Cluttons estate agents in London and Tower Hamlets

★★★★★ 1/5

Trustpilot

Landlords beware.

Renter - chose to move out because of experience of managing agent renewing contract for own financial gain and manipulating everything we as tenants said.

Kenny · 18 February 2026 · Cluttons Wapping

★★★★★ 5/5

Google

Rating only, no written review.

Kristian · 17 February 2026 · Cluttons Wapping

★★★★★ 5/5

Google

Super helpful and polite, was a pleasure to interact with Mark, Tom and Alkis who were very attentive and kind enough to help us with arranging multiple viewings to take measurements of the flat we ended up renting! Definitely recommend using as they definitely stand out amongst the other agents in the market

Joe · 17 February 2026 · Cluttons Wapping

★★★★★ 5/5

Google

As a buying agent I worked closely with George for over two years to secure a particular unit within Butlers Wharf for our client. He was very responsive and trustworthy and it was a pleasure to work with him. I am pleased to say it lead to a very successful outcome for his client and ours.

Amy · 16 February 2026 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Trustpilot

great experience

I had a great experience with this agency. The managers are helpful, always in touch and make follow ups regularly

Irina · 10 February 2026 · Cluttons Wapping

★★★★★ 5/5

Trustpilot

Great experience!

Cluttons was great to work with when we bought our flat in January! Bryn Jenkins was a wonderful agent, always helping coordinate with the sellers and ready to respond to all of our questions!

Natalia · 29 January 2026 · Cluttons Wapping

★★★★★ 5/5

Trustpilot

Honest and responsive

As a buying agent I worked closely with George for over two years to secure a particular unit within Butlers Wharf for our client. He was very responsive and trustworthy and it was a pleasure to work with him. I am pleased to say it lead to a very successful outcome for his client and ours.

Amy · 28 January 2026 · Cluttons Wapping

★★★★★ 5/5

Trustpilot

Dominique Roach shines

Dominique Roach is, quite simply, the best property manager I’ve encountered anywhere in the world. Not only does she outshine others at Cluttons, who manage our London flat, but she surpasses all property managers I’ve worked with globally. Dominique is the definition of responsive, never ignoring a single detail and always tackling challenges head-on.

Agatha · 21 January 2026 · Cluttons Wapping

★★★★★ 5/5

Google

I had a fantastic experience with Brooke Darwood! She was professional, attentive, and went above and beyond to help me get into my new flat. Everything was handled smoothly, and her hard work truly made a difference. Brooke is such a lovely agent, and I’ll definitely be working with her again for my next place at Cluttons!

Lizzie · 16 January 2026 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Brooke Darwood was absolutely amazing! She worked incredibly hard to help me secure my new flat, making the whole process smooth and stress-free. Brooke is such a lovely, approachable agent, and I really appreciated her dedication and support throughout. I wouldn’t hesitate to work with her again and will definitely be getting my next flat with her at Cluttons!

Usernam3rror · 16 January 2026 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Trustpilot

Great service, very helpful

Cluttons was very helpful throughout the process and Bryn Jenkins was a great agent to work with - responsive and happy to help coordinate with the sellers.

Customer · 14 January 2026 · Cluttons London (73 Sloane Avenue)

★★★★★ 5/5

Trustpilot

Justice was great!

Great service! Justice helped me a lot and was professional, patient, and easy to work with. I’m very happy with the experience and would recommend.

Yasmeen · 23 December 2025 · Cluttons Wapping

★★★★★ 5/5

Google

I recently rented a property through Cluttons and had a great experience. Both Tom and Alkis were extremely nice, professional and helpful throughout the whole process. Everything was clear and well-organised, so the move-in went very smoothly. Most importantly, I always felt protected and looked after during the deal, they made sure all my questions were answered and that I was comfortable at every step. I’d happily recommend Cluttons, and especially Tom and Alkis, to anyone looking to rent in London.

