5/5
From the moment we walked into Coopers everyone was so helpful, friendly, and professional. We could not recommend them highly enough and we will certainly use again.

Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,441 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,441 reviews on four platforms, rated 4.8 out of 5 overall.
2,289
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
117
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
From the moment we walked into Coopers everyone was so helpful, friendly, and professional. We could not recommend them highly enough and we will certainly use again.
5/5
We bought our first house and Grey Brayley was a brilliant agent to have on board, always ready to answer any questions and brilliant at keeping us in the loop at all stages of the process.
Hi Jonas, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Fantastic service from Coopers - Greg Brayley was excellent from start to finish and very professional. We wouldn’t hesitate to recommend Greg and the team to our family and friends in the area, outstanding estate agents and we are very happy.
Hi Heeral, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
I am absolutely delighted with my experience. Greg Brayley has been extremely helpful & kept me updated continuously throughout negotiations of selling my property. I couldn't praise him anymore - it's a shame I couldn't give 10 stars!! Thank you Greg for everything from start to finish!
Hi Tina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
4/5
Rating only, no written review.
Hi Ameen, thanks so much for taking the time to leave us a 4 star review, it's great to hear that our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
easy communication and prompt services, thank you Veronica
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Veronica at our Ruislip office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Had a viewing with alfie-nico. Very smart and always smiling. Would recommend!
Hi Anil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Alfie was helpful, accommodating and professional throughout the process from my initial enquiry to the viewing. Thank you
Hi Corinne, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
From the moment we walked into Coopers everyone was so helpful, friendly, and professional. We could not recommend them highly enough and we will certainly use again.
5/5
We bought our first house and Grey Brayley was a brilliant agent to have on board, always ready to answer any questions and brilliant at keeping us in the loop at all stages of the process.
Hi Jonas, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Fantastic service from Coopers - Greg Brayley was excellent from start to finish and very professional. We wouldn’t hesitate to recommend Greg and the team to our family and friends in the area, outstanding estate agents and we are very happy.
Hi Heeral, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
I am absolutely delighted with my experience. Greg Brayley has been extremely helpful & kept me updated continuously throughout negotiations of selling my property. I couldn't praise him anymore - it's a shame I couldn't give 10 stars!! Thank you Greg for everything from start to finish!
Hi Tina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
Coopers Residential Ltd not Tenant Focus
! Apologise for long reading but I think is worth it so other tenants won`t face the same experience. !
1/5
Coopers Residential Ltd not Tenant Focus
! Apologise for long reading but I think is worth it so other tenants won`t face the same experience. ! Just to share my last experience with Coopers , just wanna say that they are not tenants focus . Coopers try to squeeze as much as possible money from you. My tenancy was started on 20th of the month , but I wanted to pay my rent on the 1st of the month , therefore I paid the difference of the rent for 10 days so that my payment will be moved on the 1st . So far so good, when I left the house after 2 years, I gave my notice on the 5th of the month ( 1 month notice as per contract ) and to pay the difference 5 days on top to cover those 5 extra days. ( same when I paid the difference from 20th to 1st ). Guess what, they didn't agreed this and make me pay another full month as per " law " notice must be send with 1 day before the pay day which supposed to be on the 31st but guess what my contract was saying that was started on the 20th therefore my notice as per contract supposed to be before 20th isn't it , but even that way they said that is not valid as my payment day was 1st bla bla... I had a chat with other letting company about this and they strongly said that this is up to letting agency to decide , 99% they don`t do this as is unfair for the tenant to pay 1 extra month on empty house, but looks like for Coppers was not the case and i finished to pay almost 2 month for an empty house... because of those 5 days apart.... Also to mention if there was any issue they pass to the Landlord and when I was raising issue with Landlord he passed to the Coppers therefore is lack of streamline and responsibilities . They insisted that we need to hire a cleaning company (provided by them) to clean the house "professionally they said" and spend another £400 quid on them , but when I took the house at the beginning that "professionally cleaning was not very professionally" therefore i refuse that and done it by myself which was much better than their suggestions, another way to squeez money from you.The deposit again, Landlord said that is managed by Coopers and Coopers said that deposit is managed by Landlord , a lots of emails back and forward just to see who has my deposit, so guys can you decide who is managing the deposit ? Obviously got this back into my account after 3 months !!!Overall, my experience with Coopers has been extremely unsatisfactory. Their lack of Professionalism, poor management, and unjustified charges have left me feeling frustrated and disappointed. I would strongly advise against using their services and recommend exploring other options for a more reliable and trustworthy letting agency.
5/5
Josh helped me look for my next home. He’s professional, reliable, accommodating, patient and a good negotiator. Thank you
Hi Corinne, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
I had a house viewing, received good customer service from Josh, he had a very professional approach throughout, answered all the questions that I had. A Big Thumbs up Coopers West Drayton!
Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
I had fantastic experience with coppers estate agents west Drayton office. Callum and Ben are very professional for their job. They are very friendly and helpful. They always keep you updated. I can blindly trust them for my property. I have used them twice for buying and selling my property and got very good price. I will definitely use them in future. Thank you again callum and Ben and the whole team for helping me out for sale of my property 🙏
Dear Mandeep, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
I've had a very good experience with this agency , they are extremely helpful and did an amazing work for me both selling and buying. I would highly recommend them. Very professional and organised management do work very hard for you.
Hi Alex, thanks so much for taking the time to leave us a 5 star review, it's great to hear that our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Ben, Callum and Josh were friendly, polite and professional at all times, I would definitely recommend Coopers and would definitely work with them again. We were very happy with them from start to finish. Thank you
Hi Amanda, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Ben and Josh at our West Drayton office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
"I want all reviewers reading my personal review of Coopers Residential to know that I was exceptionally satisfied with the service. Throughout the process, staff member Ben kept me informed, even though it presented some challenges. I'm delighted with the outcome." K. Moore
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Delighted with Josh’s assistance in our search for a new home. A very friendly young man who was helpful, knowledgeable and gave a great insight into current market trends. Will certainly be recommending friends and family to use coopers when they’re looking to buy or sell a house.
Hi Luke, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh at our West Drayton office did such a good job for you and your Mum, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Recently Purchased a property from Coopers West Drayton. Callum dealt with my purchase and all I can say is it’s like I didn’t have to do anything it was such a easy transaction. Callum and Josh kept in touch with me constantly, kept me up to date with everything. I am was happy with the team. I would recommend this branch to anyone looking for a property. They will go above and beyond to help someone get onto the ladder. The team here is very professional, reliable and supportive.
Hi Ria, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Josh and Callum at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
With the help of Callum and his team we have recently completed on our property. Thanks to Callum and his experience we have managed to sell our property after quite some time. His knowledge, calm demeanour and proactiveness when dealing with us and prospective buyers has helped see the sale of our property come to fruition. It has also been a pleasure working with Ben and Josh who are also extremely well-versed in the job they do. Thank you once again, and we would highly recommend Callum and his team at the West Drayton Coopers branch.
Hi Dhrupal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Josh and Ben at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
4/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards: Coopers Residential, Ruislip won Platinum; Coopers Residential, Ruislip Manor won Platinum; Coopers Residential, West Drayton won Platinum; Coopers Residential, Ickenham won Gold; Coopers Residential, Uxbridge won Gold.
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