Trusted Agent profile
★★★★★
3,039 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,039 reviews on two platforms, rated 3.9 out of 5 overall.
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DJ Alexander's five offices, most reviewed first. Each has its own page.
DJ Alexander is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotConnor Quinn at DJ Alexander provided…
Connor Quinn at DJ Alexander provided an excellent service throughout the letting process. He was professional, friendly, and always quick to respond to any questions I had. He kept me informed at every stage and made the whole experience smooth and stress-free.
Thank you, Manjusha, for this excellent review. We will pass this onto Connor and the Team.
5/5
TrustpilotKelsey Mclachlan was super helpful
Kelsey Mclachlan was super helpful, was happy to answer any and all queries and made the process super smooth!
5/5
TrustpilotExcellent and personal service!
Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.
Thank you, Paul, for this excellent review. We will pass this onto Stephanie, Abigail and the Team.
5/5
TrustpilotI had a lovely viewing experience with…
I had a lovely viewing experience with Ellen Clow who arrived promptly to show me around a property I was interested in, answered all questions I had and was kind and professional in her approach. While exploring the rent market can be difficult and overwhelming, Ellen was very helpful in ensuring a smooth viewing process.
Thank you, for this excellent review. We will pass this onto Ellen and the Team.
5/5
TrustpilotConnor Quinn conducted our flat…
Connor Quinn conducted our flat inspection and was very efficient and professional, answering any questions we had. Overall great service.
Thank you, Cath, for this excellent review. We will pass this onto Connor and the Team.
5/5
Trustpilotfriendly and professional
Thank you, Puchatek, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotIn the process of moving to Scotland…
In the process of moving to Scotland and looking for a long term rental to allow us to find our forever home - our challenge was having two dogs as most home owners would not entertain pets!! Having spoken to Jill @ the Inverurie office she accessed our situation and found us a home which is truly beautiful. So many thanks to Jill and the team for making this a very smooth process and no stress!!
Thank you, Graeme, for this excellent review. We will pass this onto Jill and the Team.
5/5
TrustpilotJess Leggate (Aberdeen) has been…
Jess Leggate (Aberdeen) has been brilliant through leaving process of my tenant and keeping my right and correct with all the next steps to re-advertise.
Thank you, Lyndsay, for this excellent review. We will pass this onto Jess and the team.
1/5
TrustpilotAttempted robbery
When you move in the place will have plenty of issues and then when moving out DJ Alexander will attempt to steal your deposit or add extra charges by claiming these issues were done by you. DJ Alexander will also deliberately not reply to your leaving notice to secure extra pro rata payments. Do not rent from this letting agency.
Dear Evan, Thank you for taking the time to leave a review, We appreciate your feedback. We are happy to look into any issues you have experienced, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team.
1/5
TrustpilotI wouldn’t even give it a star if I…
I wouldn’t even give it a star if I could. Absolutely appalling behaviour from this company. What they aren’t telling you about these houses or at least my experience is the people.. or person.. surrounding it. And the cardboard like house. Every step I took was a complaint waiting to be made by the downstairs neighbour, after 4 years of complaints and begging the Dj Alexander to change the floor they COMPLETELY ignored and denied doing so. We experienced constant abuse and repetitive harassment from our down stairs neighbour meaning we had to contact the police and nearly order a restraining order, due to the constant noise. Due to the lack of ANY effort to change the floors. After contacting them to leave the apartment and find somewhere new they illegally tried charging a price for a reference. Which in Scotland is completely illegal. And if you had any sense youd think twice about doing that next time, the house was as thin as paper. You can’t walk around without hearing everyone’s conversation. And getting 14 bangs and a good few rude words from the downstairs neighbour. the furniture provided are as cheap as can get and fall apart after a year of not months. Sorry to the next person who has to deal with these people. Embarrassing. 🤢
Dear Marcus, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to help with any issues you have experienced, please email customerservice@djalexander.co.uk for further assistance. Kind Regards, DJ Alexander Customer Service Team.
