Trusted Agent profile

Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more

4.5

★★★★★ Excellent

583 reviews across 9 offices and 3 platforms

Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 583 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

510

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

27

Reviews on Facebook

Business-wide

Trustpilot logo

46

Reviews on Trustpilot

Business-wide

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Our offices

Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Clee Tompkinson and Francis office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Chris and the team at Clee's were exceptional from start to finish. My house was listed within 24 hours on all the propery portals, and sold within 6 days above the asking price. The communication throughout was fantastic and I will use them again for any house sales. Highly recommended.

Rhys · 25 August 2018 · Clee Tompkinson and Francis Swansea (19 Walter Road)

Agent replied · 23 August 2024

Thank you for your review Rhys, it was a pleasure working with you to achieve this fantastic result, we wish you all the best for the future from everyone at Clee.

5/5

Facebook

Chris and the team at Clee's were exceptional from start to finish. My house was listed within 24 hours on all the propery portals, and sold within 6 days above the asking price. The communication throughout was fantastic and I will use them again for any house sales. Highly recommended.

Selwyn · 10 August 2018 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 20 March 2026

Many Thanks Rhys, was great working with you to sell your home, We wish you all the best with your next move. From all the team at Clees Swansea 🏡😀🔑

5/5

Google

Rating only, no written review.

Matthew · 14 June 2018 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Matthew, thank you very much for your 5 star review. As an independent company we truly appreciate it.

1/5

Google

Rating only, no written review.

***LIONS*** · 14 June 2018 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Tigermx, We're very sorry to see that you have given a 1 Star rating. We are however, very interesting in hearing your reasons behind this. Feedback is much appreciated so that we can address any issues for current and future customers. Please feel free to contact us at the Pontardawe office on 01792 865042.

5/5

Google

Very helpful people.

Dora · 14 June 2018 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Dora a huge thank you for your 5 star rating and review. We hope to work with you again in the future.

1/5

Google

What a joke 100 commercial road! Got stuck in a contract for 6 months with unsafe electrics (no earth in house) rats on my landing and in attic mould under the sink and somthing growing from out of the bath. Landlord doesnt get anything sorted discusting service. Never ever again will i be renting though clee! They accept rogue landlords. Discraseful.

Hannah · 14 June 2018 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Hannah, following a recent conversation with yourself I hope your concerns were put at ease and apologies that your review was not replied to sooner. After looking through the file I understand that environmental health attended the property and no evidence of rat infestation was found and the property passed. We are still in business with the landlord of this property and it has been tenanted for the last two years with no issues. I hope that after our conversation you will reconsider your review.

5/5

Google

Fantastic service and assistance throughout our purchasing process from Joanne and her team. Jo was always extremely helpful and professional from beginning to end, and I would have no hesitation in recommending. Thanks again. Paul and Lisa Vowles.

Scar · 14 June 2018 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Many thanks for your review and recommendation and please let us know if there is anything we can do to help in the future

5/5

Google

Really friendly and helpfull

Martin · 14 June 2018 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you Martin for the five star review, we are always so grateful when customers take time to leave us a review. We are pleased you were happy with the service.

5/5

Google

Fantastic service from Carol and all the team from the start of the selling process to the end. Always helpful and professional, a pleasure to deal with. Would have no hesitation in recommending or using again. Paul & Lisa Vowles.

Scar · 14 June 2018 · Clee Tompkinson and Francis Swansea (111)

Agent replied · 12 June 2024

Thank you so much for your lovely review, it was our pleasure to assist you.

5/5

Google

We have just sold our house in Llangynidr through Clee Tomkinson & Francis. Superb service and tireless efforts to get the sale through. We would highly recommend this estate agency if you want to deal with a great team who go the extra mile.

Residents · 15 April 2018 · Clee Tompkinson and Francis Crickhowell

5/5

Facebook

We have just sold are home with clee swansea we looked into some of the other estate agents 1st but after a bit of research and speaking to people who have used clee before we knew clee was the estate agents best to use. They are a very friendly group of staff excellent communication plus perfect for when u in work they had there own key took all the viewings them selfs (not like some of these cheap online estate agents were u gota take the viewings yourselfs impossible when your in work) i would highly recommend and if I ever move home again I will defiantly be using clee tompkinson swansea thank u to Kerry Somerville and the rest of staff for making the sale of are home so comfortable.

Michael · 18 October 2017 · Clee Tompkinson and Francis Swansea (111)

5/5

Facebook

Would highly recommend to everyone, very helpful and friendly. And a big thank you to Kelly for everything she did for me .

Rhian · 15 October 2017 · Clee Tompkinson and Francis Swansea (111)

5/5

Google

I HAVE USED CLEES TO SELL MY SONS PROPERTY IN GORSEINON, THE WHOLE PROCESS WAS EXTREMELY PROFESSIONAL AND VERY SMOOTH. STAFF KEPT US INFORMED ALL THE TIME AND OFFERED FANTASTIC FEEDBACK FROM THOSE WHO VIEWED . MY SONS PROPERTY SOLD VERY QUICKLY BUT UNFORTUNATELY IT FELL THROUGH DUE TO THE BUYER , CLEES PLACED IT BACK ON THE MARKET AND WAS SOLD AGAIN WITHIN 10 DAYS . I WOULD ALWAYS USE THIS COMPANY AGAIN AS THE WHOLE PROCESS WAS A PLEASURE TO DEAL WITH SUCH PROFFESIONAL STAFF.

STEVE · 25 August 2017 · Clee Tompkinson and Francis Swansea (19 Walter Road)

Agent replied · 23 August 2024

Many thanks steve

1/5

Google

They managed one of our properties for 3 years, they had a habit of never being transparent to us and every-time the tenant just raised a question they suggested we do and pay for an unnecessary repair, never felt they were fair! and strong enough to face the tenant's demandy attitude. When it came to annual gas check, we had to remind them. For routine inspections?! We had to remind them. STRONGLY NOT RECOMMENDED

Samer · 14 June 2017 · Clee Tompkinson and Francis Port Talbot

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Clee Tompkinson and Francis

Which Clee Tompkinson and Francis office has the most reviews?

Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.

Where are the Clee Tompkinson and Francis offices?

The nine Clee Tompkinson and Francis offices, by town:

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