Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleJust like many other suggestions, avoid like the plague, shockingly poor due diligence for their check out and check in reports. Tried to send me an over bloated cleaning invoice for a near spotless flat in which I now have to go to ADR to dispute, even their rebuttal in that adr was comical, low intelligence, lacklustre and they’re clearly just trying to squeeze tenants for every single penny.
Tom · 15 January 2026 · DJ Alexander Glasgow
Agent replied · 16 April 2026
Dear Tom,
Thank you for taking the time to write a review, we appreciate your feedback. We are happy to help you with any issues you are experiencing, please email customerservice@djalexander.co.uk for further assistance.
Kind regards,
DJ Alexander Customer Service Team
★★★★★ 1/5
GoogleThe worst agency to deal with.
Magdalena · 15 January 2026 · DJ Alexander Glasgow
Agent replied · 16 April 2026
Dear Magdalena,
Thank you for taking the time to leave a review, we appreciate your feedback. We are happy to help you with any issues you are experiencing, please email customerservice@djalexander.co.uk for further assistance.
Kind regards,
DJ Alexander Customer Service Team
★★★★★ 5/5
GoogleThe best letting agents with proffessionals in their field and great customer service.i would recommend to everyone to use their service
Ezekiel · 15 January 2026 · DJ Alexander Glasgow
Agent replied · 16 April 2026
Thank you, Ezekiel, for this excellent review. We will pass this onto the Team.
★★★★★ 5/5
GoogleWe have been very happy with Dj Alexander. They have managed our Edinburgh flat for nearly 20 years. They are very good at getting the best people in to do work and don’t slap on a surcharge as all agents do south of the border!
Cathy · 15 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 16 April 2026
Thank you Cathy, for this excellent review. We will pass this onto the Team.
★★★★★ 1/5
GoogleLandlords do not use this company as any damage to your property by the tenants gets classed as wear and tear and they do not hold the tenants liable for it. You will give them a property in a high standard and will get it back in a broken …
Jason · 15 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Dear Jason,
Thank you for taking the time to leave a review, we appreciate your feedback. We … More
★★★★★ 5/5
GoogleEveryone at DJ Alexander went above and beyond to make what could have been a very stressful situation feel manageable and well controlled. The team supported me through refurbishment, handled a number of unexpected issues with …
Athanasios · 15 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Thank you, Athanasios, for this excellent review. We will pass this onto Paula and the Team.
★★★★★ 1/5
GoogleMy Girlfriend and I rented with D J Alexander last year for 6 months and it was the worst experience of my life. We moved into a flat with no electricity, no running water (as they shut it off). We had a hole in our ceiling of the bedroom …
Zeph · 15 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Dear Zeph,
Thank you for taking the time to leave a review, we appreciate your feedback. We are happy to look into any issues you have experienced, please email … More
★★★★★ 5/5
GoogleDue to a water leak in a Flat we rent through DJ Alexander we have had to have a reasonable amount of repairs carried out, which involved coordination with different contractors, the tenant and ourselves. The Property Relationship Manager, …
Barry · 15 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Thank you, Barry, for this excellent review. We will pass this onto Anna and the Team.
★★★★★ 5/5
GoogleEverything about the process was made super easy. I was guided every step of the way of the way.
Andrew · 14 January 2026 · DJ Alexander Aberdeenshire
Agent replied · 26 January 2026
Thank you, Andrew, for this excellent rating. We appreciate your feedback.
★★★★★ 5/5
GoogleRating only, no written review.
Franco · 12 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Thank you, Franco, for this excellent rating. We will pass this onto the Team.
★★★★★ 1/5
GoogleJust an awful company filled with people who don’t care about you or your home. Don’t use them for anything. The worst company I’ve ever had the disappointment to engage with.
Robbie · 12 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Dear Robbie,
Thank you for taking the time to leave a review, we appreciate your feedback. We are happy to help with any issues you have experienced, please email … More
★★★★★ 1/5
GoogleRating only, no written review.
Mohammad · 5 January 2026 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Dear Mohammad,
Thank you for taking the time to leave a rating, we appreciate your feedback. We are happy to look into any issues you have experienced, please email … More
★★★★★ 5/5
GoogleRating only, no written review.
