5/5
TrustpilotI will always recommend DJ Alexzandra…
I will always recommend DJ Alexzandra they’re are the best letting agents
Agent replied · 10 June 2024
Thank you, Akewushola, for this excellent review. We will pass this onto the Team.
Trusted Agent profile
DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more
★★★★★
3,045 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,045 reviews on two platforms, rated 3.9 out of 5 overall.
Our offices
DJ Alexander's five offices, most reviewed first. Each has its own page.
- DJ Alexander Edinburgh (John Cotton Centre)John Cotton Centre, 10 Sunnyside, EH7 5RA2,113 reviews · 552 on Google (3.2)127 in the last 90 days
- DJ Alexander AberdeenNeo House Riverside Drive, AB11 7DG1,977 reviews · 422 on Google (3.4)101 in the last 90 days
- DJ Alexander Glasgow303 Byres Road, G12 8UQ1,724 reviews · 282 on Google (3.1)112 in the last 90 days
- DJ Alexander Edinburgh (1 Wemyss Place)1 Wemyss Place, EH3 6DH1,656 reviews · 115 on Google (4.0)124 in the last 90 days
- DJ Alexander Aberdeenshire20 High Street, Kemnay, Inverurie, AB51 5NB1,593 reviews · 38 on Google (3.8)102 in the last 90 days
Latest reviews from every DJ Alexander office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotFlat viewing experience
Our experience of flat viewing with DJ Alexander was great! As first time renters this process can be a bit daunting, but the property manager helping us, Gemma, was amazing. Provided good communication with me before and after the viewing, answered all questions we had and was very friendly. We will definitely continue to use DJ Alexander during our flat search!
Agent replied · 10 June 2024
Thank you, Kristin, for this excellent review. We will pass this onto Gemma and the Team.
1/5
TrustpilotI don't know what want wrong
I don't know what want wrong, I have been using Djalexander app looking for accommodation to rent for the past 1 year plus, all to no avail.When I apply viewing will be booked. hubby will attend, or I will take a day off where I work to attend the viewing sometimes I will attend with my uniform on at the end the flat won't be given to me, I have viewed more than 50 flats here in Edinburgh, no documents will be requested, I will receive an email saying I'm unsuccessful. During the process of going to veiw properties, I lost my 3 months pregnancy.My hubby and I had to rent a room to manage. I am left with nothing my heart will be fill with negative thoughts about Djalexander.
Agent replied · 10 June 2024
Dear Happiness,Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have.Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist.Kind regards,DJ Alexander Customer Service
4/5
Trustpilotrecieved excellent advice as to a…
recieved excellent advice as to a difficult situation regarding gurantor references. Jemma replied to all questions quickly and thouroughly.
Agent replied · 10 June 2024
Thank you, Charles, for this great review. We will pass this onto Jemma and the Team.
5/5
TrustpilotI applied to rent a flat with DJ…
I applied to rent a flat with DJ Alexander. Gill Annand made the approval process very smooth and quick, which is really appreciated. I can't wait to move to my new flat :)
Agent replied · 10 June 2024
Thank you, Alejandro, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotVery easy and understanding to use
Rating only, no written review.
Agent replied · 10 June 2024
Thank you, Akewushola, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotVery good experience
The warm reception I got from the Lady on my viewing day made it easy to decide to take the apartment. Bold, confident, straightforward and yet very welcoming. Thank you Gemma
Agent replied · 10 June 2024
Thank you, Yubee, for this excellent review. We will pass this onto Gemma and the Team.
5/5
TrustpilotReally great service
Since the moment I booked a viewing until all the reference process was completed, I received nothing but great and helpful attitude by Gael and Jill.All the process felt professional and trustworthy. I definitely recommend the agency.
Agent replied · 10 June 2024
Thank you, Rocio, for this excellent review. We will pass this onto Gael, Jill, and the Team.
5/5
TrustpilotVery good customer service
I recently dealt with the property manager Natalia. She was very helpful and answered all our questions. She was also honest and gave us prompt advice on rental market in Edinburgh. Very good customer service and great knowledge.
Agent replied · 10 June 2024
Thank you, Patrycja, for this excellent review. We will pass this onto Natalia and the Team.
5/5
TrustpilotAmazing experience as a tenant
I’m a DJ Alexander tenant for almost a year now. It’s been a good experience since I moved in, all thanks to the property manager, Natalia. She responds to emails quickly and always provides good advice. When she carried out the inspection in my flat, she was very respectful and did not treat the visit as “one of many”. Paid attention to all issues and made sure everything was sorted. Couldn’t recommend her more!
Agent replied · 10 June 2024
Thank you, Julie, for this excellent review. We will pass this onto Natalia and the Team.
5/5
TrustpilotImran was very professional and helpful…
Imran was very professional and helpful on the viewing day
Agent replied · 10 June 2024
Thank you, Sydney, for this excellent review. We will pass this on to Imran and the Team.
1/5
TrustpilotStay clear
Got to be by far one of the worst experiences of property management anyone could ever have. Incredibly unhelpful, poor service all round! Would strongly advise anyone to stay away.
Agent replied · 10 June 2024
Dear Bill,Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have.Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist.Kind regards,DJ Alexander Customer Service
5/5
TrustpilotSeamless!
