5/5
TrustpilotFriendly and professional
Friendly and professional. Everything went smoothly. Adam was very helpful.
Agent replied · 23 August 2024
Thank you for your feedback!
Trusted Agent profile · Shropshire
Verified
DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more
★★★★★
2,177 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,177 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
DB Roberts's seven offices, most reviewed first. Each has its own page.
- DB Roberts Telford56 Southwater, TF3 4DE733 reviews · 453 on Google (4.9)46 in the last 90 days
- DB Roberts Wolverhampton18 Darlington Street, WV1 4HW731 reviews · 451 on Google (4.8)99 in the last 90 days
- DB Roberts Oakengates6 Oxford Street, TF2 6AA656 reviews · 379 on Google (4.9)64 in the last 90 days
- DB Roberts Stafford18 Salter Street, ST16 2JU564 reviews · 287 on Google (4.8)21 in the last 90 days
- DB Roberts Shrewsbury12 Shoplatch, SY1 1HL446 reviews · 169 on Google (4.9)13 in the last 90 days
- DB Roberts Wellington30 Market Street, TF1 1DT429 reviews · 150 on Google (4.8)21 in the last 90 days
- DB Roberts Head Office6a The Professional Quarter, Shrewsbury Business Park, SY2 6LG279 reviews · 1 on Google (5.0)4 in the last 90 days
Latest reviews from every DB Roberts office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotExcellent service from start to finish!
Excellent service from start to finish! Very pleased with DB Roberts
Agent replied · 23 August 2024
Thank you for your feedback!
5/5
TrustpilotA fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.
Agent replied · 23 August 2024
Thank you for your valuable feedback! We look forward to continuing to work with you!
5/5
TrustpilotHouse Sale
Adam was able to smoothly walk my Nan through her sale and achieved the asking price within just 3 days of the house being put up online. Adam spent time explaining everything calming and effectively to my Nan who by her own admission doesn’t understand the process and Adam since the sale has taken it upon himself to assist my Nan with dealing with Solicitor whilst I live so far away.
Agent replied · 23 August 2024
Thank you for sharing your experience with Adam! Your feedback is greatly appreciated, and we're here to assist your Nan every step of the way. Please don't hesitate to reach out if there's anything else we can do for you both!
5/5
TrustpilotI found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated. Definitely use them again
Agent replied · 23 August 2024
Thank you for sharing your experience with us! We look forward to the opportunity to assist you again in the future.
5/5
TrustpilotRental - when the tenancy isn't working
Like insurance, you only know how good a Letting Agent is when there is a problem with the tenancy. Have rented the same property via DB Roberts for nearly 20 years with few problems with changeovers, etc. Sadly the last tenant didn't fulfil the obligations of their agreement, including non-payment of rent. DB Roberts were extremely thorough with their paperwork and dealing with the tenant. They also arranged the flat clean-up and refurbishment, in a very short window, so that the property could be returned to the market within 10-days. As a private landlord, this took a huge amount of the stress away. Would suggest any landlords strongly consider take out the rent guarantee and insurance, as getting property returned is only getting more complex
Agent replied · 23 August 2024
Thank you for sharing your experience as a long term landlord with DB Roberts. We appreciate your trust in us over the past 20 years and look forward to continuing to support you with your rental property needs.
5/5
TrustpilotGreat service
Delt with by Adam Excellent communication Professional service Helped me find the right home through great product knowledge and recommendation
Agent replied · 23 August 2024
Thank you for your feedback regarding Adam's service!
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Agent replied · 23 August 2024
Thank you for taking the time to share your experience with Tia!
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Agent replied · 23 August 2024
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotViewing and placing an offer
Very helpful on the phone , quick to phone back and confirm everything. Would happily contact DB Roberts Shrewsbury again . Emily was efficient and helpful
Agent replied · 23 August 2024
Thank you for sharing your positive experience with Emily and our team at DB Roberts Shrewsbury!
5/5
TrustpilotDB Roberts Rental
DB ROBERTS have been managing my rental for some years now and have been very helpful in advising on rental matters I have found the team, particularly Nicole, very approachable and easy to deal and I thank her for trying to get matters dealt with quickly and efficiently.
