Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSuperb, joined up service from all the team at Coulters Edinburgh. You’re given named contacts at every stage and everyone on my team was friendly, professional and took ownership for making things happen. Great online portal too allowing you to track progress. Special shout out to Francesca, Lucy and Jackie for all their support. I’ve sold 5 properties in the past 15 years using different agents each time and I’d definitely return to Coulters next time. They’ve set a high benchmark for other agents to aspire to.
Vanessa · 18 June 2022 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleFirst class service from the whole team. Really helpful and such high quality of photos, marketing etc. the system is flawless with us being well looked after throughout. Would highly recommend Coulters for buying and selling. Zoe was really great at keeping us calm and providing excellent advice. The availability of the team to help was outstanding. An extremely satisfying experience. Many thanks to all at Coulters. Francesca and Graham were invaluable also. All in all, a highly professional, reliable and proactive organisation. This has been our first experience of buying and selling property in 22years. Coulters team were amazing!
Helen · 18 June 2022 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleI used Coulters to sell my one bedroom apartment in Dean Village. The level of service received from start to finish was nothing less than exceptional - in particular from the Sales Manager Jackie Lyell who worked so hard to achieve an offer way beyond my expectations. Coulters are extremely professional, customer focused, and have the right skills and expertise to sell your property. I wouldn't hesitate to use Coulters again in future, highly recommended. Thanks again, Jackie!
Iain · 18 June 2022 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleWe’ve had a really great experience so far selling through Coulters. Sean was fantastic figuring out the best way to go to market, Lucy was great getting everything lined up, the only minor criticism would be the handover from the presales to marketing team could have been more informed from a client point of view, but overall was fine. The sales team took all the pressure off by scheduling the viewings and were fantastic and offered amazing availability for buyers to get in touch. It felt like Coulters tailored their approach to who we were and what we wanted to achieve from the process. Huge thanks to Jenny on the sales front, a warm, kind and reassuring presence who adapted the approach to our sale and didn’t make us feel forced in any way. The Coulters software side of things was great to use and their marketing contractors were really easy to have around. A remarkably straightforward experience from something we expected to be very stressful. We look forward to dealing with Elaine to conclude the sale and secure an onward purchase.
Andy · 18 June 2022 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GooglePolite helpful staff who worked hard to sell my property.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleProfessional service with coulters. Would definitely recommend. 5 stars from me.PositiveProfessionalism
Fraser · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleVery happy with the service Elaine really helped me getting through process step by step and updated with all the information. 5* excellent experience
Very friendly and professional .PositiveResponsiveness, Quality, Professionalism, Value
Kenan · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleDealt with Louise for two recent transactions and was really impressed throughout. Having used a number of conveyancing legal services over the years, this was the easiest, flexible, professional one yet. Highly recommended - great communicator.PositiveResponsiveness, Quality, Professionalism, Value
Niall · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleJackie Lyell provided us with a very professional, helpful and friendly service. She was very attentive, listened to our views and valued us as clients. A credit to the team at Coulters.
Mike and Flora Walker.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleI found the service excellent in every way. Quick to respond, clear and straightforward, pleasant and very supportive. I felt I was in safe hands.
The following is in no way a complaint, just the only aspect that I struggled with a bit.
Because of Corvid, I was unable to meet and talk with my Solicitor face to face: in hindsight I would have benefited from being able to talk through the legal process of buying and selling a house at the start.
Being uninformed about Scottish law ( or any law, for that matter), I was surprised by certain aspects that occurred that I was not aware of. (Eg. Finding that if the buyer of my house could not get hold of his payment on a certain agreed date, then I would be in breach of contract!)PositiveResponsiveness, Quality, Professionalism
Ann · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleWe used Coulters recently to purchase a flat. Ross was very professional, efficient and kept us informed throughout the process. I would definitively recommend Coulters! Thanks for your help!PositiveResponsiveness, Quality, Professionalism, Value
S · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleSome 18 years ago Ross handled the purchase of our house in Highland Perthshire for us when we were based in London. We were very impressed with his professionalism and never considered anyone else when it came to selling recently. Another transaction expertly handled without fuss or delay.
Thank you Coulters.PositiveResponsiveness, Quality, Professionalism, Value
Glyn · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleI have used the legal team at Coulters for a number of transactions over the years including one that concluded last week. I frequently recommend them to friends and family. In my opinion, they may be the best in their field in Scotland, and certainly they are the best that I have come across. The team are the definition of professional and I sleep easier at night knowing that they are handling things for me.PositiveResponsiveness, Quality, Professionalism, Value
Alison · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleI cannot express how brilliant Coulters have been. This was my first experience of selling and they explained it all and made the whole process easy. The whole team has been great but Jackie's support and guidance throughout the process has been invaluable. She was always available and readily advised when asked. Thank you for helping me with this huge step!PositiveResponsiveness, Quality, Professionalism
Jennifer · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleHaving recently sold our house through Coulters and brought our new build, I would highly recommend the firm and their friendly and professional staff. The estate agent staff and particularly Coulters legal team, made selling our home and moving during COVID, as straight-forward as possible and ultimately got us successfully moved into our new home in difficult times.PositiveQuality, Professionalism
Joanna · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleI engaged Coulters for a simultaneous property sale and purchase at the start of 2021 (just as the country was going into a new national COVID lockdown).
I have used Louise Williams for a number of previous purchases and sales over the years from a conveyancing perspective, and continue to be consistently impressed by the exceptional levels of proactive service throughout every element of a transaction. It's great to know that I am in the safest and wisest of hands.
I had not worked with the sales team at Coulters previously, but was delighted to experience a similarly exceptional level of service throughout that sales process from Sean Nicol and Jenny Carswell. From the moment Coulters were engaged on the sale, Jenny managed every step with the utmost care and attention: communication was fantastic throughout, advice was wisely researched and sensitive to the emerging market situation, every touchpoint from marketing materials to follow-ups were of the highest quality, and most importantly there was a resolute focus on achieving the desired outcome.
Overall I experienced a superb end to-end service from Coulters that I would happily recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 25 August 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleRating only, no written review.
Laura · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleRating only, no written review.
Keith · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleRating only, no written review.
Scott · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleWould recommend. Great service.
Sarah · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleHighly attentive, speedy, professional and pleasant handling of all related matters.
Bob · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleGraeme was attentive and made the whole process easier. Thank you so much.PositiveQuality, Professionalism
Laura · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleExcellent service from the legal and sales team. Could not recommend more highly.PositiveResponsiveness, Quality, Professionalism, Value
Chloe · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
★★★★★ 5/5
GoogleSmooth and efficient conveyancing. Managed to complete well within our tight timetable.PositiveResponsiveness, Quality, Professionalism, Value
Rod · 18 June 2021 · Coulters Edinburgh (19 Hope Street)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.