5/5
We were delighted with the service at Coulters and couldn’t believe the price we achieved for our property. Highly recommended.
Trusted Agent profile
★★★★★
416 reviews across 3 offices and 1 platform
Coulters has three offices, in Edinburgh (two offices) and North Berwick. Together they have 416 reviews on 1 platform, rated 4.8 out of 5 overall.
416
Reviews on Google
All 3 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Coulters's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We were delighted with the service at Coulters and couldn’t believe the price we achieved for our property. Highly recommended.
5/5
We have used Louise and Denise at Coulters for several property transactions and always received excellent, practical, common sense advice and 1st class service.PositiveQuality, Professionalism
5/5
Alastair managed us through our house sale and purchase during Corona efficiently and I'm sure he shielded us from some of the more stressful aspects of the process. Thank you Coulters.PositiveResponsiveness, Professionalism
5/5
This is the third property we have purchased with Denise's assistance. Knowledgeable, professional and efficient, she has always eased us through the process with confidence.PositiveResponsiveness, Professionalism
5/5
Ross MacKay has been our trusted conveyancing solicitor for a number of years and as an expert in his field, it is reassuring to have him on your side. Highly recommend.
4/5
Coulters handled the sale of my family home. Ross Mackay was very helpful and patient and guided me safely through the process.
5/5
Susan Oates (and previously Louise Williams) did an outstanding job conveyancing on the sale of my property. Speedy, responsive, great communication and outstanding in every way. Highly recommended!
5/5
Ross MacKay dealt with the sale of our old home and the purchase of our new one. The whole process was dealt with professionally and extremely efficiently. Ross always responded quickly to any of our queries and was extremely helpful throughout the whole process. I would highly recommend Ross and his team.
5/5
Excellent service all round, with very helpful and pleasant staff, high standard of photos/videos, and great communication. Jenny was particularly helpful and easy to contact. I have already recommended Coulters to friends.
5/5
Having used the services of Ross MacKay before on the purchases of several properties I have always found his attitude to be very professional and his property knowledge to be extremely helpful. He has always been very friendly when I deal with him. In addition with the purchase of Croftinloan Farm Pitlochry I would like to make a special mention to Louise Williams - who went above and beyond the call to help secure a sale. She helped from every aspect of the sale from financial aspects (beyond valuable advice), helping with expert building/ roofing surveyors, all the way to the way through to the midfield of the legalites of access roads and land boundaries. Having never bought a property outside of Edinburgh City centre I was, at best, ill prepared to buy in Pitlocry. Without the absolute professionalism and extremely hard work of Louise I doubt the sale would have actually gone through.She was incredibly patient and always extremely friendly when dealing with me both in person and on the phone. I would have absolutely no hesitation in using both Ross MacKay and Louise Williams services again. Brilliant work and a massive thank you for all your help both past, present and future. Johnny RushbrookPositiveResponsiveness, Quality, Professionalism
5/5
Our second sale through Coulters, this one was done as smoothly as the first, was handled again in a most professional manner and the personal points of contact were faultless and friendly. I can't think of anyone I'd rather have to steer us through a stressful experience.PositiveResponsiveness, Quality, Professionalism
5/5
Our experience with Ross and Emma at Coulters was first class. They advised, guided and steered us through some particularly tricky conveyance stages and moments with calmness, professionalism and the personal touch culminating in the ideal outcome. Phew! And three cheers for Coulters.
5/5
I would like to thank Susan Oates and Alastair Shepherd at Coulters who both helped with the executory sale of my late mother's property. The last year had been stressful enough with losing our mother and with Covid on top of that, however the service received from Coulters was exceptional and stress free throughout. They were extremely professional and diligent.. I highly recommend them to anyone looking for this service.PositiveResponsiveness, Professionalism, Value
5/5
Louise was exceptionally helpful with my recent purchase of a property. As a first time buyer she explained everything to me fully, and offered great advice at every point. She was always easy to get in touch with and I had an efficient and easy experience.PositiveProfessionalism
5/5
We dealt with Emma Robertson, she was incredibly friendly, efficient and great at answering any questions we had as first time home-buyers. We felt totally at ease through what has potential to be a far more stressful life event. Would highly recommend Coulters, and especially Emma.
5/5
I have had the pleasure of working with a number of staff at Coulters for the last 3 years in a professional manner. I couldn't have asked for nicer, more efficient people to deal with and would recommend them to anyone that asks. I will definitely use them personally in the future. Excellent customer service and friendly faces.
5/5
Coulters offer an exceptional service from first contact through to the final sale of my property. An over and above professional service from the Coulters team to ensure all my questions and queries were answered, and guiding me through the process as smoothly as possible.PositiveResponsiveness, Quality, Professionalism
5/5
Having used Coulters as our lawyers for our recent house move, we found them to be very professional and efficient, yet friendly, good communicators and very easy to deal with. All this was done remotely due to Covid 19 restrictions. I have no hesitation in recommending them to anyone buying or selling their property.
5/5
Jackie and the team were fantastic from start to finish when helping to sell our flat in Comely Bank. They knew what we wanted to get out of our sale and were always on hand to help with any queries. We would happily recommend Coulters to anyone looking to sell their property.PositiveResponsiveness, Professionalism
5/5
Denise is exceptional, her ability to consider all aspects of property, the needs and requirements of her clients and knowing the market and the other stakeholders within it is extremely impressive. I was a daunted first time buyer and within our first conversation I knew she had everything in hand and I felt completely confident she was the perfect agent to handle my property purchase. Her communication was outstanding, at every stage of the process Denise would phone to let me know the position and that was something I greatly appreciated. I would have absolutely no hesitation in recommending Denise and Coulters.PositiveResponsiveness, Quality, Professionalism, Value
5/5
The best estate agent in Edinburgh!! You never know what your going to get when selling a property, I was recommended to use Coulters Estate agent and it was the best choice I made, They were outstanding. Very professional, efficient and the communication was excellent from start to finish. They keep you updated continuously and are very honest. I can’t fault them and would highly recommend anyone selling in the area to use Coulters.PositiveResponsiveness, Quality, Professionalism, Value
5/5
From start to finish the process of selling our flat and buying a new property was very smooth thanks to the staff at Coulters. We had some delays to our move due to circumstances beyond our (and Coulters) control, but they were really responsive with keeping us up to date and providing advice when needed, both from the estate agency and legal team. The website used for the sale of our property (specific webpage for our flat with details of viewings, notes of interest and views of the listing etc.) was excellent and very professional, well beyond what we expected. Overall a really great service!PositiveResponsiveness, Professionalism
5/5
We are delighted at the professional and consistent level of service provided by Coulters on our behalf in the recent sale and purchase of property in Edinburgh. Jackie Lyell and her team were excellent and kept us well informed throughout. Coulters' 'Open Book' online resource was very useful. We would be pleased to recommend Coulters to anyone looking to market their property and for conveyancing.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I'm very happy to have used Coulters to sell my late father's house. Jackie, Tom and the team have been very professional and helpful throughout the whole process and have offered advice not only on the sale but on other related matters such as surveyors, tradesmen and house clearances. Viewing was handled very efficiently despite the difficulties of lockdown. I would happily recommend this firm.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh (19 Hope Street) has the most, with 350 reviews rated 4.8 out of 5, followed by North Berwick with 55.
The three Coulters offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.