Trusted Agent profile · Middlesex and Surrey

Verified

Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

★★★★★ Excellent

2,446 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,446 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,296

Reviews on Google

All 10 offices

Facebook logo

3.6 / 5

27

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Coopers Residential office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

No service to tenant after renting

Not sure about overall cooper but i am having pathetic experience as a tenant. Maybe ruislip cooper is good for the landlord but for the tenant not really helpfull. Landlord is not repairing basic appliances and taking 15 days for engineer visit and if any part need to be replaced then it takes at least a month.As a tenant, we can pay rent on time but we should at least get to use the basic service from appliances like dishwasher. Once i delayed the rent by 1 day, i got the reminder email and credit history related email but when it comes to landlord they don't take responsibility. I would suggest if you are looking for rent, don't go via ruislip cooper at least.

Raveesh · 14 December 2021 · Coopers Residential Uxbridge (1 Vine Street)

5/5

Google

I recently used Coopers Ickenham for the sale and purchase of our home and found them to be highly professional. We were stuck in a chain of 4 properties and at times we were unsure if we would complete. Russell went above and beyond by chasing the solicitors and ensuring we were kept informed at all times. Aaron and Kayleigh were also very professional when arranging viewings and collating feedback. Overall I would highly reccomend Coopers.PositiveResponsiveness, Quality, Professionalism, Value

Suhal · 10 December 2021 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 9 December 2024

Dear Khader, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Extremely friendly staff, always happy to help with any of our queries. Our moving process was very straight forward, and I know I can rely on Coopers for any of my future endeavours! Company has been fantastic! Tiny bit of constructive feedback; after we signed for our move, the change over/dealings from Coopers to some of the partner companies (Goodlord & flatfair) had some minor setbacks in the form that it was difficult to navigate what additional forms we had to sign, documents to produce etc., monies to send over. Special thanks to Matthew Jacobs & Jamie Faulkner for making it all happen!PositiveProfessionalism

Daniel · 9 December 2021 · Coopers Residential Uxbridge (1 Vine Street)

Agent replied · 8 December 2024

Hi Daniel, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Matthew & Jamie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Trustpilot

Avoid.

Harrow council contracted them to market 2 bedroom houses. Despite my daily emails and phone calls requesting the details , I was told that phase 3 will be launched soon and I will be contacted, name was put on the list. To my surprise , I emailed them today to find out that phase 3 was launched and sold out. No communications whatsoever and this probably was a matter of preferential workings by the company or probably a disrespectful sales consultant. I will put a complaint with Harrow Council.thanks

Speechless · 30 November 2021 · Coopers Residential Uxbridge (1 Vine Street)

5/5

Google

I want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.

Freya · 25 November 2021 · Coopers Residential Ruislip Manor

Agent replied · 25 November 2023

Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Hi I had a very good experience dealing with Cooper Residential for purchasing my second property. I was assisted by their one of the professional staff Luca Beltrami. Luca got very professional attitude towards his work and very polite & ready to help as much he can. He help me and always answer all queries promptly. Will definitely recommend Cooper to my friends and family. Tarun Dhusia

Tarun · 25 November 2021 · Coopers Residential Ruislip Manor

Agent replied · 25 November 2023

Dear Tarun, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers westDrayton were just amazing. Rico initially and then Callum were fantastic. Callum was responsive, followed up the case from both parties to get this done.PositiveResponsiveness, Quality, Professionalism, Value

Amer · 23 November 2021 · Coopers Residential West Drayton

Agent replied · 22 November 2024

Hi Amer, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rico and his team have been absolutely pleasure to work with. We've used Coopers services on several occasions and I highly recommend if you're looking for knowledgeable and professional agents. They know what they are doing!PositiveProfessionalism

Simona · 23 November 2021 · Coopers Residential West Drayton

Agent replied · 22 November 2024

Hi Simona, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rating only, no written review.

Nicola · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Nicola, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rating only, no written review.

