5/5
GoogleSold quickly - James handled everything from start to finish and was excellent to deal with.
Agent replied · 16 April 2026
Thank you, Craig, for this excellent review. We will pass this onto James and the Team.
Trusted Agent profile
DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more
★★★★★
3,046 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,046 reviews on two platforms, rated 3.9 out of 5 overall.
Our offices
DJ Alexander's five offices, most reviewed first. Each has its own page.
- DJ Alexander Edinburgh (John Cotton Centre)John Cotton Centre, 10 Sunnyside, EH7 5RA2,113 reviews · 552 on Google (3.2)127 in the last 90 days
- DJ Alexander AberdeenNeo House Riverside Drive, AB11 7DG1,978 reviews · 422 on Google (3.4)102 in the last 90 days
- DJ Alexander Glasgow303 Byres Road, G12 8UQ1,725 reviews · 282 on Google (3.1)113 in the last 90 days
- DJ Alexander Edinburgh (1 Wemyss Place)1 Wemyss Place, EH3 6DH1,656 reviews · 115 on Google (4.0)124 in the last 90 days
- DJ Alexander Aberdeenshire20 High Street, Kemnay, Inverurie, AB51 5NB1,593 reviews · 38 on Google (3.8)102 in the last 90 days
Latest reviews from every DJ Alexander office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAbby was very friendly and professional when she helped me view a flat, which I later purchased. She pointed out useful aspects to me, helped me figure things out and her reassuring advice led me to come to a decision to put an offer in. I have had viewings with other agents and Abby's from DJ Alexander stood out as one she was making a great professional effort with. I also met Leandra at the office, when collecting the keys. Her warmth and manner was appreciated and I felt welcomed. I really like DJ Alexander and they impressed me from start to finish.
Agent replied · 25 January 2026
Thank you, Samantha, for this excellent review. We will pass this onto Abby and the Team.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you, Victoria, for this excellent rating. We will pass this onto the Team.
5/5
GoogleVery professional Company and helpful staff
Agent replied · 16 April 2026
Thank you, Keith, for this excellent review. We will pass this onto our Aberdeen Team.
5/5
GoogleExcellent service here from the start to finish. Easy navigation to all of the online questionaures and readily available assistant should one is required. Super impressive of the timely responses and follow through to customer outstanding documents.
Agent replied · 16 April 2026
Thank you, Olaoluwa, for this excellent review. We will pass this onto the Team.
5/5
GoogleWe as a family have used this company to rent our properties for many years and the service is exceptional! Gill is the agent we deal with mostly and she really is dedicated to her clients and makes everything a really smooth process! I wouldn’t think of using anyone else.
Agent replied · 16 April 2026
Thank you, Jo, for this excellent review. We will pass this onto Gill and the Team.
5/5
GoogleI had a wonderful experience with DJ Alexander in finding my flat. I sincerely appreciate Karolina for her help and patience. The process from beginning to receiving the keys was very smooth. Many thanks again.
Agent replied · 16 April 2026
Thank you, James for this excellent review. We will pass this onto Karolina and the Team.
5/5
GoogleGreat company and great service. Top marks to David Brash!
1/5
GoogleDJ Alexander are thief’s! Avoid renting with this company. Refusing to return our £1,800 deposit. When we viewed the flat (21 Hughenden Gardens) it was filthy but the agent who showed us around informed us it was due to have a deep clean so not to worry. When we got the keys it was immediately evident no clean had been done at all. Photos attached of just some of the mess left in the rooms. The entire place was filthy, dirty floors, sticky counters, dusty everywhere, used sanitary pads, old rotting food. We got the keys on a Friday evening so could not wait until the following week to ask them to clean it so we had to clean the entire place which added extra stress to our move. During our short 8 month stay in this flat they never fixed any issues we reported upon moving in. The smoke alarms didn’t work when we moved in. The buzzer intercom didn’t work. The taps were loose. Unsafe wiring in plugs in the hall. Nothing was addressed or sorted. When we moved out we spent the entire day cleaning the flat to an immaculate standard as we were aware from reading reviews DJ Alexander will try anything to keep your deposit. I even repainted scuffs on the walls to ensure they didn’t have a single thing to say. It had been 4 weeks since we handed our keys in and we still do not have the deposit. For the first 4 weeks I’ve been consistently emailing and phoning asking when I can expect my deposit back. They have now informed me they expect to take £300!!! cleaning fee due to dust on the intercom (that doesn’t work!!) and some dust behind a radiator. I had to ask multiple times for an actual quote for this cleaning with a breakdown on how they are getting to £300 and they kept just saying they would get one. Finally after repeatedly chasing I have been sent a quote (which from other reviews I strongly believe DJ Alexander either takes a portion of the ‘cleaning’ fee or has some stakes in this business). Within the breakdown it states ‘dusting of intercom and radiators £80. ‘Cleaning of master bedroom £40’ How can they actually get away with this? What cleaner charges this for some light dusting of skirting boards? Again we left the flat absolutely spotless, far cleaner than we found it and they are still trying to charge us £300 cleaning fee. They should be completely embarrassed and ashamed of themselves. Do NOT rent with DJ Alexander unless you don’t mind not receiving your deposit back - because trust me they will find any way to keep it. They are dishonest, scheming, scammers.
