.Special Thanks to Ann Wood and Victoria Stuart (Solihull) for all their care and attention and helping me keep my faith in my property, they were ALWAYS positive, returned calls promptly if not available and were always kind and courteous.The quality of photos and online details were also superb, the photographer was excellent.

Chrisjane · 12 January 2023 · DM & Co. Homes Solihull (Number 8)

Agent replied · 24 October 2024

Wow. What a powerful review - thank you so much. We really do try our very best to deliver excellent service. I wish you all the very best, thank you for your business and I shall pass this across to Ann and Victoria who will be delighted! Good luck down under! - Safe travels, Dominic

5/5

Trustpilot

It has been a tremendous purchasing…

It has been a tremendous purchasing experience with DM & Co. In particular, their sales consultant, Alex Griffths in Solihull Branch, provided his best service from the first viewing to the completion date. He followed the whole process seamlessly and well responded to all my enquiries throughout. I sincerely recommend others to use the service of DM & Co. Homes.

Alex · 10 January 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

5 Star Service

After viewing a number of similar properties with DM&Co, we were contacted by Ann Wood who suggested that they may have a suitable family home coming to market and suggested that we view at the earliest opportunity.Upon arrival we were certain that this was the home for us and where we wanted to raise our family.Ann and the whole team kept us updated as the process progressed and every request was met with a positive response and a smile.Should we have any further requirements then DM&Co will be our preferred Agents & we would have no hesitation in recommending them to friends and family in the future.

Matthew · 6 January 2023 · DM & Co. Homes Solihull (Number 8)

5/5

Trustpilot

Great Service

I would highly recommend using DM & Co and in particular Amy Carstairs at the Shirley branch. She was in constant dialogue with me from start to finish in what proved to be a very problematic sale. Very honest, helpful and professional.Thankyou for all your help

Jarnail · 6 January 2023 · DM & Co. Homes Solihull (Number 8)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

DM & Co. Homes is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about DM & Co. Homes

Which DM & Co. Homes office has the most reviews?

Solihull (Number 8) has the most, with 510 reviews rated 4.9 out of 5, followed by Solihull (2 Forest Court Shopping Centre) with 499.

Where are the DM & Co. Homes offices?

The three DM & Co. Homes offices, by town:

Has DM & Co. Homes won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales.

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