DB Roberts Oakengates reviews

★★★★★ 5/5

Google

Thank you Claire and dbroberts for arranging the viewing appointment today. I was very impressed with the property, The letting agent was very professional, friendly and helpful throughout the appointment. They explained everything clearly, answered all my questions and made the viewing very comfortable and straightforward. Overall, I was very pleased with the service and would be happy to recommend the agent to others! -Yaseen

Yas · 21 September 2026

★★★★★ 5/5

Google

I had a viewing with Claire, and I was very pleased with the experience. Claire was friendly, professional and helpful throughout the viewing. She took the time to show us around the property, answer our questions and explain everything clearly. We really appreciated her warm and approachable manner, and she made the viewing comfortable and straightforward. Thank you, Claire, for your time and excellent service.

Max · 21 September 2026

★★★★★ 5/5

Trustpilot

Landlord review

I have previously bought and sold through DB Roberts and had a very positive experience. I have recently become the landlord of a property and approached the lettings department to assist me with the management of my property. I was really pleased with the service I have received from them in particular Lisa and Megan who I have been dealing with. Their knowledge, professionalism and attention to detail has been outstanding. From initial contact, getting everything in place, advertising, referencing tenants has all been a smooth process. I feel my property is in safe hands and looking forward to working with them going forward.

Matt · 28 February 2026

★★★★★ 5/5

Google

We have been tenants for over 8 years now. Although I have never liked the 4 monthly inspections some Staff have made it a far less dreaded experience. Anthony was always lovely. Today Alison really made the process much easier and was lovely too. Maintenance people have been great to deal with too, most notably Billy, always enjoy his visits and his work is excellent. I will add on Bethany, who once she was made aware of the situation with our shower made sure it was replaced promptly. Then followed up with a phone call to be sure all was well. Thank you Bethany, that is as it should be, to be treated with kindness and courtesy and service that goes that extra mile.

Shantra · 5 September 2026

★★★★★ 5/5

Google

I find them very accessible and relatable, especially Nicole stiller whom i always speak with whenever i call, she always picks up with so much excitement and she is very friendly. She answers questions so clearly and leaves me with no doubt.

Offia · 28 September 2026

★★★★★ 5/5

Google

Really happy with the service from DB Roberts. Bethany was really helpful throughout the whole process and kept me updated along the way. Everything was handled smoothly and she was always friendly and easy to deal with. Would definitely recommend DB Roberts.

Karl · 24 September 2026

★★★★★ 5/5

Google

DB Roberts in Oakengates have been the agents for my rental property for over 10 years now. Their service has been wonderful - all issues have been delt with in a timely fashion, I am kept updated regularly and no question goes unanswered. Many many thanks to Lisa and Nicole - always approachable, friendly and professional!

Kathy · 23 April 2026

★★★★★ 5/5

Google

It was a bit of a struggle to pinpoint the exact location of the property which took several of minutes away, but even so we were still introduced and shown how the property is like, So on my overall feedback the team who helped by staying on call to guide the location of the house and the agent were exception, I think her name was Nichole, she was very great in her service, And the agent at the property, so to me it was very great 👍

Ran · 3 October 2026

★★★★★ 5/5

Google

We’ve had a very positive experience with DB Roberts in particular Bethany in her role in managing our properties on our behalf. She consistently responsive and proactive, keeping us informed and addressing tenant or property issues promptly. Her ability to problem-solve efficiently has been very helpful - reinforcing why we chose to find letting agents in the first place. I’ve also been impressed with how effectively DB Roberts coordinate contractors and maintenance work, ensuring high standards are maintained. Overall, a reliable and professional service that gives real peace of mind as landlords.

Farai · 2 September 2025

★★★★★ 5/5

Trustpilot

Thank you Claire and team dbroberts

Thank you Claire and dbroberts for arranging the viewing appointment today. I was very impressed with the property, The letting agent was very professional, friendly and helpful throughout the appointment. They explained everything clearly, answered all my questions and made the viewing very comfortable and straightforward. Overall, I was very pleased with the service and would be happy to recommend the agent to others

MOHAMED · 14 September 2026

★★★★★ 5/5

Google

I am so pleased with DBRoberts! Especially Nicole! She has been amazing and was very quick with responses! She was so helpful and I honestly can’t thank her enough for everything she has done!! x

Amy · 24 August 2026

★★★★★ 5/5

Google

I've been living at the property for 1 year now and I've just had my second inspection. Any maintenance issues I've had have been resolved really quickly and easily with really friendly contractors who've made the process a breeze. DB Roberts are always really helpful and make you feel at ease. The inspections are quick and Alison in particular was really lovely. She checked everything was OK for me as well as the property which is really nice and makes me feel more at home. She's incredibly friendly and it made the inspection just feel quick and easy. I'd highly recommend.