Agent replied · 16 April 2026
Dear Bethan, Thank you for taking the time to leave a review, we appreciate your feedback. We are happy to look into any issues that you have experienced, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team
4/5
GoogleI think DJ Alexanader is a good team. On moveing to the flat I find the extractor fan in the bathroom will not switch off ,due to a painter leaveing masking tape all around the edge of the extractor fan, But once removed it turned out that the fan switch does not work properly anyway. This might mean fitting a new extractor fan as I do not think you can replace just the switch. Hopefully my new fan will turn up soon. My only other concern is that the council contact me soon about the council tax I want to pay them. Apart from those two items I am happy. regards Derek Martin
Agent replied · 16 April 2026
Thank you Derek, for this great review. We will pass this onto the Team.
3/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Graeme, Thank you for taking the time to leave a review. If there is anything we can do to assist in improving your experience then please email customerservice@djalexander.co.uk. Kind regards, DJ Alexander customer Service Team
5/5
TrustpilotThank you note to Chloe Callaghan personally
This review is written specifically to recognise Chloe Callaghan personally, rather than to reflect our overall experience with DJ Alexander as a company.
5/5
TrustpilotThank you note to Harrison Reeves
Thank you to Harrison Reeves for helping with several repairs in my rental property.
4/5
TrustpilotAssistance with sale of flat
Ruth Woodcock and Kenneth Urquhart from DJ Alexaner assisted me in selling my flat in Glasgow. Both were extremely professional and provided timely updates and responses to my queries. Would be happy to work with them again.
5/5
TrustpilotVery helpful!
Recently rented a flat with DJ Alexander and had a great experience. All staff are so friendly and helpful - especially Caitlin and Kathryn who were both so willing to help throughout the process. Would 100% recommend renting with DJ Alexander to a friend!
5/5
TrustpilotKelsey from the Edinburgh office was…
Kelsey from the Edinburgh office was truly so helpful and supportive. She was very charismatic when myself and my partner viewed our property.
5/5
TrustpilotFlat inspection
Flat inspection today with Murron who was very helpful and polite! DJ alexander are always quick to respond to issues raised during these inspections.
5/5
TrustpilotMy rented flat received its inspection…
My rented flat received its inspection yesterday, it was carried out very professionally by Adam Sweeney who was polite, funny and efficient. Everything was covered quickly and easily as usual. My thanks to him and the company for making it a pleasant experience.
4/5
TrustpilotGreat Staff/ Systems need adjustments
The experience of moving into a DJ Alexander property was overall well done. Standard information passed between the agency and us as the new tenants, prompt replies to questions, and helpful staff.
5/5
TrustpilotIs my second time renting with DJ…
Is my second time renting with DJ Alexander and so far just had great experience. Cameron Lindsay was amazing showing the property very friendly and very kind in waiting as was running late, highly recommended
5/5
TrustpilotVery helpful the full team
Very helpful the full team. Went above and beyond with helping and informing with the house. Diane, Caroline and carl made the move easy and comfortable for me
5/5
GoogleRating only, no written review.
Agent replied · 26 January 2026
Thank you, Oluwafunbi, for this excellent rating. We will pass this onto the Team.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you, Marina, for this excellent review. We will pass this onto the Team.
5/5
GoogleSeamless process from start to finish. Everything was so straight forward and their AI assisted process is pretty top notch.
Agent replied · 16 April 2026
Thank you Chisom, for this excellent review. We will pass this onto the Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
DJ Alexander is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about DJ Alexander
Which DJ Alexander office has the most reviews?
Edinburgh (John Cotton Centre) has the most, with 2,113 reviews rated 4.1 out of 5, followed by Aberdeen with 1,978.
Where are the DJ Alexander offices?
The five DJ Alexander offices, by town:
- Aberdeen: Neo House Riverside Drive, Aberdeen, AB11 7DG
- Aberdeenshire: 20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB
- Edinburgh (1 Wemyss Place): 1 Wemyss Place, Edinburgh, EH3 6DH
- Edinburgh (John Cotton Centre): John Cotton Centre, 10 Sunnyside, Edinburgh, EH7 5RA
- Glasgow: 303 Byres Road, Glasgow, G12 8UQ
Has DJ Alexander won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