Vladislav · 17 December 2025 · Cluttons Wapping

★★★★★ 5/5

Google

Had a great experience with Cluttons! Recently moved in to the flat in Southwark. Calum Scottow was fantastic - very helpful during the viewing, answering all my questions and providing great support throughout the process. Bhavika was also wonderful during the viewing, making everything easy and clear. A big thanks to Mariana for handling all the documents quickly and efficiently. The whole team made the renting process smooth and stress-free!

Ivan · 16 December 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Trustpilot

Alkiviadis Kavouras is an excellent…

Alkiviadis Kavouras is an excellent residential support executive. He is a credit to Clutton's, with his keen attention to detail, his unceasing committment to delivering, his rapid response and follow-up, his integrity and complete reliability. Working with Alkis is a consistent pleasure, and I have a feeling of confidence and of being in secure hands. Thank you!

Karl · 9 December 2025 · Cluttons Wapping

★★★★★ 5/5

Trustpilot

We purchased a flat through Cluttons…

We purchased a flat through Cluttons Tower Bridge and received excellent guidance and support. We are first time buyers in the UK and benefitted greatly from the excellent communication from the agent, Bryn Jenkins.

Connie · 22 November 2025 · Cluttons Wapping

★★★★★ 5/5

Google

A new tenant from one of the properties rented out by Cluttons. Staffs are accommodating especially Ms. Mariana Gomez-Torres. She's very promt, diligent, supportive and made sure that all your quiries and concerns are dealt with accordingly. With your help made the process run smoothly. A person like her is an asset to the company. Thank you very much Ms. Mariana.

Flinty · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Google

I recently rented a property through Cluttons and had a great experience. Brooke and Mariana were both incredibly professional and responsive, helping me to navigate the process and answer any questions. They made me feel supported and ensured that the process was as smooth and seamless as possible. I would absolutely recommend them to anyone looking to find an estate agent in the area.

Charlie · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Google

I received excellent service from George from start to finish when selling my property. There were several occasions when we needed to chase solicitors and the buyers and George stepped in to keep things moving. I really appreciated his commitment throughout the process.

D · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Google

Calum and the team have been absolutely fantastic and we couldn't be happier with the flat we've found with Cluttons. Responsive, fast and supportive, we've been guided through each step of the way and just can't wait to move in.

Jon · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Google

Great experience, Bhavika and Mariana were amazing! The rental process was smooth, and any minor maintenance issues were resolved quickly and efficiently. Highly recommended.

Maria · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Google

Calum was great - made the process for letting really smooth. Would highly recommend him and the team.

Jim · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 1/5

Google

Beware renting from Cluttons, poor maintenance and unfair deposit deductions in my experience. We rented through Cluttons for just under 3 years. During that time we had several long-running issues:, The water tank had to be replaced three times after contractors damaged it, causing leaks into the flat below and leaving us without hot water for extended periods., A significant roof leak took over 9 months to repair. This led to mould and part of the ceiling collapsing. It was eventually fixed, but around a year passed between us first reporting the problem and it being fully resolved. Despite this, we always paid our rent on time, never threatened to withhold rent, and remained polite and cooperative throughout. When we moved out, we were presented with a £648 deduction from our deposit. We had the flat professionally cleaned by a cleaner we’ve used for around five years, and we also repainted. The check-out report flagged the oven and shower head as needing additional cleaning. We were then told an “emergency clean” had been carried out for around £300, and that cleaning pigeon mess from the very small balcony would cost about £348, together totalling £648. In my view these charges are excessive and disproportionate to the work required, and I did not feel they reflected the true condition of the property at check-out. We are now taking the matter to the Tenancy Deposit Scheme (TDS) dispute resolution service. Based on our experience, I would urge prospective tenants to think carefully before renting through Cluttons.

Richard · 16 November 2025 · Cluttons London (36 Horselydown Lane)

★★★★★ 5/5

Trustpilot

Bek Aripov Agent Review

We recently completed a purchase of a property that Cluttons marketed. Our agent, Bek Aripov from the Paddington Office was very supportive and proactive in keeping the progress of the transaction going. He was also very responsive to concerns, or points that need more clarity, which he was quick and accurate in addressing.

M.P · 5 November 2025 · Cluttons Wapping