Wiqar · 29 December 2025 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Thank you, Wiqar, for this excellent rating. We will pass this onto the Team.
★★★★★ 5/5
GoogleRating only, no written review.
Olufunke · 29 December 2025 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Thank you, Olufunke, for this excellent review. We will pass this onto the Team.
★★★★★ 5/5
GoogleD J Alexander have been managing a number of properties for me for a few years. I have always found them to be well organised, proactive, very quick response to my emails, very competitive pricing.
I would recommend them to any landlord looking for a high quality management service.
Mohammed · 28 December 2025 · DJ Alexander Glasgow
★★★★★ 5/5
GoogleHope Smith has been a joy to work with. Her communication has been excellent and she has been proactive in terms of recommending solutions to problems I have faced as a landlord. I highly reccomend her.
Sarah · 27 December 2025 · DJ Alexander Edinburgh (John Cotton Centre)
Agent replied · 26 January 2026
Thank you, Sarah, for this excellent review. We will pass this onto Hope and the Team.
★★★★★ 5/5
TrustpilotThe staff at DJ Alexander is highly…
The staff at DJ Alexander is highly professional, supportive and responsive to the requests/ issues raised. The maintenance services are excellent and respond very quickly and high quality repair/maintenance done upon request. I have been coordinating with Hannah Bayres at DJ Alexander during my tenancy and check out from the property and I had excellent experience through out this time.
SUHAIL · 24 December 2025 · DJ Alexander Aberdeen
★★★★★ 5/5
GoogleI sold my property with DJ Alexander in 5 days! It went on the market on Thursday, someone viewed on Saturday, offer in on Monday and accepted on Tuesday. Stephen lawson came over to my property prior to the deicision to sell. He walked me through the entire process from beginning to end and put me at complete ease from every angle. Stephen's personable and professional approach is what swayed me to choose DJ Alexander and I would highly recommend anyone thinking of selling their property to contact Stephen! Can't speak more highly of him!
Georgina · 23 December 2025 · DJ Alexander Edinburgh (1 Wemyss Place)
Agent replied · 25 January 2026
Thank you, Georgia, for this excellent review. We will pass this onto Stephen and the Team.
★★★★★ 5/5
TrustpilotI have been a landlord from 2028
Ashis · 23 December 2025 · DJ Alexander Aberdeen
★★★★★ 5/5
TrustpilotI have just recently viewed one of the…
I have just recently viewed one of the property in Edinburgh. Good service, swift response. Cameron Lindsay was very professional and helpful.
Attila · 22 December 2025 · DJ Alexander Aberdeen
★★★★★ 5/5
TrustpilotWe’ve recently finished our tenancy…
We’ve recently finished our tenancy application processing and are ready to move into the flat now. We’ve had the smoothest experience all throughout yhe processing and we didn’t have to worry about anything.It was all taken care by DJ Alexander. We’ve been coordinating with Matthew and Diane for our check in and they made our move in experience easy . Looking forward for more such hospitality throughout our stay with them.
Priyanka · 19 December 2025 · DJ Alexander Aberdeen
★★★★★ 5/5
TrustpilotGreat support
The invaluable support and advice we received from Amy and her colleagues in the Edinburgh Lets team helped us get the flat in the best shape possible in time to welcome the new tenants. Thank you!
Artemis · 19 December 2025 · DJ Alexander Aberdeen
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. DJ Alexander made the entire process swift and smooth, from scheduling the property viewing right through to the move-in date. Communication was clear and efficient at every stage. A special thanks to Caroline, Diane, and Carly, who were all incredibly helpful, approachable, and easy to communicate with. Their support made the whole experience stress-free. Highly recommended.
Kamal · 19 December 2025 · DJ Alexander Aberdeen
★★★★★ 5/5
TrustpilotGreat service from the Glasgow DJ…
Great service from the Glasgow DJ Alexander team. Moved cities and had to use a third party initially for the apartment viewing, most of the initial interactions had to be done virtually.
Usher · 19 December 2025 · DJ Alexander Aberdeen
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
