DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 5/5

Trustpilot

“I had an excellent experience with…

“I had an excellent experience with Alexandra Property Agent. From the very beginning, communication was clear and professional. They took the time to understand what I was looking for and guided me through the process with patience and care. Everything was handled efficiently, and I always felt supported and well-informed. I especially appreciated their friendly approach and attention to detail, which made the whole experience stress-free. I would definitely recommend Alexandra Property Agent to anyone looking for reliable and trustworthy service.”

Aly · 25 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Trustpilot

Helpful

Laurie is always on hand to help and goes above and beyond.

Alex · 24 September 2025 · DJ Alexander Aberdeen

★★★★★ 5/5

Trustpilot

I had a fantastic experience with DJ…

I had a fantastic experience with DJ Alexander in Glasgow. Ailie and Diane were both incredibly helpful, professional, and supportive throughout the whole process. They kept me updated every step of the way, answered all my questions quickly, and made everything smooth and stress-free. Their friendly approach and attention to detail really stood out. I’m very grateful for their excellent service and would highly recommend DJ Alexander, especially Ailie and Diane, to anyone looking for a reliable real estate team in Glasgow.

Garvit · 23 September 2025 · DJ Alexander Aberdeen

★★★★★ 5/5

Trustpilot

Recently moved into our new home

Recently moved into our new home, we were assisted by Scott McKee. Scott was super helpful during the whole moving process and even after. He's friendly and easy to talk to, which made everything way more straightforward and made a great memorable experience, would definitely recommend!

Benjamin · 23 September 2025 · DJ Alexander Aberdeen

★★★★★ 5/5

Trustpilot

Thanks to the entire DJ Alexander Team…

Thanks to the entire DJ Alexander Team for their professionalism throughout the tenancy period of 5+ years in the property.

Anonymous · 22 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 1/5

Trustpilot

I would not touch this company if my…

I would not touch this company if my life depended on it. Due to our home been flooded we rented a flat in Buchlyvie Gardens Bishopbriggs for 6 months. Paid a £1380 deposit. The flat was in reasonable and clean condition but very dated. We had issues we fixed ourselves after being told by agent to try options. We thoroughly steam cleaned property before vacating on 25 July. We replaced doormats, cleaned drains with solution and left the flat in better condition than received. DJ Alexander branch Edinburgh inspected it and said very light cleaning was required e.g. some dust on a bedroom blind and cooker hood. The cooker hood was so old we were frightened it would break on taking it apart. After being assured by DJ Alexander Edinburgh that my deposit would be returned in full as the landlord could not be located within the 30 day timeframe. I received an email on 6 September to say they have now retained 145 pounds, despite new tenants moving in as soon as we moved out. We have only just received the remainder of our deposit 9 weeks after leaving flat and now going through a process for the disputed amount. They should be ashamed of themselves treating tenants they way they do, they don't even have the decency to phone you, all done by email.

Sandra · 22 September 2025 · DJ Alexander Aberdeen

★★★★★ 5/5

Trustpilot

Very impressive service.

We are really impressed by the service we received from the team at DJ Alexander. Jill and Charlotte made the process so easy and straightforward. They were friendly and professional, explained everything clearly and made it so easy for us. Also, John in the compliance department was so professional and efficient in making sure our house was ready to let. He was also so friendly and helpful during the various work that had to be done. We really appreciate the whole team.

Drew · 21 September 2025 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

Gordon · 21 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Trustpilot

Great letting agent

Great letting agent. Reliable and trustworthy

Harleen · 19 September 2025 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

I have had a really positive experience with DJ Alexander letting agent.The apartment is beautiful and well furnished, and the staff are always courteous and professional.Any repairs or maintenance are handled promptly.I have felt supported since the beginning of my tenancy. I would highly recommend them to anyone looking for a reliable and letting company.

Janet · 18 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Trustpilot

We had a very good experience with…

We had a very good experience with Connor Quinn, who is an excellent property manager. Connor was helpful and personable in showing us the property and explained the process in helpful detail. Definitely recommended.

