Trusted Agent profile
★★★★★
655 reviews across 4 offices and 3 platforms
Cluttons has four offices, in London (three offices) and Tower Hamlets. Together they have 655 reviews on three platforms, rated 4.6 out of 5 overall.
534
Reviews on Google
All 4 offices
8
Reviews on Facebook
Business-wide
113
Reviews on Trustpilot
Business-wide
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Cluttons's four offices, most reviewed first. Each has its own page.
Cluttons is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe worked with Cluttons during our home search, and Brooke assisted us. She was attentive throughout the process, answered all our questions, and was extremely helpful. We had a smooth and successful rental experience. Thank you for your effort and time Brooke :)
5/5
GooglePurchased a property recently via Cluttons. Bryn Jenkins did a tremendous job in completing the purchase. He was thoroughly professional, very supportive throughout the process and always available to speak and provide advice.
5/5
GoogleRating only, no written review.
5/5
GoogleA big thank you to the team at Cluttons for a super efficient and professional service in finding tenants for our flat in Shad Thames. Special thanks to Alex and Falon for their immense help!
5/5
GoogleGood team at Cluttons. Made viewing and moving in simple and seamless. Brook/Dominique/Falon all great!
5/5
GoogleJust completed a purchase with the help of George and Bryn! The seller wanted the process to go quickly and both of them helped it go smoothly within the short timeline. They answered all of my questions and went above to help when an injury made my side of the process a bit more difficult.
5/5
GoogleRating only, no written review.
1/5
GoogleMy property manager would rarely get back to me. Also I haven’t received my deposit back after a month of returning keys.
Hello Ehsan, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
5/5
GoogleI don't usually leave reviews but Joe at Cluttons was so helpful and made the whole process so easy and pleasant. This was the first time in the 10 years I've rented In London that I have had a great experience with a lettings agency from start to finish, Thank you Joe & Cluttons!
5/5
GoogleLaura, Sanyah and Hannah were a great team in quickly finding me a great tenant and managed the process very nicely. Many thanks!
5/5
GoogleHannah & Laura have been wonderfully helpful and prompt with the renewal of the tenancy on our Wapping apartment, making it all a very smooth and stress free process, especially for accommodating an unusual request from our tenant.
5/5
GoogleAs new-comers to London it was a good luck to start apartment search with Cluttons. Special thanks to Tianne! Gemma also supported us throughout the process and made it as transparent and smooth as possible. Highly recommended. Thanks Tianne and the team!
5/5
GoogleMatt is very friendly, talkative, professional and passionate about his work.
5/5
GoogleLovely experience with Tianne . I would recommend her to anyone Thank you
5/5
GoogleGreat experience viewing and further getting the flat with Aaron. Very professional, punctual and knowledgeable about the property. He’s also helped me and my flat mate with the flat check and documents necessary, and made sure everything goes smoothly!
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVERITY WAS A PLEASURE TO DEAL WITH!
4/5
GoogleGreat service and very professional Definitely recommended!
5/5
GoogleAaron was a very responsive and friendly estate agent!
5/5
GoogleAaron G was an incredible agent. Would not want to work with anyone else in London!
5/5
GoogleThe agency has a fantastic service, they helped me a lot during the process and were always very available.
5/5
GoogleVery professional and effective. Aaron only showed me high quality properties that were in accordance with the criteria I had communicated.
5/5
GoogleProfessional and timely services. I called after seeing add for an apartment. The apartment was already taken but they where calling me with alternative with same or better quality until I got what liked
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (36 Horselydown Lane) has the most, with 316 reviews rated 4.4 out of 5, followed by London (23 Albion Street) with 249.
The four Cluttons offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.
