Trusted Agent profile

DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

3.9

★★★★★ Good

3,052 reviews across 5 offices and 2 platforms

DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,052 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

3.3 / 5

1,409

Reviews on Google

All 5 offices

Trustpilot logo

1,643

Reviews on Trustpilot

Business-wide

Our offices

DJ Alexander's five offices, most reviewed first. Each has its own page.

Latest reviews from every DJ Alexander office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently went for a flat viewing in Edinburgh with Elliot, and he was absolutely fantastic from start to finish. He was punctual, friendly, and really knowledgeable about the property and the local area. Elliot took the time to answer all my questions thoroughly and made the whole process feel relaxed and straightforward. It’s clear he genuinely cares about finding the right place for his clients. I came away feeling very well-informed and confident about the property. I’d definitely recommend Elliot to anyone looking for a professional and personable agent in Edinburgh!

Hannah · 26 November 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 26 December 2025

Thank you, Hannah, for this excellent review. We will pass this onto Elliot and the Team.

1/5

Google

Rating only, no written review.

Sylvie · 26 November 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 26 December 2025

Dear Sylvie, Thank you for taking the time to leave a rating, we appreciate your feedback. We are happy to look into any issues that you are experiencing, please contact customerservice@djalexander.co.uk for further assistance. Kind Regards, DJ Alexander Customer Service Team

5/5

Google

Staff and their services absolutely helpful. Whole helps me throughout our journey from finding good house to move in. Thanku team DJ Alexander Inverurie.

Zobi · 15 November 2025 · DJ Alexander Aberdeenshire

Agent replied · 14 January 2026

Thank you, Zobi, for this excellent review. We will pass this onto the Team.

5/5

Google

I finally have a rented flat of my own. As a student, it isn't easy to get one. I’m especially grateful to Caroline Connelly, who supported me at every stage of the application process.

Akash · 29 October 2025 · DJ Alexander Glasgow

5/5

Google

I rented an apartment with DJ Alexander for two years and had an excellent experience. The staff were always professional, responsive, and genuinely caring. Any issues or repairs during my tenancy were resolved very quickly, usually within just a few days. Special thanks to Jenny (I hope I got her name right), who handled a misunderstanding at the time of my move-out with great professionalism and empathy, even when I was quite emotional about the situation. Also thanks to Robbie, who promptly fixed a heating issue. I received my full deposit back without any problems, which I really appreciate. Overall, I’m very grateful to the whole DJ Alexander team and wish the company continued success!

Halyna · 29 October 2025 · DJ Alexander Glasgow

5/5

Google

This was a good, professional and no-fuss experience for me - thank you.

Donald · 16 October 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 16 April 2026

Thank you Donald, much appreciated!

5/5

Google

Really great service from Stephen, Abby and Sara all the way through the sales process. We were kept updated all the way along and all the little details were attended to that often get forgotten. Would definitely recommend.

Carcollector · 16 October 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 16 April 2026

Lovely to receive such nice feedback, thanks very much! Best wishes, Melinda, Director of Sales

5/5

Google

Rating only, no written review.

Nicholas · 16 October 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 16 April 2026

Thank you for your five star review Nicholas!

5/5

Google

The whole process from buying the flat around seven years ago, letting it with them refurbishing it a couple of years ago and now selling it for me. Stephen and his team were exemplary and I would use them again if ever I needed to

Fiona · 16 October 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 16 April 2026

Thank you Fiona for your lovely feedback, and recommendation for Stephen and our the team. It was a pleasure supporting you with your property journey. Here is you ever need us in the future! Best wishes, Melinda, Director of Sales

5/5

Google

Selling my property through DJA with the help of Sarah and her team has been a very smooth and efficient experience. I was kept well informed regarding viewings and Sarah gave me good advice on any matters I raised with her. The viewing and marketing process lasted only two weeks, by which point DJA had received and I had accepted a satisfactory offer. I thank Sarah and the sales team and wish them well for the future.

T · 16 October 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 16 April 2026

Thank you, for this excellent review. We will pass this onto Sarah and the Team.

