Trusted Agent profile · Shropshire
Verified
★★★★★
2,178 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,178 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotBrilliant service…
Brilliant service and always answering my questions quickly. Bethany is really helpful and I never need to worry about my property or my tenants as any issues are resolved quickly and with minimal input required from myself.
5/5
TrustpilotGreat property managers
DB Roberts have been a great estate agent while we've been renting. Specifically Megan Hickling and Bethany Stevens have been incredibly helpful and really friendly throughout our tenancy.
5/5
Trustpilot5 Star
I honestly could not fault! Lottie and Dan have been great. Lottie provided constant updates even when i wasn't chasing and if she was ever out of office she made sure a colleague was looking after the case for us. Thank you for your help!
5/5
TrustpilotVery straightforward and honest.
Very straightforward and honest.Friendly staff that are helpful and respond in a timely manner.
5/5
TrustpilotBest estate agents ever
Best estate agents ever! Been in one of their rental properties for the last 3 years and I can honestly say it's been bliss. I hear/read horror stories from others about their experiences with agents and landlords but never had any negative experience with DB Roberts. They are very prompt in response to problems and go above and beyond to get things fixed. Sorted my blocked drainage on short notice over a weekend. They take their clients comfort seriously.They'll be the first ones I'll call as soon as I get my own property.Special shout to Nicole Stiller......She's the best!!Thank you DB Roberts
5/5
TrustpilotExcellent quality and speedy service
Thank you so much for your kind review! We're thrilled to hear that you were pleased with both the quality & speed of our service.
5/5
TrustpilotExcellent sevice
Andrea has been very friendly and helpful. Excellent communications.
Thank you for your wonderful review! We're delighted to hear that Andrea provided you with friendly and helpful service. Your feedback is appreciated.
5/5
TrustpilotTia has concluded a couple of tenancies…
Tia has concluded a couple of tenancies over the last few weeks, and the communication from start to finish has been exceptional.
Thank you for sharing your positive experience! We look forward to assisting you again in the future!
5/5
TrustpilotMany years of excellent service
I have been renting my flat with DB Roberts for nearly ten years now. First Lisa and now Nicole have been extremely helpful. They have dealt with multiple repairs, and tenancy changes, always swift and professional. It is fair to say that I would not be able to keep the flat rented out without them.
Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service for many more years to come!
5/5
TrustpilotPrompt Service
I spoke to Nicole at DB Roberts early Saturday morning to report an urgent repair and within less than 2 hours a plumber had called me to say they were on their way to fix the repair. By Saturday afternoon the repair was completed. Prompt professional and understanding honestly can't thank DB Roberts enough!
We're thrilled to hear that Nicole and the team at DB Roberts were able to respond to your maintenance request so quickly and efficiently. Thank you so much for sharing your experience!
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :) Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️
We appreciate your feedback! If you ever need further assistance, we're just a call away!
5/5
TrustpilotAmazing service
Amazing service, right from the first visit for valuation. Superb communication, lots of viewings planned and confirmed by texts, delighted that the house sold on first viewing!
Thank you for your wonderful feedback! Congratulations on selling your house on the first viewing! If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotBrilliant service
Jessica has been an amazing to deal with. She has always been very friendly and professional throughout the whole selling experience. We received prompt calls/emails to book viewings and her negotiation between potential buyers was brilliant. 12 days on the market and we were sold! Thankyou Jess, you have been wonderful.
Thank you for sharing your wonderful experience! We'll be sure to pass along your kind words to Jess.
5/5
TrustpilotBrilliant Service
Effective and efficient communication. Polite and professional at all times. Lovely friendly staff. Very supportive of my personal situation. Went the extra mile to help and accommodate.
Thank you for your kind words about our team! Your feedback means a lot to us.
5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
5/5
GoogleMum's house was on the market for just a few weeks before an offer was made. We were contacted before and after every viewing.
4/5
GoogleFriendly, helpful and professional.
Thank you for taking the time to leave us a review! We're grateful for your feedback!
5/5
GoogleGreat people to deal with. Kept up to date with everything. Smooth and easy listing/sale
5/5
GoogleA thoroughly professional service attentive and prompt with a successful outcome. We would recommend DB Roberts without hesitation.
5/5
GoogleVery good, efficient, and sold our property. Kept us updated all the way. What more do you need.👍 …
5/5
GoogleNice and easy experience with this company, good communication and achieved result I was after!
5/5
GoogleI am very happy with the service supplied by DB Roberts in selling my home. Alex was in constant contact throughout to provide feedback and notifications for viewings which was very helpful
5/5
GoogleDB Robert’s agents are efficient and move fast to get things done and that is a Key factor when you want to sell your house, they were the right agency!
Thank you for your fantastic review! It’s great to know we were the right agency for you. If you need any further assistance or have any questions in the future, don’t hesitate to get in touch.
5/5
GoogleNeeded to find a rental quickly and the lettings team couldn't have helped more. Would recommend.
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
The seven DB Roberts offices, by town:
