Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,440 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,440 reviews on four platforms, rated 4.8 out of 5 overall.
2,289
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
116
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat viewing with Alfie!
Hi Alice, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie was very helpful from start to finish and very professional.
Hi Ryan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie was super helpful and knowledgable when viewing a property.
Hi Steph, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI viewed a flat in Ruislip manor yesterday. Alfie Diaconu met me outside and straight away was helpful and enthusiastic. The tour was informative and positive, thanks
Hi Michael, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
4/5
GoogleInitially, I was disappointed and frustrated with the lack of feedback from viewings, but after pointing this out, feedback was provided. Greg was always helpful and professional throughout my dealings with him. Thank you.
Hi Lorraine, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
4/5
GoogleAlfie gave us a quick viewing. He was polite and obviously learning. It would be good if he asked a few more questions to find out why we were interested in this property so he could then provide further relevant information about the area etc but overall a kind and friendly chap.
Hi Brucie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe had the pleasure of working with Alfie-Nico Diaconu who has been extremely helpful with all our questions as first time buyers! He has been an absolute delight to work with and he was so helpful during our viewing! We feel in safe hands with Alfie-Nico Diaconu. Fantastic communication! ABSOLUTE SUPERSTAR!
Hi Pooja, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleVery helpful and friendly.
5/5
GoogleAlbert was very helpful throughout the process. Move in was quick and smooth. Would recommend!
Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk
5/5
GoogleGreat service, smooth processing. Mr. Albert was very accommodating and I am happy to recommend Cool Cribs to my friends.
Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk
5/5
GoogleThe team is to be congratulated! Especially to Albert and Michael who spared no effort to serve us with utmost excellence. Without a doubt, five stars for all of you! Thank you for helping us realize our dream of living in London!
Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk
5/5
GoogleIt has been a great experience to have my property dealing via Coopers. Callum and Josh have been very helpful throughout. Callum ensured that we were always updated with the latest developments and arranged everything that we requested for. Many thanks for all of that.
Hi Somdutta, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum & Josh at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWas a buyer, not seller and understood that Cooper's loyalty would be more on the seller's side. However, it was just brilliant dealing with Callum and his team, who remained fair, balanced and highly professional at all times. So much so and even knowing the slight conflict of interest, I even decided to use their recommended Conveyancer, Leadenhall Law Group, who were absolutely brilliant too. I'd highly recommend them and will def use them again myself, hopefully in the next few years when I sell up for a bigger property. Also to note, of all the local Estate Agents I reached out to (most within a stone's throw away from their WD branch) Cooper's were the only ones who responded quickly and accurately to my needs. Thanks guys.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum and his team at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleHi. i bought my flat with Coopers its a really good agent. and services are good as well, they are professional in their field. Thankyou so much for your cooperation on each and every step. nice experience with Coopers.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAfter initially listing our property with another well known agent, we had 0 viewings in 2 months. I met with Callum who was so knowledgable of the area and set realistic expectations as to when he sees the property selling. After 3 weeks we had 7 viewings and 4 offers on our property. A big shock to us considering the previous agents. Ben and Josh are also incredible and took time to view our property so that they can sell it on. Our buyer was a first time buyer and picked a really poor solicitor (against Callum’s advice). Callum took the stress out of the situation by liaising with all parties and keeping the chain together. We completed today but without Callum’s support, we would still be on the market with a failed chain. A massive thank you Coopers.
Hi Mustafa, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
4/5
GoogleVery smooth lease renewal process, though the initial credit check/ screening was Kafkaesque.
Hi Konstantinos, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Coopers Ickenham did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Kaill it’s a very profesional and was a pleasure to have all services from Coopers Residential with her in Agency
Hi Faimamondisi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleBrilliant experience with Russell and team at Coopers Ickenham, they made the process of buying and selling an extremely positive one and have been super helpful and commutative every step of the way.
Hi Rhiannon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleMy first choice is Coopers for lettings. Smooth processes & Ms. Katie Kaill was very much supportive & replied promptly on our queries for the renewal of our contract.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleHad an excellent experience dealing with Russell recently when we bought a house. Absolutely supporting and understanding. I wish him all the best.
Hi Rupesh, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie, made the contract renewal process seamless and stress-free. Her professionalism, efficiency, and excellent communication skills ensured a smooth experience from start to finish. I highly recommend her for her dedication and outstanding service.
Hi Jamal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWonderful service and support from the team in Ickenham! From the start to finish, we were kept updated all the time. Living in Australia and selling a house in the UK we expected it to be quite a challenge but all went smoothly and in record time Thank you
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe found coopers easy to deal with throughout the purchase of our new property. Their communication was great and they were really helpful in facilitating our visits to our new property. Jack and Russell were particularly helpful.
Hi Anna,, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Jack and Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreat supportive team at Coopers! Katie Kaill the tenancy renewals coordinator was very helpful negotiating and managing my new contract. She is professional, providing excellent communication and updates throughout the process; everything was seamless. Thank you Katie and all the team members working in lettings at Coopers Residential.
Hi Mike, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards: Coopers Residential, Ruislip won Platinum; Coopers Residential, Ruislip Manor won Platinum; Coopers Residential, West Drayton won Platinum; Coopers Residential, Ickenham won Gold; Coopers Residential, Uxbridge won Gold.
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