Trusted Agent profile · Shropshire
Verified
★★★★★
2,177 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,177 reviews on two platforms, rated 4.8 out of 5 overall.
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DB Roberts's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotAn excellent service from D B Roberts…
An excellent service from D B Roberts as they helped us find our new home. Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings. A totally professional, caring and customer focussed service from the team who treat you as a person not a "number" Thank you all for looking after us so well!
5/5
TrustpilotGreat to work with
Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!
5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process. Thank you for the help.
4/5
TrustpilotDB manage my property
I moved into a DB Robert’s property in August last year. The process from viewing online to actually moving in was around 2.5 months. Some of which was affected by me and rent timings but generally it wasn’t the fastest process like finding a shared house for example.The paperwork was an awful lot less than I recall in past renting and there’s no upfront costs or fees to the administrator, however, prices for the monthly rents have gone up (not DB Robert’s but generally speaking)… DB manage my property on behalf of the landlord and lady, I’ve mostly been left to my own devices apart from a couple inspections and every time I’ve called DB the staff are always really friendly. I needed to change the rent payment date and preferred a new contract stating such, although it was an unusual request, Bethany from Telford branch was able to accommodate and I was able to provide a new one for other purposes. The admin of DB are very helpful and approachable no matter which branch.
5/5
TrustpilotD B Roberts Lettings: Landlord Recommendation
D B Roberts have managed two rental properties for me in Cannock and Norton Canes, Staffordshire for a number of years. The lettings department have always been professional, friendly and responsive to any issues. The team has also provided me with advice on my properties (e.g., insurance options and legal issues). Highly recommended.
5/5
TrustpilotGreat
Friendly, thorough and helpful. Tia was great at organising the whole process for us.
5/5
TrustpilotExceptional Service and Smooth Sales Process
I recently had the pleasure of engaging with DB Roberts for the sale of my house, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. One standout individual who deserves special recognition is Jessica. Her exceptional customer service and account managing skills truly made all the difference. Jessica went above and beyond to ensure a fast and smooth sales process. Her attention to detail, proactive communication, and willingness to address any concerns or questions promptly were truly commendable. She took the time to understand my needs and preferences, and she worked tirelessly to meet them every step of the way. Throughout the entire process, Jessica exhibited a high level of professionalism and dedication. She was always accessible and responsive, providing regular updates and guidance to ensure everything progressed smoothly. Her knowledge of the market and expertise in sales negotiation were evident, and I felt confident knowing she was representing my interests. Thanks to Jessica and the team at DB Roberts, what could have been a stressful experience turned out to be surprisingly seamless and hassle-free. Their commitment to excellence and personalized approach set them apart from other agencies I've worked with in the past. In conclusion, I wholeheartedly recommend DB Roberts to anyone looking to buy or sell a property. And to anyone fortunate enough to work with Jessica, you can rest assured that you're in capable hands. Her dedication, professionalism, and exceptional customer service truly make her a valuable asset to the team.
5/5
TrustpilotProperty maintenance…
A recent maintenance issue was sorted quickly and effectively by Bethany in Property management. The repair was carried out in good time.
4/5
GoogleGood service always quick to answer queries
5/5
GoogleVery friendly and helpful . Excellent communication via email and telephone .
5/5
GoogleEfficient, proactive with good communications.
Thank you for the great feedback!
5/5
GoogleVery professional and friendly, found a buyer within a day for our property and handled the negotiations expertly.
5/5
GoogleSteve who came to take photos etc was very professional and friendly.
5/5
GoogleThe team at DB Roberts in Shrewsbury have been very helpful in selling my property. They have managed the viewings efficiently and kept me informed with feedback on a regular basis. Steve, Emily, Andrea, Tom and the rest of the team are friendly and knowledgable about the property market and current conditions.
5/5
Trustpilot5 star service from Nicole!
Nicole is always lovely and very helpful with talking to us and our tenants. She is quick to reply and is happy to help with any questions we may have being first time landlords.
5/5
TrustpilotProfessional from start to finish…
Professional from start to finish cheerful and helpful willing to listen and help
5/5
TrustpilotD B Roberts & Partners are the best...
D B Roberts & Partners are a very good letting agency, in my experience working with this company I can say that made my life easier, comfortable, safe.Honestly in my experience with any other agencies in UK ,D B Roberts & Partners are the best in this business, are professionals, trusted, hard workers, carers, and of course the staff are wonderful,understanding and willing to help everyone.My experience are ☆☆☆☆☆☆☆☆☆☆ stars .
5/5
TrustpilotProactive and good communication…
Proactive and good communication throughout.
5/5
TrustpilotVery good Estate Agent…
D B Roberts sold our home in a challenging market. Everyone was helpful and nothing was too much trouble. They were patient when I had so many questions. They made the whole process of selling our property easy and stress free. I would recommend D B Roberts to anyone.
5/5
TrustpilotMoved Management Company to DB Roberts
We have moved management companies and Lisa Edwards has been really helpful- thank you
5/5
TrustpilotThank-you to everyone at D B Roberts shrewsbury…
Thank-you to everyone at D B Roberts Shrewsbury, for helping in the sale of my house.Moved from another agent to them, and from start to finish, a superb service, staff always friendly and helpful , and kept me updated, made house selling less stressful.Highly recommend as an estate agent.
5/5
TrustpilotToilet blocked
I received a call to say there was an issue with a blockage within the building caused by an outside pipe.Bethany at DB Roberts kept me informed and up to date. Getting in touch with contractors to get the problem sorted quickly and efficiently.Thank you for dealing with the problem and liaising with the tenants.
5/5
TrustpilotGreat Estate Agents
Emily and Andrea were very helpful, they coordinated multiple viewings for me and kept me updated through the whole process, and always readily contactable.
5/5
TrustpilotSteve and his team provided excellent …
Steve and his team provided excellent service and communication throughout the whole process. A special mention for Emily who kept us constantly inform when one of our potential buyers was unavoidably delayed for his viewing. Excellent service from start to finish.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
The seven DB Roberts offices, by town:
