DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 1/5

Google

Absolute incompetence from their staff all round. Spoken to several people from their management team and they had a takeover all while there’s been an ongoing issue for the last 6 months. The property above my flat that they are supposed to be managing caused damage to my bathroom with a leak and the issue still has not been sorted. Told that another company Lomond is dealing with the Bristol area and they have been just as useless. I am now resorting to reviews and higher management and would absolutely advise to avoid them. No care for people that have to suffer and avoiding emails and phone calls.

Joe · 17 December 2024 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Trustpilot

Many thanks to Carol Clark

Many thanks to Carol Clark. Great job. Very professionally, quickly and good treatment.

Andrii · 17 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Ryan was great

Ryan was great! Super helpful, thank you!

Imogen · 17 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 1/5

Google

Lettings agency is hopeless. They say December is a quiet month but when I asked on 12 Dec to view an unoccupied flat less than 5 mins walk from their Sunnyside office they said they’d nobidy available until 17 Dec.

Sir · 16 December 2024 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Trustpilot

Very professional and fast

I had an excellent experience with this team during the rental process especially Ms Laura Mctaggart . The communication was clear and timely at every stage. Once my referencing was complete, I received detailed instructions regarding the next steps, such as signing the tenancy agreement and managing the move in process . I would highly recommend their services to anyone looking for a professional and well-organized rental experience. Thankyou Laura once again for all your support 🥳🥳

Syama · 16 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

I’m incredibly grateful to landlord…

I’m incredibly grateful to landlord for offering me the opportunity to rent this flat. From the start, the communication has been clear, professional, and friendly. They made the whole process, from viewing the property to securing the lease, smooth and easy.The flat itself is in great condition, and I’m excited to move in and make it my home. I really appreciate how helpful and accommodating [Landlord’s Sophie ] has been in answering all my questions and providing me with all the necessary information.Thank you again for your support and for giving me the chance to rent this wonderful place. I’m looking forward to settling in!

Christian · 16 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

A Professional and Dedicated Sales Team

A very big thank you to all the sales team at DJ Alexander’s -Yasser,James Abby and of course Stephen who were always there to advise me throughout the entire sales process.

Ruth · 14 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 4/5

Trustpilot

Carol Clark attended to me within…

Carol Clark attended to me within 48hours. She answered my question on time.

Rachel · 14 December 2024 · DJ Alexander Aberdeenshire

★★★★★ 1/5

Google

I was supposed to meet Stephanie for a viewing today. I got there 5 mins early and waited, and waited. Called their number, the lady I spoke to could not get hold of Stephanie and said she left a voicemail. At 16:25 I finally left as it was freezing! Only to have an email from them saying that I DID NOT ATTEND! And how she called me twice, she never! At 15:57 she said in an email how the deposit was taken from someone at 14:00. So WHY ARRANGE MORE VIEWINGS after that? Disgusting, unprofessional and liar.

Alexandra · 14 December 2024 · DJ Alexander Glasgow

★★★★★ 5/5

Google

All I can say is a massive thank you to Diane!! Super helpful acquiring my friend and I a new flat straight away. Very reliable and always responded quickly, made our hectic move such a smooth process. Cannot recommend her highly enough.

Freya · 14 December 2024 · DJ Alexander Glasgow

★★★★★ 5/5

Trustpilot

I have been with DJA for many years and…

I have been with DJA for many years and am very satisfied with the service. I would commend Adam Irving from the Maintenance Team for supporting us with a very complex water ingress and dampness repair. Many thanks

SMR · 12 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Quick sell

I never imagined my flat would sell so quickly and it was a pleasure to work with Ruth in the process: very professional, kind and positive. What I imagined to be a stressful experience turned out to be very pleasant thanks to her energy. I would highly recommend DJ Alexander if you are thinking of selling a flat.

D · 12 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

We used DJ Alexander for a flat sale in…

We used DJ Alexander for a flat sale in Glasgow. The level of professionalism and customer service was second to none. Our sale turned out to be trickier than we expected but both Ruth and Connor were excellent to deal with, knowledgeable and always prepared to go the extra mile to get to completion. I would thoroughly recommend this firm and wouldn't hesitate to use them again.

Donald · 12 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

I recently attended a viewing with a…

I recently attended a viewing with a friend and was very impressed with Chris McHenry’s professionalism and knowledge surrounding the property, I would happily recommend this branch to anyone interested in finding a home in Edinburgh.

Molly · 11 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 4/5

Trustpilot

Helpful Hannah

Hannah gave really helpful advice when we visited the Edinburgh office. She explained the process, provided us with useful information on what the different areas within Edinburgh had to offer & the transport links to the city centre.She has continued to help us in our search for a rental property via email. Many thanks for all your support Hannah!

Sunshine · 11 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 1/5

Trustpilot

Very very poor letting agent - avoid at all costs

My rental properties were transferred over to DJA from Taylettings after company takeover. After experiencing excellent service from Taylettings the DJA service standards dropped off a cliff. Impossible to contact any property managers as answer machines and no call backs. Two significant issues relating to DJA overpaying council tax and not requesting refunds - after 8 months. And also DJA completely failing to respond to a mortgage broker to renew property insurance on 3 properties. Blatant mis-management and shoddy service. Now trying to transfer out of DJA and still encountering a blank wall of no communication. Worst letting agents ever.

Mike · 11 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Proffesional service

The proccess of renting new property was very quick and simple. Patrycja did amazing job and kept us right from the beggining to the date of moving in. All the informations were sent by email along with the guides for tenants. Happy to recommend !

DAMIAN · 11 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Alexandra is amazing

Alexandra is amazing. She is very nice and helpful. She helps me a lot on negotiating with the landlord about the starting time of the rent.

Liang · 11 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Yvonne was so helpful and made a…

Yvonne was so helpful and made a stressful day so easy !! Thanks for your help Yvonne ..

Martin · 10 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Edinburgh flat search

I have been on the hunt for a 1 bed over the past month and from my first viewing with James C we kept in touch with him and he introduced me to several opportunities. We managed to find a great doer upper and currently under offer on it, really appreciate his personable approach and informative advice.

Tino · 10 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Oliver while searching for a rental property, and I must say, his professionalism truly stood out. From our first interaction, Oliver demonstrated a deep understanding of the rental market and was attentive to my needs and preferences. He took the time to listen and provided tailored options that matched what I was looking for.Throughout the process, Oliver maintained clear communication, promptly answering any questions I had and guiding me through each step. His knowledge of the properties and the surrounding areas was impressive, which made me feel confident in my decisions. I appreciated his honesty and transparency, which fostered a trustworthy relationship.Overall, I highly recommend Oliver for anyone looking to rent a property. His professionalism, expertise, and dedication to client satisfaction made the experience seamless and enjoyable. Thank you, Oliver, for making my property search a positive one!

Jordan · 9 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Google

I am a landlord who would like to take this opportunity of acknowledging the fantastic service I have had from Stephanie McMillan at D J Alexander. Stephanie takes the pain out of Bea landlord, she is approachable, kind and always willing to listen & assist wherever possible. Please don’t ever leave, Stephanie

Catherine · 9 December 2024 · DJ Alexander Glasgow

★★★★★ 5/5

Trustpilot

Good Letting Agency as a tenant

I have been a tenant of DJ Alexander at the same property for about 3 years. I have been a happy tenant, with any issues I have brought up being resolved in a fast manner, although there haven’t been many. I recently had an inspection with Jenn, who was great at answering any questions about the upkeep of the property, and helpful about things we needed to make sure we were doing g

Samuel · 9 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Trustpilot

Very helpful with regards to the…

Very helpful with regards to the logistics of getting everything sorted and very friendly and helpful for handing over the key and getting started in the new house.

Robert · 9 December 2024 · DJ Alexander Edinburgh (1 Wemyss Place)