5/5
TrustpilotAlisha was very thorough and listened…
Alisha was very thorough and listened to my issues raised during the propwrty inspection. Very professional.
Thank you, Michelle, for this excellent review. We will pass this onto Alisha and the Team.
5/5
TrustpilotEve Mack was our property manager and…
Eve Mack was our property manager and helped us throughout the entire process! Her assistance was very much appreciated :)
Thank you, Mia, for this excellent review. We will pass this onto Eve and the Team.
5/5
TrustpilotHayley Wylie-Allan from the property…
Hayley Wylie-Allan from the property support team assisted me recently and she was beyond AMAZING A+++++++ I could not be happier with the service provided :)
Thank you, Rob, for this excellent review. We will pass this onto Hayley and the Team.
5/5
TrustpilotHigh Satisfaction
DJ Alexander has done a great job in liaising our communication and repair needs that occasionally come up with our landlord in a timely manner.
5/5
TrustpilotWe had an inspection from Holly and she…
We had an inspection from Holly and she was great! We had a few questions that we hadn't known who to ask and she was super helpful and answered them all clearly!
Thank you, Ava, for this excellent review. We will pass this onto Holly and the Team.
5/5
TrustpilotD. J Alexander Inverurie
It has been a fantastic experience with D.J Alexander Inverurie Branch. They are very friendly, professional and responsive team. There is always some one to answer your questions. Responses to emails or messages are very quick. They Always get back to you. This is my second rental with the Inverurie office and I have absolutely no regrets.
5/5
GoogleRating only, no written review.
Thank you, for this excellent rating, we will pass this onto the team.
5/5
GoogleI have used many property management companies in the past, but I have found DJ Alexander to be one of the very best. They always keep me informed and up to date on everything that is required, and are very professional when handling the process of finding tenants quickly and efficiently.
Thank you, Rick, for this excellent review. We will pass this onto the Team.
1/5
GoogleA problem that should have been resolved in a short period took months due to the indifference, incompetence, and lack of coordination among the staff - if not outright bad faith. Beyond the months of anxiety and frustration caused, we were forced to pay 1.5 months' worth of unnecessary rent past the exit date. I strongly advise avoiding them or be prepared to hire a very good lawyer.
Dear Ozzie, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to look into any issues you have experienced, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team
5/5
GoogleWe have had a very good experience with D J Alexander recently. They dealt with some fairly major end of tenancy repairs promptly. In particular their contractor had done a superb job of replacing a set of badly damaged wardrobe doors for a very good price. Communication throughout the process has been excellent from both Amy and Gerrit. Our apartment is now in good shape and has new tenants.
Thank you, Jane, for this excellent review. We will pass this onto Amy, Gerrit and the Team.
5/5
GoogleNiamh Mackey has been wonderful and a great help! Made the move seamless. Thanks :)
Thank you Emer, for this excellent review. We will pass this onto Niamh and the Team.
1/5
GoogleAlmost everything that DJ Alexander does is wrong. The contract was wrong, the dates weee wrong, the agreed rent was wrong, the entry condition report was fictitious compared to the video taken on entry. Do not trust them at any point and back up your claim because it’s coming
Dear Alan, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to look into any issues you have experienced, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team.
5/5
GoogleDiane Harte from DJ Alexander was excellent throughout my move-in process. From the initial viewing to final coordination, she was professional and very supportive. Even after the property was initially allocated to someone else, Diane promptly reached out to me when it became available again, which was incredibly helpful as I was urgently looking. Really appreciate her proactive approach and would highly recommend both Diane and DJ Alexander.
Thank you, Kamal, for this excellent review. We will pass this onto Diane and the Team.
5/5
GoogleVery happy with the recent service provided by DJ Alexander (Shawlands) in securing a tenant for our rental flat. Special thanks to Zosia for her hard work.
Thank you, Robert, for this excellent review. We will pass this onto Ailie and the Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh (John Cotton Centre) has the most, with 2,108 reviews rated 4.1 out of 5, followed by Aberdeen with 1,976.
The five DJ Alexander offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