Tomas · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Thanks for your 5 star review

5/5

Google

Excellent service provided by Rico. We were able to buy our first time in under 3 months and had great communication with the team throughout. Would definitely recommend. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism

Nica · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Nica, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Organised and professional. The guys were very helpful even under the difficult conditions. Viewings were planed in a way to suit whatever we doing. They managed to get me a buyer within 4 weeks. We were very happy with their service and would recommend them to help you.PositiveResponsiveness, Quality, Professionalism, Value

Overton · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

The best estate agents in the area. Maintained high professionalism throughout my purchase. Were very responsive and always got back to me. I dealt with the same agent through my whole purchase which was great and he was great! Would recommend.

Shyam · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Shyam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Highly recommended, very professional agency! Callum was great, always ready to give a good advice, very punctual, helpful and responsive, chasing , following up and updating throughout the whole process of buying.Ryan as well was very friendly and professional when he showed me some properties. Thank you so much.

Mourad · 11 November 2021 · Coopers Residential West Drayton

5/5

Google

Excellent service!! Thank you to Callum for making the process smooth and successful. Handled in a very professional and friendly manner, always keeping me updated and well communicated, whilst being very reasonable and supportive during this difficult pandemic. Would recommend Coopers residential to everyone!!

Caroline · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Caroline, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We had Callum from West Drayton Coopers branch sell our home. Callum oversaw a challenging sale in a long chain. He managed to keep a cool head and professional manner to play a key role to get us the sale we wanted. Callum has a good understanding of the local market conditions and our property was marketed well generating interest combined with Callum's knowledgeable manner during the viewings ultimately lead to offers and the sale Thanks Callum!PositiveQuality

Jeremiah · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Jeremiah, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Callum has been very helpful throughout the buying process. Had a lot of Headache from my solicitors but Callum sent out emails for me and made sure they didn't delays anything. managed to get the keys a week before the deadline on the stamp duty holiday. Callum is very professional and always contacted me back if he missed my call. Highly recommend. A* Team. keep up the good work.PositiveResponsiveness, Professionalism

Ashok · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Ashu, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Outstanding service from all the guys at Coopers. I mostly dealt with Rico who was extremely helpful in keeping me up to date throughout the whole process. Would highly recommend these to anyone in the area who is thinking of selling their property. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Ryan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We brought an apartment with Coppers in early this year as a first time buyer with help to buy. It is a lengthy process and alot of hitcup. But thanks to their excellent service, things went as smooth as possible. Will definitely recommend their services. Special thanks to Callum, Rico and Ryan for all the help they provided during the past 3 months. Wish you all the best!!PositiveResponsiveness, Quality, Professionalism

Jia · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Jia Chuan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the whole team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

With pleasure we would like to leave a positive opinion about your help in o our property sale process. We were amazed how passionate about every aspect of the work you are. Superb work, we were well informed about every step we had to take, it was hassle free process, we were responding promptly and with the help from Rico, Ryan and Callum finding a buyer took one day - yes 1 day and the whole sale process was completed within 7 weeks. You guys made an incredible work from the start to the end. We can honestly recommend you to anyone who's up for buy/sale property. And on top of it you helped us find also a new place which we are really happy with. All worked out perfectly. Thank you again👍👌 Roman & Katarzyna.PositiveResponsiveness, Quality, Professionalism, Value

Roman · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Roman, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Want to give a massive thumbs up to the staff of Coopers West Drayton and their professionalism. Rico for his knowledge of the housing market and the initial valuation of our home. I was so impressed I never sought an additional valuation and put the house on the market the very next day. Ryan and Callum were also very knowledgable and were great in carrying out the viewings of our home in this difficult time. The whole team were always there for us whether it be by phone or email, Callum especially having phone calls in the early evening when you would expect most estate agents to have knocked off and gone home. We agreed a sale within the first week and the completion was within 8 weeks.

Jane · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Jane, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers Residential West Drayton have recently helped me sell a property and were very helpful all the way through. They already had a serious contact for me who decided to buy the property before it could even get advertised. They were very proactive through the whole process as the Buyer's solicitor turned out to be extremely slow over the covid period and they pushed things along and helped me clarify a lot of information. I would definitely recommend this agency to others.PositiveResponsiveness, Quality, Professionalism

Isa · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Isa, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I would like to thank all the staff involved at Coopers for their help. My purchase was difficult. However, Rico was of tremendous support and went above and beyond to ensure things went as smoothly as possible. It was a real pleasure to work with him in spite of the difficulties encountered.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 11 November 2021 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Paul, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2014 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent