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Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more

4.5

★★★★★ Excellent

584 reviews across 9 offices and 3 platforms

Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

511

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

27

Reviews on Facebook

Business-wide

Trustpilot logo

46

Reviews on Trustpilot

Business-wide

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Our offices

Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Clee Tompkinson and Francis office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Wanted to say a huge thank you to Clee and the team for a smooth sale of my property. Dealt mainly with Yasmin Thomas ,who was extremely professional, always at the end of the phone if I needed her and constantly kept in touch with me throughout the process. outstanding service from her. can't recommend Clee enough. very happy customer.

Mark · 13 June 2020 · Clee Tompkinson and Francis Port Talbot

Agent replied · 12 June 2024

Thank you for your kind review

1/5

Google

Rating only, no written review.

Jamie · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Jamie, I'm very sorry to see that you have given a 1 Star rating. I am however, very interesting in hearing your reasons behind this. Feedback is much appreciated so that we can address any issues for current and future customers. Please feel free to contact us at the Pontardawe office on 01792 865042.

5/5

Google

Very helpful staff esp carl

Sarah · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

A huge thank you for your 5 star review, we hope to work with you again in the future.

5/5

Google

Very Good estate agents, very patient and understanding. Would recommend them.

Edd · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Many thanks for your review and recommendation and please let us know if there is anything we can do to help in the future.

5/5

Google

I have had the pleasure of both buying a property and selling with clee pontardawe over the last two years. Everyone who I have dealt with, Joanne, ffion and Ryan have been amazing. Always kept me updated on developments and I wouldnt hesitate in recommending close pontardawe to friends and family.

Paul · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Thank you so much for your review and recommendation, your comments have been passed on to the team and if there is anything we can do to help in the future please don't hesitate to call.

5/5

Google

We purchased our home from Clee Pontardawe. Ryan was brilliant, very helpful in keeping us up to date on progress of the purchase. We would defiantly recommend Him, if we ever sell we would use Ryan. Thank you.

Elizabeth · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Thank you for your review and recommendation, Ryan is a valued member of the sales and lettings team and we will pass your comments on to him.

5/5

Google

We just bought a house through Clee Pontardawe and dealt mainly with Ffion. She was very helpful in answering all our queries and she replied to our emails very quickly. We wouldn't hesitate in recommending her and the rest of the team.

Anna · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Thank you so much for your recommendation, Ffion is a valued member of the team and we will be sure to pass your comments on to her.

5/5

Google

Having worked with Clee over the last few years, renting and selling, I have found the service outstanding. All members of staff are very friendly and helpful. Service has always been very reliable and prompt. I would most definitely recommend Clee at Pontardawe to anyone who wish to rent or sell a property. Thank you very much for all your help and support over the years.

Meirwen · 13 June 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Thank you for your wonderful review and recommendation, it has been a pleasure to work with yourself over the years also and all the best for the future.

5/5

Google

Rating only, no written review.

Beth · 13 June 2020 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you for the five-star rating. We hope we can assist you again at some point in the future.

5/5

Google

Rating only, no written review.

Stand · 13 June 2020 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you so much for the 5 star review, much appreciated.

5/5

Google

Friendly and helpful staff, always kept us informed with all aspects of the sale.

Alun · 13 June 2020 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you very much for the feedback Alun, it was a pleasure to assist you with your house sale. We hope to deal with you again in the future.

5/5

Google

Brought my first house through Clee in Morriston. Absolutely fantastic service. Starting with Emma and Ashley showing me around the house on my viewing’s, Chris and Chloe both very help full in the negotiation of the property and then Tracy who has been fantastic and has kept me informed every step of the way keeping me posted with every thing. Nothing has ever been to much to ask from these guys and has really made buying my first house that much more relaxing. Would strongly recommended them. Thank you all. Joe.

Joseph · 13 June 2020 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you so much for the 5 star review. It was our pleasure to help you with your first purchase, we hope you are very happy in your new home.

5/5

Google

Rating only, no written review.

Graham · 16 April 2020 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Thank you for the 5 star rating. Hope to deal with you again in the future.

5/5

Google

Excellent service

John · 16 April 2020 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Thank you so much for the positive review, it was a pleasure to assist you with your move.

3/5

Google

Quite difficult to navigate the website could be easier

Andrea · 16 April 2020 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Thank you for the feedback Andrea, we will take a look at the site and look for any improvements that can be made.

4/5

Google

Established company top class mortgage adviser

Keith · 16 April 2020 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Appreciate your positive review. Thank you for using our services.

5/5

Google

This Estate Agent, along with the staff, have been so helpful from the beginning right up til the end... Very professional and also always there to support the purchase and sale from both sides... 100% recommended!

John · 16 April 2020 · Clee Tompkinson and Francis Ystradgynlais

Agent replied · 12 June 2024

Thank you for the lovely review John. We hope we can help you again at some point in the future.

1/5

Google

They recommend that their clients instruct Carreg Law Solicitors who are very expensive solicitors that provide an unprofessional service. You are made to feel that your matter is not important, you can never get hold of the solicitor and everything takes too long.

Edward · 27 March 2020 · Clee Tompkinson and Francis Llandeilo

5/5

Facebook

I would like to compliment the excellent customer service that Gareth, at the Swansea Office, has provided both my son and I, in recent months. My son is student at Swansea University and Gareth was able to offer us a viewing in the local area with easy access to university on foot. Gareth was also able to negotiate a suitable payment plan in conjunction with my son’s student finance payments. Other agents were not so flexible. Due to the COVID-19 outbreak, my son had to leave his tenancy early and despite my son being referred on to the landlord (as Clee were only involved in the letting of the property) Gareth was still able to offer help and advice to conclude the tenancy. Gareth is a credit to the company and we would thoroughly recommend Clee/Gareth to others.

Paul · 27 March 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 22 September 2025

Thank you so much for your review Paul we really appreciate it, stay safe and well, if you need anything further feel free to contact us anytime.

5/5

Facebook

Super friendly staff, very helpful and smooth process on their part in purchasing a property up for sale with them!

Laura · 22 March 2020 · Clee Tompkinson and Francis Pontardawe

Agent replied · 22 September 2025

Thank you so much for your review Laura we hope your well, if you need any property advice in future we would be pleased to help, kind regards all the team from Clee Tompkinson Francis Swansea

5/5

Facebook

thank you to nathan and the team for great customer service with my daughter laura on purchasing her very first home today. dealt with professionalism, speed and accuracy and she looks forward to her future in her new home.

Deb · 20 November 2019 · Clee Tompkinson and Francis Pontardawe

Agent replied · 22 September 2025

Thank you Deb for your kind recommendation, we hope Laura had a great first Christmas in her new home, we wish you and the family all the best for 2020.

5/5

Facebook

would like to thank Chris Thomas and all the staff at Clee Swansea for the sale of my house. They were extremely helpful and offered a fantastic level of communication to keep me at ease throughout.

Dan · 13 October 2019 · Clee Tompkinson and Francis Pontardawe

Agent replied · 22 September 2025

Many Thanks Mr Voyce we wish you well with your next purchase.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Clee Tompkinson and Francis

Which Clee Tompkinson and Francis office has the most reviews?

Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.

Where are the Clee Tompkinson and Francis offices?

The nine Clee Tompkinson and Francis offices, by town:

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