Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhat an amazing experience I had selling my Edinburgh flat with DJ Alexander. After several valuations from other estate agents, with a lot of negativity about the current market, Sarah was a breath of fresh air with her positivity. And true to word, the team worked hard to get some great marketing for the flat, and Abby helped me with the viewings, making sure everything was in order. Communication was amazing, and I really couldn't have asked for more. Big credit to Sarah, Abby and the team that supported me.
Millie · 11 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 11 October 2026
Thank you, Millie, for this excellent review. We will pass this onto Sarah, Abby and the Team.
★★★★★ 5/5
GoogleSold my previously managed property through the Sales and Marketing team. Very professional, they were able to progress things in a timely manner and give regular feedback on progress which was much appreciated. The whole process went remarkably smoothly. I would recommend using their services.
David · 11 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 11 October 2026
Thank you David for the kind words and great review. Stephen, Sara and our team was very happy to assist you with the sale of your property, so thanks again for instructing us. Best wishes, Melinda, Director of Sales.
★★★★★ 5/5
GoogleAbsolutely first class service, I can not find fault in any aspect of this purchase, thank you!
Ken · 11 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 11 October 2026
Thank you, Ken, for this excellent review. We appreciate your feedback.
★★★★★ 5/5
TrustpilotReally impressed with the communication…
Really impressed with the communication from Gemma at DJ's. Been a massive help to me and the tenants.
Ron · 10 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Ron, for this excellent review. We will pass this onto Gemma and the Team.
★★★★★ 5/5
TrustpilotAll the staff were very nice and swift
All the staff were very nice and swift, and made the application very smooth. Especially Cameron Lindsay who was very helpful and friendly.
Jonny · 10 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Jonny, for this excellent review. We will pass this onto Cameron and the Team.
★★★★★ 1/5
TrustpilotSevere Mould, Ignored Repairs, and Breached Privacy
We had an absolute nightmare experience with this agency. We rented a house for £4110/month (2 single 2 double bedrooms) outside the town centre, and after moving in, we realised the house was full of mould, dirty, and had broken fixtures. It caused us health issues, and despite contacting the agency multiple times, we ultimately had to give notice to leave to protect our health. Their communication and customer service are incredibly poor, and they even breached the privacy and access rules of our contract. I highly recommend landlords and tenants stay away from this agency unless you want a terrible experience where your health and privacy are not respected. I have attached pictures of the conditions below.
Aro · 10 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you for taking the time to provide a review.
We’re sorry to learn about your experience. We always aim to deliver the highest standard of service, and we take reviews like this very seriously.
So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.
You can also find details of our formal complaints procedure on our website.
Thank you again for reviewing us.
★★★★★ 5/5
TrustpilotMaintainance of property.
Imogen Woods our Property Relations manager, dealt with our issue in a positive, prompt and efficient manner.
John · 10 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, John, for this excellent review. We will pass this onto Imogen and the Team.
★★★★★ 1/5
TrustpilotSevere Mould, Neglect, and Unlivable Conditions, Avoid at All Costs
Renting through this agency has been an awful experience. We moved into the property and found severe mould issues, filthy conditions, and broken fixtures throughout. I did manage to remove mould myself initially - I just could not stand it and agency was taking forever to fix it, but because of underlying neglect and damp issues, it is already aggressively coming back.
Alex · 9 September 2026 · DJ Alexander Aberdeenshire
Agent replied · 10 June 2024
Thank you for taking the time to provide a review.
We’re sorry to learn about your experience. We always aim to deliver the highest standard of service, and we take reviews like this very seriously.
So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.
You can also find details of our formal complaints procedure on our website.
Thank you again for reviewing us.
★★★★★ 5/5
TrustpilotVery good experience
They were very good at communicating and Connor was very helpful and responded very quickly to emails too, thank you
Customer · 9 September 2026 · DJ Alexander Aberdeenshire
Agent replied · 13 June 2024
Thank you for this excellent review. We will pass this onto Connor and the Team.
★★★★★ 5/5
TrustpilotMaking it easy for first time renter
Renting a flat is a whole new experience for me and Gill Annand in the Aberdeen office has been extremely helpful. She’s kept us up to date with progress and talked us through all the ins and outs! Highly recommend.
Owen · 9 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you for this excellent review. We will pass this onto Gill and the Team.
★★★★★ 5/5
TrustpilotWonderful service from Jessica in the…
Wonderful service from Jessica in the Aberdeen office. She has always been quick to respond to any of my queries/requests.
Hilary · 9 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Hilary, for this excellent review. We will pass this onto Jessica and the Team.
★★★★★ 5/5
TrustpilotAll in all, a very good service.
We have been using DJ Alexander for about 2 to 3 years now to manage our rental properties in Aberdeen, after they bought out our previous management company.
DJM · 8 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you for this excellent review. We will pass this onto Jessica and the Team.
★★★★★ 5/5
TrustpilotAberdeen Property Manager
Jessica, Aberdeen went the extra mile when my tenancy ended, which was very much appreciated and ensured the whole experience was smooth sailing as I was dealing with so much at the time.
Donna · 8 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you for this excellent review. We will pass this onto Jessica and the Team.
★★★★★ 5/5
TrustpilotOnly for Cameron for all his support
All the stars i have given above is for agent CAMERON LINDSAY and no one else.
Bhavna · 8 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Bhavna, for this excellent review. We will pass this onto Cameron and the Team.
★★★★★ 5/5
TrustpilotInspection
Very cooperative company, friendly and supportive staff.
Richard · 8 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Richard, for this excellent review. We appreciate your feedback.
★★★★★ 5/5
TrustpilotI had a very positive experience with Kaylee at the end of the tenancy
I had a very positive experience dealing with Kaylee at DJ Alexander Edinburgh during the end of my tenancy. She was extremely helpful, responsive and professional throughout the process.
Joseph · 6 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Joseph, for this excellent review. We will pass this onto Kaylee and the Team.
★★★★★ 5/5
TrustpilotDJ Alexander Exceeding Expectations
Fraser Baxter (End of Tenancy Property Relationship Manager).
Liz · 4 September 2026 · DJ Alexander Aberdeenshire
Agent replied · 10 June 2024
Thank you, Liz, for this excellent review. We will pass this onto Fraser and the Team.
★★★★★ 4/5
TrustpilotLarge well-run company with good system and staff
The staff are generally very helpful. When settling into our rental flat Alison was hugely helpful and coordinated a lot of loose ends to get the property in great condition. She was also incredibly helpful when going through the End of Tenancy Report and we were able to recoup of majority of our deposit as a result. During our tenancy, it would take a long time for our issues to be resolved but I suspect that is more to do with our landlord's response times, than DJ Alexander. DJ Alexander have a huge presence in Edinburgh and their system seems to work/scale well, based on our experience. Recommend the company!
Rosco · 4 September 2026 · DJ Alexander Aberdeenshire
Agent replied · 25 September 2026
Thank you, Rosco, for this excellent review. We will pass this onto Alison and the Team.
★★★★★ 5/5
TrustpilotWe have been using DJ Alexander for…
We have been using DJ Alexander for years now with our property in Leith Walk, edinburgh.
Teethfaces · 3 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you for this excellent review. We will pass this onto Ellen and the Team.
★★★★★ 1/5
TrustpilotTerrible company
Terrible company, they cut corners, and will steal every last penny they can out of you
Robin · 3 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience. We always aim to deliver the highest standard of service, and we take feedback like this very seriously.
So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.
You can also find details of our formal complaints procedure on our website.
Thank you again for raising this with us.
★★★★★ 4/5
TrustpilotAmazing Support, Connor Quinn
As an international tenant, navigating the Edinburgh rental market felt overwhelming at first, but Connor Quinn made the whole process so much easier. He answered all of my questions patiently and kindly during the apartment viewing, and took the time to explain how the local market works for someone coming from abroad.
Elijah · 3 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Elijah, for this excellent review. We will pass this onto Connor and the Team.
We’re glad Connor was supportive and are sorry to hear about your experience overall with other Property Managers. We always aim to deliver the highest standard of service, and we take feedback like this very seriously.
So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.
You can also find details of our formal complaints procedure on our website.
Thank you again for raising this with us.
★★★★★ 5/5
TrustpilotA MASSIVE thank you…
A MASSIVE thank you to Stephen Abby and Kaiya for all their helping in selling the flat. Fantastic communication-always so prompt. Thank you all for going above and beyond and making the whole selling process so so smooth.
Sarah · 2 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 12 June 2024
Thank you, Sarah, for this excellent review. We will pass this onto Stephen, Abby, Kaiya and the Team.
★★★★★ 5/5
TrustpilotHelpful!
All our questions and concerns were answered quickly and efficiently by Connor Skelton. Any troubles we had were sorted, and considering it was our first time renting properly, we had an incredibly helpful experience. Thank you!
Marcel · 2 September 2026 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 23 September 2026
Thank you, Marcel, for this excellent review. We will pass this onto Connor and the Team.
★★★★★ 4/5
GoogleThank you to the team at DJ Alexander for making me feel informed and supported through a property sale, thanks to Finn for the management and also to Ruth. Happy with the value and the end result.
Victoria · 13 August 2026 · DJ Alexander Glasgow
Agent replied · 13 October 2026
Thank you, Victoria, for this excellent review. We will pass this onto Finn, Ruth and the Team.
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