Sarah McIntyre was incredibly attentive. Always quick to pick up the phone, respond to my queries and talk me through each step of the process. I was honestly so impressed. When she was in leave, her colleague Elliot kept me informed and provided the same high standard of support. Seamless! Thank you so much 😊
Agent replied · 10 June 2024
Thank you, Anna, for this excellent review. We will pass this onto Sarah, Elliot, and the Team.
5/5
TrustpilotThank you.
I would like to thank Sarah McIntyre for guiding me through the sale of my late mother's property. The whole process was made less stressful by Sarah's expert knowledge, efficiency and outstanding communication. Her friendly professional manner, from the start of the process to the very satisfactory outcome, was really appreciated at a difficult time. Thank you.
Agent replied · 10 June 2024
Thank you, Dara, for this excellent review. We will pass this onto Sarah and the Team.
5/5
TrustpilotEfficient and friendly sales team
DJA were a pleasure to work with in selling my flat. The market was slow and their guidance was really helpful in getting a good outcome. Sarah McIntyre and Stephen Lawson were fantastic - clear, competent, efficient and friendly. A delight to do business with.
Agent replied · 10 June 2024
Thank you for this excellent review. We will pass this onto Sarah, Stephen, and the Team.
5/5
TrustpilotVery responsive and helpful
Very responsive and helpful! Evie was terrific in helping secure the perfect apartment, I'm absolutely thrilled. Gill Robertson-Cree was great and so helpful with my application process. Would very much recommend this agency.
Agent replied · 10 June 2024
Thank you, Ciara, for this excellent review. We will pass this onto Evie, Gill and the Team.
5/5
TrustpilotFantastic easy process
Fantastic easy process, very quick with agent Laura Mctaggart she was available for questions whenever I have needed her. She was Polite and helpful, thank you Laura really happy about it all. Thanks to Ben and Mark for their support too.
Agent replied · 10 June 2024
Thank you, Kate, for this excellent review. We will pass this onto Laura, Ben, Mark and the Team.
5/5
TrustpilotTrue professional
I am a current tenant of DJ Alexander and I have had the pleasure to deal with the Fantastic Paul Hyett-Czompo. He has completed 2 property inspections in my home and is so respectful and polite. Paul is responsive with his communication and in arranging maintenance issues. I can't rate Paul and DJ Alexander highy enough!
Agent replied · 10 June 2024
Thank you, Jenny, for this excellent review. We will pass this onto Paul and the Team.
5/5
TrustpilotVery good
Very good, safe and efficient service. Job great done by Sarah and Asif.Highly recommended!
Agent replied · 10 June 2024
Thank you, Bruno, for this excellent review. We will pass this onto Sarah, Asif and the Team.
5/5
TrustpilotProfessional and knowledgeable
I have had a few viewings in Edinburgh with the excellent Property Manager Paul Hyett-Czompo. Paul has been extremely polite, professional and very knowledgeable. Although I have not found the right property for me, Paul has helped propose other properties and book me in for viewings. Always replies to my messages very promptly and is a real pleasure to deal with. Couldn't recommend him highly enough and is a top agent.
Agent replied · 10 June 2024
Thank you, Chi, for this excellent review. We will pass this onto Paul and the Team.
5/5
TrustpilotBoiler fault resolved so quickly
We were having issues with our boiler and Norman was incredibly friendly and helpful, kept us updated on the progress of the job and had organised a new boiler install within days. Really appreciated the swift resolution of the issue.
Agent replied · 10 June 2024
Thank you for this excellent review. We will pass this onto Norman and the Team.
5/5
TrustpilotAsif is fab
Asif is fab! Very helpful and quick. 5 stars all around!!
Agent replied · 10 June 2024
Thank you, Madeline, for this excellent review. We will pass this onto Asif and the Team.
5/5
TrustpilotA pleasurable viewing
Hi, it was a pleasure to meet Sara Liu when I went to view a flat.She was extremely friendly and gave me good advice.Finding the right property and moving is very stressful and it just makes it that whole lot better having someone like Sara to guide you through it. Thank you to Sara and a great company. Warm regards. Lin da Gatzke
Agent replied · 10 June 2024
Thank you, Linda, for this excellent review. We will pass this onto Sara and the Team.
5/5
TrustpilotA great experience with D.J. Alexander
I would like to give 5 stars to Asif Mohammad from DJ Alexander, Edinburgh . I had a great experience with renting my first property in Edinburgh, he couldn’t have done a better job. He is very professional, responsive and organised.I would like to say a big thank you to Asif and all the team from DJ Alexander Edinburgh for all of their excellent help
Agent replied · 10 June 2024
Thank you, Liudmyla, for this excellent review. We will pass this onto Asif and the Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
DJ Alexander is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about DJ Alexander
Which DJ Alexander office has the most reviews?
Edinburgh (John Cotton Centre) has the most, with 2,113 reviews rated 4.1 out of 5, followed by Aberdeen with 1,977.
Where are the DJ Alexander offices?
The five DJ Alexander offices, by town:
- Aberdeen: Neo House Riverside Drive, Aberdeen, AB11 7DG
- Aberdeenshire: 20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB
- Edinburgh (1 Wemyss Place): 1 Wemyss Place, Edinburgh, EH3 6DH
- Edinburgh (John Cotton Centre): John Cotton Centre, 10 Sunnyside, Edinburgh, EH7 5RA
- Glasgow: 303 Byres Road, Glasgow, G12 8UQ
Has DJ Alexander won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
