Trusted Agent profile
★★★★★
3,052 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,052 reviews on two platforms, rated 3.9 out of 5 overall.
DJ Alexander's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThankful and Grateful
I'm so grateful for your help in finding a rented apartment- Connor Quinn! Your persistence and assistance, even from a distance, were invaluable. Thank you for staying in touch, offering advice, and making this process smoother for me. Your kindness and support mean a lot, and I appreciate everything you've done to help me.
5/5
GoogleI had an excellent, seamless experience selling my flat in Edinburgh with DJ Alexander. It was very quick and easy as I was guided by highly -professional team from start to finish . Lovely ladies Abby Grigg and Sarah McIntyre did the job confidently, professionally and with great respect and willingness to help. They were always there for me if I had questions, and , on the other hand , did all the necessary work of finding the buyer, negotiating price and making sure the flat is in it’s perfect condition quickly and easily and Could not recommend DJ Alexander (especially Abby and Sarah , who were responsible for my case ) more.
Thank you Asya, your feedback means the world to us and so glad you have entrusted us with the sale of your property. Here if we can ever assist you again with selling or buying a property. Many thanks, Melinda, Sales Director Scotland
5/5
GoogleI want to express my appreciation for the positive attitude and proactive approach demonstrated by Anna Scot, Property Manager in Aberdeen. As a tenant, I’ve found all my requests have been handled promptly and efficiently. Professionals like Anna are a true asset and deserve to be recognized and valued by their employer.
5/5
GoogleRecently bought my first flat with DJ Alexander. Thank you to James Coyle who was very professional, great help and made the process very smooth! Really recommend and thank you again!
Thanks Eloise for the lovely feedback about James. Enjoy your first home and best wishes, Melinda, Director of Sales.
5/5
GoogleExcellent service and advice selling my flat. A well organised team and I would gladly recommend DJ Alexander to others. Many thanks to Yasser and James.
Thanks so much for the amazing feedback re Yasser, James and the team. We are so happy we could assist you with a really successful sale! Here if you ever need us in the future. Best wishes, Melinda, Director of Sales
5/5
GoogleHolly Southwick helped me in my flat viewings and was a great help answering any questions that I had. Thank you!!
Thank you Sophie, for this excellent review. We will pass this onto Holly and the Team.
5/5
GoogleVery happy with our experience with Dj Alexander. Christopher Nicol was extremely helpful, knowledgeable and was happy to answer any questions regarding the property. Highly recommended.
Thanks so much for the lovely feedback Robbie, much appreciated!
5/5
GoogleThe service from Yasser and his team was outstanding from the start of selling my property to the end very helpful and understanding. Thank you so much .
Thank you Paul for taking time to write such a fantastic feedback about Yasser and our team. Thank you for entrusting us with the sale of your property and we always here if you ever need us in the future too. Best wishes, Melinda
5/5
Google5 Star Service. I recently viewed a property with Keiran one of the sales consultants at DJ Alexander and had a great experience. Keiran was extremely informative about the property and also offered helpful guidance on the rental side, which was especially valuable to us as investors. Although the property we initially viewed wasn’t the right fit, Keiran took the time to suggest alternative options and even booked us in for another viewing the following day. Really appreciated the knowledgeable and proactive approach, highly recommended!
Thank you for your lovely feedback about Keiran and recommendation, much appreciated. Hopefully we can help you find your next ideal investment property. Best wishes, Melinda, Director of Sales
1/5
GoogleDJ Alexander is the worse property management company I have ever come across in my life. Their services are very poor and all they care for is their earnings they don’t care about you the individual.
Dear Emmanuel, Thank you for taking the time to leave a review. We are happy to look into any issues that you are experiencing, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team.
1/5
GoogleThis is the second time a viewing has failed and they never notified me.. Edit: in response to your reply stating that you don't have me on file. Here's the email you guys sent.. The fact that you don't have me on file further proves that your agency is definitely lacking in professionalism.. Or it just shows a typical attempt to shift the blame to the reviewer which is a common practice for a lot of places.. I would steer clear of you guys with such a horrible experience.. But thanks for replying a week later..
Hi George, sorry to hear about your experience. Was it a viewing for a property to rent or to buy as you have left a review on our Estate Agency (Sales) side and we dont seem to have any propsective purchaser under your name. either way, i would be very happy to assist. Looking forward to hearing from you. Many thanks
5/5
GoogleI purchased my flat from DJ Alexander as a first time buyer, and the process couldn’t have been smoother. The agents knew everything about the property at the viewing, which I think helped me in my decision, as they appeared trustworthy, and kind. They also were vigilant in their communication with me following the viewing. There was only a few minutes between me enquiring to see the property, and me being booked in via phone call! Great experience, with a great company. Thanks DJ Alexander sales!
Thanks Nico for your kind words, it will mean a lot to my team. I'm glad we could assist you with getting your first property and once again wishing you all the best for your the next chapter in your new home. If we can assist you with any property related queries in the future, please don't hesitate to contact us. Our doors will always be open for you. Best wishes, Melinda
5/5
GoogleEverything in selling the flat went as expected. Advice etc was excellent and would recommend the team Yasser, James and Kaiya
Thank you Gwen for the lovely feedback and kind recommendation. We are glad we could assist you with the sale of your property. We are here if you ever need is in the future! Best wishes, Melinda
5/5
GoogleSelling our flat through DJ Alexander's team (Yasser, Abby and Sara) was a very smooth experience. Their advice was spot-on throughout the whole process, and they achieved a price greater than we had hoped for. It was very easy to put ourselves in their hands and let them get on with their jobs. Happy Bunnies at our end!
Hi Huw, Thank you so much for such a lovely feedback, it is really appreciated! Our team is passionate about doing whats best for our clients and making the process as smooth, efficient and friendly as possible. We are so happy you chose us to work with. Kind regards, Melinda
5/5
GoogleCould not be happier with the service from Sarah McIntyre and Sara Rankin , they were super efficient and helpful with the sale of our home in Edinburgh New Town. Sarah was friendly and kept in touch throughout all the viewings and advised us extremely well throughout the process, which we needed having been in our flat for 21 years and not having much idea about selling! They made the experience much smoother and less stressful than we imagined it might be. Very much appreciated and could not recommend highly enough.
Hi Jane, Thanks so much for your amazing feedback. So glad Sarah, Sara and our team could assist you with the smooth and efficient sale of your property. Best wishes for the next chapter! Kind regards, Melinda
5/5
GoogleExcellent service from Elliot - prompt to respond to queries, friendly and professional at all times and proactive in reaching out if needed. Elliot was always on top of any issues, greatly easing the stress involved in selling a property.
Thank you Richard for your kind words about Elliot and the selling process with DJ alexander. I'm so glad we could assist you! Best wishes, Melinda
1/5
GoogleI had two viewings that went awful. My first viewing the location was hard to reach and we weren't given enough instructions on how to reach so we ended up losing 10 minutes only going in circles around the location. My second viewing time was changed by the company without consideration for my own schedule and I had to go with their new viewing timing. As a result we were barely 5 minutes late for the viewing and when we arrived there was no one at the property. We didn't even receive notice of the agent or landlord leaving or even confirmation from the person doing our viewing. This is blatant disrespectful for your clients' own time and schedule. Furthermore, the agent doing our first viewing was so rude and unhelpful!
Good morning, I note your 1* review without any explanation. Please let us know how we may assist? Looking forward to hearing from you. Melinda
5/5
GoogleWhat a very pleasant experience dealing with Sarah McIntyre and Kaiya Rae when selling our property recently. Nothing was too much trouble and all questions and emails were answered promptly and to our satisfaction. I would definitely recommend the service provided by DJ Alexander, and their team, many thanks. Kenny & Penny
Many thanks Kenneth for you lovely feedback! We are glad we could assist you with selling your property and great to hear you found your experience very pleasant and would be happy to recommend us. Much appreciated! Best wishes, Melinda, Sales Director
5/5
GoogleGreat service from Sarah McIntyre, Kaiya Rae and Abby Grigg. Always answered any questions promptly and kept me up to date every step of the way - Would definitely recommend!
Thank you Alice for your kind words, and recommendation! Best wishes, Melinda
5/5
GoogleGreat service from DJA. Good advice at the start and good feedback during the process. Lots of local knowledge. Esp Stephen, Sara and Abby in the Edi office . Yes, I'd use them again. :-)
Thank you, Gary, for this excellent review. We will pass this onto Stephen, Sara, Abby and the Team.
1/5
GoogleWould not recommend, if you have an option to go with someone else I'd strongly urge you to do so.Their communication is extremely poor, we've been in a flat managed by them for almost 3 months and the issues that were highlighted prior to move in and within the first fortnight have still not been resolved. I have had to call them to ask for an update and each time they have said it will be sorted but still waiting. I have dealt with a few letting agents over the years and the others have all dealt with any issues within a week.
Dear Carol, Thank you for taking the time to leave a review. We are happy to look into any issues that you are experiencing, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team.
5/5
GoogleWe couldn’t praise Yasser and his team highly enough. First class service from the very beginning of our property sale journey. We would highly recommend for anyone looking for a professional, efficient and therefore stress free experience. Caitriona & Ian MacDonald
Thank you, Catriona, for this excellent review. We will pass this onto Yasser and the Team.
5/5
GoogleHighly recommend DJ Alexander to anyone selling their flat in Edinburgh. I found the entire process effortless due to the fantastic team that managed me through the process. Main interactions were with Stephen (senior branch manager) who was highly professional, kept me updated with progress as required and ensured the team got the flat in the best condition possible to put to market. Special mention to Sara who turned round the marketing material in record time and Abby who managed an amazing amount of viewings in a very short window.
Thank you, Kirsty, for this excellent review. We will pass this onto Stephen, Sara, Abby and the Team.
5/5
GoogleI received excellent, friendly, professional service from Claire last week. Claire flexed her diary for me to enable to view a property in Glasgow G12. She couldn’t do enough to help. I would most definitely recommend booking a viewing with Claire, she knows her business inside out and is clearly amazing at her job! Thank you for everything Claire!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
DJ Alexander is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Edinburgh (John Cotton Centre) has the most, with 2,120 reviews rated 4.1 out of 5, followed by Aberdeen with 1,984.
The five DJ Alexander offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