5/5

Google

Excellent and very professional estate agency service provided by Yasser of DJ Alexander. Communication was very well handled between agency, conveyancing solicitors and me. Yasser also had to provide advice and guidance to a purchaser who was not familiar with the Scottish system which he handled with patience and professionalism. Very happy with the service.

Allan · 16 October 2025 · DJ Alexander Edinburgh (1 Wemyss Place)

Agent replied · 16 April 2026

Many thanks Allan for the lovely and detailed review about Yasser, and glad we could assist you. Best wishes, Melinda, Sales Director

1/5

Google

They are impossible to get hold off, they book viewings with multiple people all at once so you don’t really get chance to see the property, it was like an open house, and if you go to book viewings on other property’s you can take up to …

Toby · 16 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Dear Toby, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to investigate any issues that you are experiencing, please contact … More

1/5

Google

DJ Alexander gave me the worst experience, from check-in to check-out they offered no support, and at the end withheld over £600 from my deposit. The worst experience ever I had in life

Irfanullah · 16 October 2025 · DJ Alexander Glasgow

1/5

Google

Avoid! Their attitude stinks, their customer service is non-existant. After 3-years of using them, we were looking for their advice and help to find a …

J · 16 October 2025 · DJ Alexander Glasgow

1/5

Google

Report an issue, they seem to care and seem interested in fixing it. Keep sending guys for a quote and nothing gets done. There's a hole in the damn wall, a cracked window and its been MONTHS!NegativeResponsiveness, Quality, Professionalism, Value

Inkogni · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Dear Inkogni, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to look into any issues you are experiencing, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team

5/5

Google

Friendly and helpful and good staff

Stuart · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Thank you, Stuart, for this excellent review. We will pass this onto the Team.

5/5

Google

Rating only, no written review.

Ana · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Thank you, Ana, for this excellent rating, we really appreciate it!

5/5

Google

Great!👍 …

BBG · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Thank you, or this excellent review. We will pass this onto the Team.

5/5

Google

I recently had the pleasure of working with DJ Alexander in Aberdeen while searching for a rental property, and I cannot recommend them highly enough. Their support throughout the process was outstanding, making what can often be a stressful experience feel smooth and well-organized. A special thank you goes to Molly, who was incredibly professional, approachable, and efficient from start to finish. She took the time to understand what I was looking for, kept me updated at every stage, and answered all my questions promptly and clearly. Her friendly manner combined with her professionalism made the entire experience both reassuring and enjoyable.

Nabil · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Thank you, Nabil, for this excellent review. We will pass this onto Molly and the Team.

1/5

Google

Rating only, no written review.

Nwaka · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Dear Nwaka, Thank you for taking the time to leave a rating, we appreciate your feedback. We are happy to investigate any issues you are experiencing, please contact customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team.

1/5

Google

Property leasing company with NO out of hours number and a list of obsolete 'emergency' contractors to contact. Absolutely awful customer support for the tenants who are their bread and butter! I have an electrical fault and have absolutely no way to contact them. Never happened with the local company they just bought. All customer service vanished overnight If your a landlord - stay clear

Chantal · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Dear Chantal, Thank you for taking the time to leave a review, we appreciate your feedback. We are happy to investigate any issues you are experiencing, please contact customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team.

5/5

Google

They are really friendly staff and very helpful as well good people to be showing houses to people

Janet · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Thank you, Janet, for this excellent review. We will pass this onto the Team.

1/5

Google

They are really bad, they do never care about the tenant and they fabricate things to take all your deposit. I do not recommend anyone to deal with them.

Hisham · 13 October 2025 · DJ Alexander Aberdeen

Agent replied · 12 November 2025

Dear Hisham, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to investigate any issues that you are experiencing, please email … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

DJ Alexander is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about DJ Alexander

Which DJ Alexander office has the most reviews?

Edinburgh (John Cotton Centre) has the most, with 2,120 reviews rated 4.1 out of 5, followed by Aberdeen with 1,982.

Where are the DJ Alexander offices?

The five DJ Alexander offices, by town:

Has DJ Alexander won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.

Reviews may appear on more than one platform.

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