Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI found Luca Beltrami to being very puntual in all his responses (even after office hours), extreamly professional and very patient for our first purchase with all my questions as a first time buyer.
I would definately recommend Luca as he provides and excellant service which has made my experiance less stressful.
I can't thank him enough for all his patience and expertise.PositiveResponsiveness, Quality, Professionalism
Anita · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Anita, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI would highly recommend Coopers Residential. Ryan Coleman was above and beyond helpful assisting me with my tenancy issues. He is very trustworthy - a person of high integrity. Exceptional levels of service from Coopers.PositiveResponsiveness, Quality, Professionalism, Value
Vittorio · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Vittorio, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI highly recommend Coopers Residential when purchasing a property.
Luca at Ruislip Manor office was fabulous from start to finish. He was quick to respond to all enquires and queries throughout the process and made the whole experience stress free.
He’s an excellent agent to work with.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleIf you need to sell/purchase the property, we highly recommend Coopers in Ruislip.
Luca Beltrami - a professional, helpful, knowledgeable and well mannered estate agent. We had that pleasure to deal with Luca and we were really pleased with the way he handled our questions and queries, quick responses and recommendations. Thank you.PositiveResponsiveness, Professionalism
Katka · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Dear Katka, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers sold our flat for us and kept us informed all the way through the process, Luca was excellent and helped guide us through the process right up to the end. I can not express how good Coopers were, especially as this was our first time selling a property in 25 years.PositiveResponsiveness, Quality, Professionalism, Value
Denis · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Denis, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleHi I had a very good experience dealing with Cooper Residential for purchasing my second property. I was assisted by their one of the professional staff Luca Beltrami.
Luca got very professional attitude towards his work and very polite & ready to help as much he can.
He help me and always answer all queries promptly.
Will definitely recommend Cooper to my friends and family.
Tarun Dhusia
Tarun · 20 June 2022 · Coopers Residential West Drayton
Agent replied · 19 June 2024
Dear Tarun, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI highly recommend Coopers Residential, been with them for over two years now. Absolutely brilliant service from Ryan Coleman, he is always eager to help, quick and attentive with his responses as well as doing all he can to make the renewals process as smooth as possible. Have had no complaints.PositiveResponsiveness, Professionalism
Evelyn · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Evelyn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWell after 33 years of being in estate agency this has to be the first time I'am professionally giving another estate agent a Google review and five stars too. In our business unfortunately there's a lot of miscommunication, inability to work together, distrust of each other, blame passing you name it and that's without having to manage all our clients and solicitors expectations and limitations. During the last 12 weeks Luca has been exceptional with his communication, timing of this and crucially he really CARES! An honest young man who is driven clearly to not only do what he says he will SELL your home he even deals well with incompetencies within the conveyance and gets things on track. A real credit to Coopers an absolute diamond you have there and if I was selling my home in Ruislip Manor or surrounding area it would be Luca that I want selling my HOME. Matt Lindsay partner Deakin-WhitePositiveResponsiveness
Spencer · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Dear Matt, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThe team at Coopers in Ruislip were exceptional. Especially Robert, Joshua and Ben who were helping to deal with our property sale.
Communication was great throughout the entire process, most of all we valued their honestly, transparency and responsiveness.
I highly recommend using their services.PositiveResponsiveness, Quality, Professionalism, Value
Mr · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Dear Mr & Mrs Sankadecha, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleGreat service throughout. Professional, efficient and knowledgeable. Molly was always extremely helpful and responsive in helping me to secure my first choice property to rent. Following on from this, Ryan has been excellent and highly efficient in answering any queries I have had (which thankfully have been very few and far between). I would recommend both and Coopers as a whole for sure.PositiveResponsiveness, Quality, Professionalism
Neeraj · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Neeraj, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Mollie and Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe switched from another estate agent to Coopers and have no regrets. Coopers were very helpful and professional. I particularly liked the fact that I was always dealing with the same 2 people throughout the process. Any questions and queries were always promptly responded to, with timely updates also provided to us.
Greg Brayley in particular was very helpful, especially with helping drive through the completion of our sale.
Getting an offer on our flat took much longer than Coopers initially thought and communicated to us, but Covid-19 was certainly a factor here. That aside, would recommend Coopers to someone else looking to sell their property,PositiveResponsiveness, Professionalism
Ben · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Dear Ben, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoppers have been such a wonderful experience from day 1. We want to say a huge thank you for firstly finding the perfect buyers for our home and on top of everything helping us find our perfect new home. Everyone who we dealt with was not only professional, but also extremely friendly. They followed up on our sale intently and made sure to keep us updated throughout. The agents were brilliant and there wasn’t a single person we could fault. Will highly recommend without hesitation. Thank you so much to all!PositiveResponsiveness, Quality, Professionalism, Value
Reisa · 20 June 2022 · Coopers Residential Ruislip
Agent replied · 19 June 2024
Hi Reisa, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers has an excellent, proactive, and very professional team. In particular, their team member Luca Beltrami is fantastic. He is clearly highly committed to his work at Coopers!
Ms · 15 June 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Ms Song, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWords cannot describe the gratitude we have for Coopers Ruislip (especially Luca Beltrami) for helping my parents sell our family home. The persistence to get the sale over the line was like something I have never seen. Luca Beltrami went above and beyond his role and was a huge support during what can be a very emotional journey. We will be forever grateful! SUPERSTARS, thank you.
Charlene · 15 June 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Charlene, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleLuca has been a wonderful estate agent who helped us through out the purchase. Thank you, Luca. I am sure when it will come to selling he will get us as good a price that we paid buying the property he was managing to sell. Well done, Luca.
Ash · 15 June 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Ash, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
TrustpilotHomophobic to LGBTQ potential renters
I would like to call out your company for blatant homophobia and unprofessionalism for starters, three times at the last minute I have been cancelled on for a viewing the latest today when I could see the estate agent showing a heterosexual couple around the property and then to have a call to see a tenant has changed the locks, each time a heterosexual couple has been shown around and not us. Sophie Gordon, cancelled on me two of these times my partner contacted a Oliver Curtis to say how dissatisfied we are to have a very passive aggressive email back and to say we are accusing her of lying which is highly unprofessional. I am extremely hurt and upset by this and want to make a formal complaint. The latest viewing cost me a lot of money to travel there and back and to take time of work I am beyond hurt by this.And to have the estate agent Molly at the latest viewing today stood there with the couple seeing us and not apologising or talking to us then just texting ignoring us and laughing at us is so unprofessional and beyond rude I want to make a formal complaint and I will be taking this to the topThanks,Michael and Adam
Devilish · 14 June 2022 · Coopers Residential Uxbridge (1 Vine Street)
★★★★★ 1/5
TrustpilotBeware Coopers Property Management -Fitzrovia
Engaged with Coopers Property management (Fitzrovia) for 4 years now and the service is so poor that the building and 7 other owners all have seen our respective property decrease in value even in the high valuation boom London is experiencing. Incompetence and negligence continue to disrupt even the most basic service including building maintenance or any repairs. Unscrupulous and incompetent expensive companies are hired to do incomplete jobs while routine cleaning and gardening are mostly avoided. The agent is withholding collected funds now for 3 years and will not return money collected so we are forced to remain with Coopers. Complaints to the partners and senior management are impossible to make as the agent has been able cover up mistakes through deceptive and erroneous claims like blaming covid or the weather for these years of neglect. Avoid Copers -Fitzrovia at all costs!
Mark · 9 June 2022 · Coopers Residential Uxbridge (1 Vine Street)
★★★★★ 5/5
GoogleThank you so much to all the team at Coopers, everyone there is very kind and professional. Special thanks to Luca, who worked so hard to sell my Mother's house and make it as smooth a transition as possible for her.
Sandra · 16 May 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Sandra, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleVery good experience working with Coopers on our first home purchase. Special mention and thanks to Luca, who kept us informed at all times, provided all required information and stepped in whenever required to ensure that the sale proceeded smoothly.
Ronnie · 16 May 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Ronnie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleWell done Coopers residential, and special mention to Luca for their professional and friendly support in the process to purchase my first home. As a first time buyer, I had numerous queries and unclarity, but Luca has helped, guided and coordinated very effectively throughout the process. I would highly recommend Coopers Residential for your next dream home.
Ankur · 16 May 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Ankur, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleRating only, no written review.
K · 16 April 2022 · Coopers Residential Ruislip Manor
★★★★★ 5/5
GoogleReally helpful and efficient service.
Claire · 16 April 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Claire, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleRyan, has always been very professional.
Andre · 16 April 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Andre, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleGood and professional services, thank you Ryan Coleman.
Hasssan · 16 April 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Hassan, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
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