Derrick · 17 September 2025 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

I had a confirmed viewing with DJ Alexander, arrived at the property on time, and even informed them that I was there. No one answered, and after waiting with no response, I had to leave. What makes this worse is that I was told afterwards that “the viewings before mine went successfully.” That is irrelevant! mine did not, and that is what mattered. The entire experience was unprofessional and a waste of my time. If an agency cannot handle something as basic as ensuring a prospective tenant can access a scheduled viewing, it raises serious concerns about their reliability.

Nusiba · 16 September 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 5/5

Google

This is the second time I have used Alexander Estate agents to sell a flat and Yasser Albassam and his team have again been excellent. Ensuring I was aware of what needed to be done without overcomplicating the process. It was seamless from start to finish. Thanks again

Ralph · 16 September 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

★★★★★ 1/5

Google

Absolutely useless from day one right until the end. The teams communication makes it impossible to get any issues resolved, I have set aside so much of my own time and effort to get problems resolved and the team may as well have refused …

Sophie · 16 September 2025 · DJ Alexander Glasgow

★★★★★ 5/5

Google

After some difficulties with moving in and landlord's lack of communication, Chloe came to inspect the flat. She was very attentive, took things seriously, and took ownership of issues that are now being fixed.

Archie · 16 September 2025 · DJ Alexander Glasgow

★★★★★ 1/5

Google

Absolutely awful place to deal with. I dealt with Sophie Balsillie at Byers road. …

Ross · 16 September 2025 · DJ Alexander Glasgow

★★★★★ 1/5

Google

Terrible service! Found the flats we like on Zoopla, emailed few times - no reply. …

浩一王 · 16 September 2025 · DJ Alexander Glasgow

★★★★★ 1/5

Google

Unorganised and Unreliable. My experience with this particular branch during their management of the property was awful. Firstly they charged me and took a holding deposit for the property which is illegal in Scotland. They left me …

Denise · 16 September 2025 · DJ Alexander Glasgow

★★★★★ 1/5

Google

Feedback is I'm very desapointed at handeling my cleaning and desposig my very good items....pushing it to ged rid of items and not being there when that happen. I 'm still in questioned if more good items went into rubbish without my knowledge? Not happy and woried at same time.

Vila · 11 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Google

Sorry to hear about others poor experiences with Dj Alexander. However they have been very helpful with myself, I've been renting a flat for about two months. During that time there has been quite a few issues and they have been dealt with quickly and effectively. I especially want to thank my property manager Dora Alves as she has been exceptionally helpful!

Lorie · 11 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 1/5

Google

Please see my recent correspondence with Amy Taylor and Muhammad Munawar: lack of proper cleaning and the start of a flood caused by the cleaners switching off the freezer; lack of proper checks at the end of a tenancy and long list of problems found by the new one; failure to notice missing items, incorrect notification of a problem already rectified (or at least paid for), harassment and failure to respond by the affiliate company regarding AML, etc, etc.

Don · 11 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 1/5

Google

Communication from DJ Alexander is awful. As the client you’d expect regular updates, this isn’t the case and when you phone them they’re never available and have to wait for a call back

Dave · 9 September 2025 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Originally Stonehouse lettings. Awful service and tried to take most of my deposit at the end of tenancy for very dubious reasons. I challenged this. Thankfully adjudicator was on my side. Avoid like the plague

Moshood · 7 September 2025 · DJ Alexander Aberdeen

★★★★★ 2/5

Google

Extremely disappointed with our experience at DJ Alexander. My wife and I are in a very difficult position due to our landlord planning to sell. Since this news we’ve had notice to leave/section 11 and we’ve just found out we’re expecting our first baby. I reached out multiple times explaining our circumstances and asking for help, but there’s been no empathy or real support. We applied for a property on Tollbrae Road weeks ago, chased it up several times and eventually got offered a viewing, only for it to be cancelled because it had already been rented. It would have been fair to at least let those already booked view it. On top of that, we had another viewing where the agent turned up 15 minutes late. We understand the market is busy, but the lack of communication, fairness and respect has been really disappointing. We had high hopes DJ Alexander could help us but instead we’ve been left feeling ignored at a time we needed support most.

Dale · 4 September 2025 · DJ Alexander Edinburgh (John Cotton Centre)