Agent replied · 23 August 2024
Thank you for your feedback regarding DB Roberts and Nicole's management of your rental property. We look forward to continuing to support you!
5/5
TrustpilotStraight forward and friendly
Nicole and the team at DB Roberts are always super friendly and approachable, and have been right from the start. Everything has been straightforward and hassle free as tenants, it's easy to get a hold of them when you need to and communication is a breeze.
Agent replied · 23 August 2024
Your feedback is greatly appreciated, and we're glad to hear that we've been able to provide a positive rental experience for you.
5/5
TrustpilotSuper friendly service
Bethany is always available to take my call, friendly and proactive. Excellent service all round, thank you.
Agent replied · 24 August 2024
Thank you for your feedback!
5/5
TrustpilotDB Roberts always give me great service
DB Roberts always give me great service. I let out two properties and they give me the confidence that they find the right tenants for both properties without delay. My properties have been in their hands for about 10 years now and they have not let me down thus far.
Agent replied · 12 June 2024
Thank you for your positive feedback about DB Roberts and our property management services! We appreciate your trust and loyalty over the years.
5/5
TrustpilotBest of all.
Agent replied · 24 August 2024
Thank you for your feedback!
5/5
TrustpilotNicole is always friendly and polite
Nicole is always friendly and polite. She is able to organize contractors and tenancy agreements and remedy any issues arising as required. Sometimes we have had more serious issues with one property at which point Nicole consulted with a senior team member and proceeded to resolve the issue in a capable manner. This shows that Nicole is able to work effectively both as a team member and independently. She is further able to liaise with a diverse range of people in a pleasant manner.
Agent replied · 23 August 2024
Thank you for sharing your positive experience with Nicole! We'll be sure to pass along your kind words to Nicole and the team.
5/5
TrustpilotExcellent service!
Nicole from DB Roberts in Oakengates looks after my rental property. The service that Nicole provides is excellent - I am kept up to date with anything related to my property, any questions that I have are delt with promptly and I am extremely happy with the service provided - thank you!
Agent replied · 23 August 2024
Thank you for your positive feedback about DB Roberts and our property management services!
5/5
TrustpilotExceptional and Efficient Service
The team at DBRoberts throughout the sale of my property have been exceptional and completed all work to the highest of standards. Emily Little, was very professional when handling the matter of negotiating the sale of my property and helped support my understanding of the process. Steve Dunham was also excellent when it came to marketing my house and providing me with all the information on the sale, explaining all the key areas and completing all required jobs swiftly ensuring the sale proceeded quickly and efficiently. I'd like to thank the team at DBRoberts for their hard work. I would 100% recommended to anyone requiring an Estate Agent In Shrewsbury.
Agent replied · 23 August 2024
Thank you for your glowing review of the team at DB Roberts Shrewsbury during the sale of your property!
5/5
TrustpilotEmily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant
Agent replied · 23 August 2024
Thank you for your feedback!
5/5
TrustpilotGreat Friendly Service
I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.
5/5
TrustpilotThe staff are always so polite and…
The staff are always so polite and helpful. Any questions are answered promptly and honestly.
5/5
TrustpilotFrom Landlords Perspective
DB Roberts manage my property effectively, with good communication from tenants to myself and back again, they have been very helpful and prompt when sorting issues for both myself and the tenants. Can't complain at all :)
5/5
TrustpilotBethany was really helpful sorting my…
Bethany was really helpful sorting my move, the process was painless and easy, highly recommended
5/5
TrustpilotProfessional speedy service
Staff friendly, knowledgeable. I was given advice on some questions I asked and also my plumber let me down and they were able to resolve my problem very quickly. An invaluable service to working landlords, thank you to Lisa and Nicole and the team working behind the scenes.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about DB Roberts
Which DB Roberts office has the most reviews?
Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
Where are the DB Roberts offices?
The seven DB Roberts offices, by town:
- Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
- Oakengates: 6 Oxford Street, Oakengates, TF2 6AA
- Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL
- Stafford: 18 Salter Street, Stafford, ST16 2JU
- Telford: 56 Southwater, Telford, TF3 4DE
- Wellington: 30 Market Street, Wellington, TF1 1DT
- Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW
