DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 5/5

Trustpilot

Kaiya at the aberdeen branch has been…

Kaiya at the aberdeen branch has been absolutely amazing, me and my partner are renting our first home together and she has just been fantastic! Replying to all emails quickly and answering all of my silly little questions:) we cannot wait to pic up the keys , ans drop off some flowers for her ! Can’t begin to explain how brilliant she’s been ! Thank you kaiya ❤️

Lily · 29 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Lovely and great service

Me and my partner would like to say thank you to Caroline Connelly at DJ Alexander based in Byres Road (Glasgow). She helped us to find a new house suitable for our needs, she has been really flexible and helpful and kind with us for everything we needed and everything we asked to her. I really recommend Caroline to everyone :)

Mirko · 27 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

A big thank you to Diane Harte of DJ…

A big thank you to Diane Harte of DJ Alexander. You were very helpful right from the beginning to the end. You’re amazing, continue with your good work.

Emelia · 23 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

They very helpful were very helpful of i needed any…

They were very helpful of i needed any help or questions there worker name kieren mooney was very very helpful .

Hajra · 21 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Excellent support from Kieran

Kieran has been a huge help all the way through from when we moved in 6 months ago. Very attentive and genuinely nice person that is always on the ball. Thanks for all the help mate!

Callum · 21 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

First class service

Rating only, no written review.

Colin · 21 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Thank you DJ Alexander!

We have just rented out our flat in Glasgow and were guided through the process by the team in Byres Road. Special mention to Caroline who kept us up to date and ensured the tenants move in went smoothly. Thank you!

Claire · 21 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Great selling experience with Sarah

We sold our property with Sarah and she was brilliant to deal with from start to finish! Sarah was very attentive and knowledgeable, and made everything super easy for us. Our property sold within 4 weeks and we were delighted with the offers we received. Would highly recommend Sarah McIntyre at DJ Alexander, and will definitely use her again in the future!

Marc · 21 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Fantastic support from Gill!

Gill has been absolutely fantastic in assisting with my new property. I am relocating from Edinburgh to Aberdeen so had to do everything via phone call and email, the support and advice Gill has given has been incredible, making the full process extremely smooth and easy. I would 100% recommend Gill to anyone!

Darryl · 18 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 1/5

Google

Beware!!!!!!!! Avoid this company at all costs and DO NOT allow them to manage anything to do with your property! They are incompetent, and are actively withholding rental income from me. I have made multiple attempts to request release of these funds and they are now ignoring me. 1 star (minimum allowable), does not provide true justification of just how terrible this service has been.

Ali · 16 December 2023 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

If bought over from Stonehouse Lettings, we still have no recovered the money they are due us. It’s an absolute joke.

Erin · 16 December 2023 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

If I could give 0 stars I would. We’ve had a leak in our flat since September 2022 and there has been no internal repairs done. We have had 3 property managers now within a year as everyone just seems to leave. Very rude staff on the phone, particularly Samantha. Would not recommend anyone to rent a flat with this letting agency.

Aoibhinn · 16 December 2023 · DJ Alexander Aberdeen

★★★★★ 1/5

Trustpilot

Avoid! Especially Students!

Avoid! D.J. Alexander (formerly Stonehouse Lettings) does not care about the tenants in the slightest, other than their money! There’s no 24 hour assistance for heating/lock/security issues, even in an emergency! Anything that needs repairing or replaced takes months and on top of that they will blame and try to charge you for it when you move out. Students especially, they think they can take advantage of your age and relative inexperience. After letting with them once we avoided them like the plague until they unfortunately took over the smaller agency we rented with and we were devastated. We are good respectful tenants and take pride in that and yet we haven’t seen a penny of our deposit and it has been over 6 months since we moved out. I wouldn’t write a review like this unless I really felt I necessary, to stop other students experiencing what we have. Even amongst our circle we aren’t the only ones who have experienced this. I really would avoid using them if it’s possible

LJackson · 15 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

New tenant in Edinburgh …

Thank you for the rigorous yet seamless process in securing my first accommodation here in Edinburgh. Ashley, Gill and the entire team have gone over and beyond to ensure the transition was smooth for me.

Oluwaseyi · 15 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Excellent service

Rating only, no written review.

Binyamin · 14 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

I worked with Craig regarding ending my…

I worked with Craig regarding ending my tenancy and he went above and beyond to meet my specified needs with my landlords during a difficult time to move. He helped me arrange appropriate times to get my furniture collected by a charity shop. Such a reassuring experience with him.

Phil · 14 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

currently renting with djalexander and…

currently renting with djalexander

Hazzan · 14 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Communicative and Professional throughout.

From the initial viewing, receiving the keys, and navigating a few Landlord bumps on the way, Evie (Property manager) has been nothing but fantastic.Quick to respond to any queries, efficient, professional and personable throughout.In her absence the 'PM' Team were great to deal with too.I would highly recommend and wouldn't hesitate to let off them again.

David · 14 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 1/5

Google

Rating only, no written review.

Zac · 14 December 2023 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Google

I am a current tenant of DJ Alexander and I have had the pleasure to deal with the Fantastic Paul Hyett-Czompo. He has completed 2 property inspections in my home and is so respectful and polite. Paul is responsive with his communication and in arranging maintenance issues. I can't rate Paul and DJ Alexander highy enough!

Jenny · 14 December 2023 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 1/5

Google

Extremely unprofessional behavior by the checkout team. I have been chasing up for 3 months and they don't even bother to reply. The charges are unreasonable and the communication nonexistent

Rajshri · 14 December 2023 · DJ Alexander Glasgow

★★★★★ 1/5

Trustpilot

Worst letting agent ever - AVOID

DJ Alexander have been wildly incompetent throughout our tenancy. Upon check out the dispute re our deposit has been laughable. They were looking to charge us for cleaning despite the fact that the property was disgusting when we moved in and we notified them at the time that unless they got it cleaned, we wouldn’t be cleaning it to a professional standard upon leaving. We evidenced this in our dispute but no one paid attention and I had to send the evidence three times. They also tried to charge us for shampooing a carpet that was rated the lowest rating on the inventory when we moved in and was very badly stained before we were even tenants (these charges magically disappeared upon challenging. They even tried to charge us £5 for a lightbulb that we evidenced the previous agent advising us that it could not be changed due to its location! They are absolute rip off merchants. Weeks between responses, never following up etc. We moved out on 26th October and on 13th December we are still no further forward. Honestly if you can avoid them then seriously do!

Christina · 13 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

imran iqbal was a big help when i had…

imran iqbal was a big help when i had issues with the shower.

Steins · 12 December 2023 · DJ Alexander Aberdeenshire

★★★★★ 1/5

Google

I am applying for last few months to get a 2 bedroom flat on rent and each time they are saying property has been rented out. This time I have found that the property is still available but they were laying. After accepting my application, keeping deposit, getting satisfactory information from the godlord company still saying the application is unsuccessful. I will say Dj alexander is unprofessional .I will not recommended Dj alexander

Mohammed · 12 December 2023 · DJ Alexander Edinburgh (John Cotton Centre)