DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 1/5

Trustpilot

Bad customer relation

Fine home - excellent customer servicesTransferred to D J Alexander and experienced poor and unhelpful customer serviceThey make up their own rules and make you pay additional charges for them to bank transfer money to you if you make a mistake saying it’s a service out of lease. They charged me %20 of the money they owed me.

Alexander · 30 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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I have recently had a lovely experience…

I have recently had a lovely experience viewing a flat with Kirsten Scott, after not being successful first time round she has been very quick to sending me new places that I might also like to visit. Really going the extra mile as we all know finding a house is hard work! Keep up the good work.

Caroline · 30 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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I recently sold my home in Edinburgh…

I recently sold my home in Edinburgh and Stephen and Abby helped make the process seem very smooth and professional. There was excellent communication and any unexpected issues were very helpfully smoothed out quickly and positively resolved. My first buyer was unable to complete the sale but Stephen was able to contact the additional buyer quickly which resulted in a successful result for both parties- which I very much appreciated. It has been a pleasure working with him and I felt I was in good hands throughout the process.

Brenda · 29 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Imran Iqbal guided us really well while…

Imran Iqbal guided us really well while we went for viewing for a house in Gilmerton .It was realGood experience with him as he explained and helped with all the process related to the house and application . Thankyou so much

Nija · 29 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Exceptional

Exceptional, friendly and efficient service. Always pleasure to do business with. Thank you.

Muriel · 29 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Excellent experience with DJ Alexander…

Excellent experience with DJ Alexander thus far. Very clear and thorough.

Paul · 28 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Excellent and efficient service from…

Excellent and efficient service from Alison.She answered all my queries and help get solutions rather quickly.

Rocio · 27 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Great work Alison. Keep it up

Great experience with the customer service by Alison. Satisfying responses to the emails in timely manner. Great work.

Customer · 27 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 4/5

Trustpilot

Well done Gill Robertson and Caroline

We haven't moved yet. But from viewing till signing up the tenancy agreement and sharing the related documents, Gill Robertson and Caroline Connelly have been really helpful. Just I want information regarding schooling, energy suppliers; for which I contacted the office but haven't heard back yet. Hope once we moved in these queries will be addressed. Hoping for the best further too and thanks team for being accommodating till now.

Nadia · 27 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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The viewing experience is really good

The viewing experience is really good. And the staff is professional.

Quanyi · 26 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Viewing

Natalia was excellent throughout the viewing process.

Brian · 26 January 2024 · DJ Alexander Glasgow

★★★★★ 4/5

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Recent Inspection

We have been renting a property through DJ Alexander for almost 3 years, the service has been fine with issues addressed. Special mention to Elaine Thomson who carried out our most recent inspection in a professional and polite manner with great follow up. Thanks Elaine

Keith · 26 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Ellie McVitie thank uou for showing us…

Ellie McVitie thank uou for showing us the property and explaining the full process in details.

Emily · 25 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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I found the experience exciting and…

I found the experience exciting and very helpful Thankyou so much for helping me move into my new home :)

Mr · 25 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 4/5

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Great experience!

Been with DJ Alexander for 6 months now and very pleased with the service they have provided.Always very quick to respond to queries both general and maintenance specific when I have issues.Special mentions to Paul Hyett-Czompo and Kieran Mooney who have provided an excellent service for me so far!

Cammy · 24 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Caroline Connelly Kenilworth Letting

Caroline Connelly was my agent when I went for my viewing and was the one assisting until I moved in to my new property in Kenilworth.She was very patient and helpful which made the process easy and efficient. Thank you

Fadzai · 24 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

Trustpilot

Excellent Service - Well done Jemma!

Upon viewing the property, to securing the lease, the agent (Jemma) was and continues to be extremely communicative and owned any sort of question I had. A seamless end to end journey assured me I've made the right decision to move to a property managed by DJ Alexander Aberdeen. The experience in contract to others I've talked to along the way, is miles off and lets ace it, property management is fast paced, demanding and stressful. This was never obvious when dealing with Jemma and therefore sets her aside from several others within the industry. Jemma is, in my view, a great asset to her team and the Organisation.

Future · 24 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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A big thank you to caroline at DJ…

A big thank you to caroline at DJ Alexander. You were very helpful right from the beginning to the end.You’re amazing.

Pavel · 24 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Excellent Service

Stephanie McMillan was extremely helpful and professional when we let our flat through DJ Alexander. We were kept up to date with prospective tenants and they promptly secured a lease after undertaking the required checks etc. I would recommend Stephanie and DJ Alexander if you're looking for excellent property managers.

Pamela · 24 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Ellie DJ Alexander

Ellie was very welcoming, informative and extremely pleasant and very on the ball with back up.

Kenny · 23 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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My experience with Dj Alexander was…

My experience with Dj Alexander was very good.Sara dealt with the house sale professionally, keeping us up to date each step of the way, suggesting ways to make the property more viewable.When the first sale fell through( no fault of Dj Alexanders), Sara was very proactive in getting the property back up for sale.She was very approachable and understanding.I would recommend using Dj Alexander and I would use again.

Fiona · 22 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Very professional in every way

Very professional in every way. Recent sold two properties for me. Also, bought property with company. I cannot thank the staff enough for arranging and doing viewings for me. A special thank you to Sara Rankin who went above and beyond, nothing was to much. Credit to the company.Well done to everyone involved.Will certainly recommend.

Mrs · 22 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Kieran is perfect person for the job

Kieran is the perfect person for the job Very professional

Yakubu · 22 January 2024 · DJ Alexander Aberdeenshire

★★★★★ 5/5

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Made the whole selling easy which was a…

Made the whole selling easy which was a bit difficult as we are based in England.Thank you to all involved.Brian and Kirsten Houston

Brian · 21 January 2024 · DJ Alexander Aberdeenshire