Otter · 5 September 2026

★★★★★ 5/5

Google

The moving process was smooth and they explained throughout the different steps that were to be taken. Nicole was brilliant and helpful throughout the whole process, answering any questions that I had.

Lucy · 5 September 2026

★★★★★ 5/5

Google

Megan was very helpful in arranging a viewing on a property I was interested in. Although my circumstances changed in the end regarding a rental property I was offered Megan was still professional and made me feel at ease. In the future if I was to move I would use DB Roberts again as the staff are lovely

Hannah · 24 February 2026

★★★★★ 5/5

Google

It was very easy to make contact with the staff during every step of the way. Nicole , who helped me within telford, was incredible throughout the whole process. That poor woman got about 10 different calls from me in one day because technology just didn’t want to go our way so BIG thank you for helping and being patient😂 I appreciate it all. Recommend highly to go through DB Roberts and their team.

Skye · 1 October 2026

★★★★★ 5/5

Google

Id like to truly thank Nicole stiller for helping me with my new home she was so helpful and always willing to help if I was stuck she was lovley to speak to not rude nothing , 5 stars all round ✨️

Shelby · 13 June 2026

★★★★★ 5/5

Trustpilot

I’ve had a great experience working…

I’ve had a great experience working with Bethany at DB Roberts. She was professional, responsive, and kept me fully informed throughout. Everything was handled quickly and efficiently, and nothing was too much trouble. Really appreciate Bethany’s help in resolving the issue so smoothly excellent service all round. Highly recommended!

Warren · 10 April 2026

★★★★★ 5/5

Google

I’ve been renting through DB Roberts for over a year now and they’ve been fantastic. Any issues with the property are always resolved quickly, and everyone I’ve spoken to has been friendly and helpful. Alison, who carries out my inspections every three months, is absolutely lovely, she was the one who showed me around the property at my first viewing, and every time she visits we have a great chat and catch up. She’s so kind and always compliments my home’s décor, cleanliness, and taste, which I really appreciate. A wonderful lady and a great company to deal with!

Georja · 8 August 2026

★★★★★ 5/5

Google

It was a good experience with DB Roberts at Oakengates branch. They were really professional and will quickly respond for any matters. Special thanks to Nicole, Bethany and Lisa for their assistance throughout. Would recommend them always.

Shervin · 1 July 2026

★★★★★ 5/5

Google

Claire was brilliant and helped with all questions I asked. I asked about moving in and she sported that too. Couldn’t ask for more.

Ian · 25 September 2026

★★★★★ 5/5

Trustpilot

The team at DB Roberts (Oakengates…

The team at DB Roberts (Oakengates branch) have been providing property management services to me for some years. In my experience, they communicate matters in a timely manner and are helpful, competent and courteous at all times. They have continued to maintain an excellent level of service. Well done and thank you for making life easier!

P · 17 September 2026

★★★★★ 5/5

Trustpilot

Landlord letting

Nicole at DB Roberts made the whole letting process really straightforward. She communicated clearly and honestly throughout, found suitable applicants very quickly, and was professional, friendly, and efficient from start to finish. We really appreciated her support and would recommend Nicole and the team at DB Roberts to anyone looking for a reliable and proactive letting agent. Thank you for making the process so smooth!

Sarah · 17 July 2026

★★★★★ 5/5

Google

Nicole and the team have been really supportive and helped to make my moving process straightforward! Thank you DB Roberts ☺️

Jessica · 24 September 2026

★★★★★ 5/5

Google

I had some issues with the referencing part with a couple of mistakes. Nicole was fantastic! She helped and replied to any issues and raised requests to get the issues sorted. Nicole is an asset to the company and went above and beyond to …

Bret · 3 April 2026