Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,441 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,441 reviews on four platforms, rated 4.8 out of 5 overall.
2,289
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
117
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotI had an excellent experience with Katie
I had an excellent experience with Katie. She was professional, responsive, and efficient throughout the entire process. Communication was clear and timely, and all queries were handled promptly and courteously. Their support and attention to detail made the experience smooth and stress-free. I would highly recommend their services to anyone seeking a reliable and professional letting agent.
5/5
TrustpilotKatie was really helpful
Such a great experience. Katie was really really helpful with my annual rent review.
5/5
TrustpilotKatie Kaill and Jayde Ingram Have been…
Katie Kaill and Jayde Ingram Have been very helpful over the years we have been renting with Coopers. We recommend Coopers as a safe reliable option for renting.
5/5
TrustpilotCherelle was absolutely fantastic…
Cherelle was absolutely fantastic throughout the entire process. She was incredibly helpful, professional and supportive from start to finish, and always made sure I was kept informed along the way. Buying a house can be a stressful process, but having someone as responsive and reliable as Cherelle made such a difference. I really appreciated all the work she put in behind the scenes to keep everything moving and help get the purchase over the line. I’ve now collected the keys and couldn’t be happier. A huge thank you to Cherelle for all her help and support throughout the journey. I would highly recommend her to anyone!
5/5
TrustpilotGreat service and communication is tip…
Great service and communication is tip top.
5/5
TrustpilotHighly recommend this estate agents
Highly recommend this estate agents, the sale of our house was handled very professionally from start to finish and our sales move manager Cherelle was so supportive and kept us updated throughout.
5/5
TrustpilotCherelle was very helpful throughout…
Cherelle was very helpful throughout the whole process. Thank you so much
5/5
TrustpilotCherelle was extremely helpful and kept…
Cherelle was extremely helpful and kept me up-to-date throughout the sale of my property .She promptly returned my calls with help and advice.I would recommend Coopers.
5/5
TrustpilotKait Kaill is promptly responsive and…
Katie Kaill is promptly responsive and helpful. Professional to deal with and addresses all issues.
5/5
TrustpilotVery happy with the way Coopers and…
Very happy with the way Coopers and Katie deal with our property
4/5
TrustpilotKatie Kaill helped us get our rental…
Katie Kaill helped us get our rental agreement renewed without too much delay
5/5
TrustpilotKatie helped me with my renal…
Katie helped me with my renal negotiation, had great communication and was very helpful
5/5
TrustpilotKatie Kaill has been very efficient and…
Katie Kaill has been very efficient and helpful in our queries.
5/5
TrustpilotProfessional and Friendly Service
Katie Kaill is always very attentive and helpful. She makes sure we remain compliant with all of our responsibilities in an organised, friendly and professional manner.
5/5
TrustpilotKatie
Katie has been very helpful and efficient in her job, we received the documents straight after the agreement. Thank you for the fast service.
5/5
TrustpilotReally happy with the way Katie Kaill…
Really happy with the way Katie Kaill deal our queries related to my property. Appreciate the efforts.
5/5
TrustpilotWe had a got a one bed flat through…
We had a got a one bed flat through coopers residential in West drayton, london. Straightforward process all together. Katie and Sophie were so helpful.
5/5
TrustpilotReview
I have had a recent experience of working with Katie Kaill from Coopers limited. She led the contract renewal negotiations from scratch and concluded the whole process with high degree of professionalism in due course. I will highly recommend her for her quality work.
5/5
Trustpilotvery satisfied
Katie is great as always we have worked with for many years and Katie has always been professional and good in her communication and dealing with issues Very happy with Katie, many thanks
5/5
TrustpilotThank you to katie
Thank you to katie the renewal and vacate manager for helping me on my annual rent review, appreciate the help and professionalism!
5/5
TrustpilotHappy Purchase
I just bought a property with the assistance of Coopers Ruislip and they have been very efficient and helpful throughout. Special thanks to Lily Mace, Steven Nuttall and Oliver Rooney who have been responsive and very friendly and fostering coordination among all parties. Thank you :).
4/5
GoogleGreg was helpful throughout the entire process. His support, dedication and professionalism were instrumental in ensuring everything progressed smoothly and, ultimately, getting the transaction successfully over the line.
Hi Mandy, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleCoopers have been my tenancy agents for around 7 months. I must say so far so good. The interactions I have had with them so far, in particular Chloe at the West Drayton office has been excellent. Always prompt, courteous and pleasant. They keep us the tenants informed and are always helpful. I look forward to their continued support. Thank you.
Hi Andrew, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Chloe at our West Drayton office has done such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI couldn’t recommend Coopers Estate Agent highly enough. From start to finish, the team provided a genuinely friendly and personal service that made the whole process of selling my house feel much easier and less stressful. We had a very difficult first sale, but Callum, Josh, and Ben were all on hand throughout to offer support, advice, and reassurance. Their commitment and determination helped us navigate the challenges and get the sale across the line as quickly as possible. They were approachable, professional, and always took the time to answer our questions and keep us updated. It was clear that they genuinely cared about achieving the best outcome for us and went above and beyond to make sure everything moved forward smoothly. Selling a home can be a stressful experience, but Coopers made us feel supported every step of the way. We really appreciated their hard work, communication, and personal approach. Thank you to Callum, Josh, Ben, and the whole team for everything you did, we would happily recommend Coopers Estate Agent to anyone looking to sell their property.
Hi Rugayyah, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Josh and Ben at our West Drayton office have done such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards: Coopers Residential, Ruislip won Platinum; Coopers Residential, Ruislip Manor won Platinum; Coopers Residential, West Drayton won Platinum; Coopers Residential, Ickenham won Gold; Coopers Residential, Uxbridge won Gold.
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